Moon Dreams Villas El Jardin

The apart wasnt soo clean (a lot off dust) and was missing a refrig and had only one chair for two. We need to ask for the missing refrig and chair.

Worst hotel I have ever been in. The room was supposed to have: wifi, security, clean sheets, a safe etc.. we had nothing. There was no wifi, the room couldn't properly lock, a window from outside could give access to the shower and toilet (anyone could see me), for a girl travelling alone it's not safe. The shower didn't work properly and the bathroom has a leak that went outside in the room, the sheets were dirty with yellow stains and brown stains, the main sheet smelled bad like it did not been cleaned, the floor was not clean, a lot of broken stuff, the safe didn't work, there was some missing tiles, impossible to go in the pool the water was dirty and the pool is so loud that you can hear it from your room. Nothing was right ! It was the first time in my life that everything went wrong in a hotel. While waiting for the manager we heard a few people come to the reception to complain so do not believe the positive comments. I only stayed one night and decided to ask for a refund. The cost was 1200€ for a few days and they only accepted to refund me 600. I tried talking and sending a few mails but no one responded to me !! It's outrageous and a big scam !!! Don't go !!!! (+ it doesn't look like the pictures at all)