Holiday Inn Express & Suites Hollister

One of the best hotel stays I’ve had. The room’s floor size was more than decent but the high ceilings made it feel more spacious and upscale. On top of that, I applaud the staff for the cleanliness of everything from the desk, rug / floor, the whole bathroom, and the sheets,, pillows, and tv remote. This coming from a lightweight germaphobe. The tv is a big nice new flat screen but my only input of improvement is that you can’t or I couldn’t figure it out how to stream or mirror from my phone. The breakfast buffet variety was such a delight. It’s was hot and fresh and gives the perfect fuel before heading out - in my case before going on a hike at pinnacles natl park which is a reward coming back to, to take a hot shower and sleep on the comfy king size bed. This stay made me a huge fan of the holiday inn hotels. Special shout out to the front desk and breakfast crew for the quick check-in, excellent service and being very friendly and helpful. Also the indoor pool was nice and warm and clean and they had 2 beach balls to play with.

The service and hotel overall was excellent. I would definitely stay there again.

We arrived back at the hotel at 2pm after a 5 hour hike. There was no hot water for our showers. We said something at the desk. When we returned from dinner later that evening, still no hot water. We were told that’s just the way it is when they have a full house.

This hotel cannot handle too high of an occupancy there was no hot water to shower. When I called the front desk they said too many people were using the water and to wait maybe an hour and try again. Pretty crazy to me to expect guest to wait an hour for hot water.

The guests upstairs were so loud. They had a child whom they allowed to run and jump around. Even running down the hallway. We didn't get much sleep either night. Probably won't stay here again and will stay at Fairmont across the way.

The property was nice, it is fairly new and kept nice and clean. When we got to our room it was very cold. My daughter turned on the thermostat and no luck. I went to the wall heater and was able to get some heat, but never got very warm. We looked for more blankets and no extras in the room. So I thought I would get a hot shower and warm up. The bathroom was ice cold and the water not much warmer! I liked the hotel but was very disappointed in the lack of warmth! Note: I didn't call the front desk and ask if we could change rooms, I think they would of had us do that if possible. I didn't want to change rooms, we were exhausted from our drive and my hubby was already sleeping by the time I made it to the shower...

Clean , pretty new hotel, but outside very smelly , wasn't bad sheets ready , so i went to reception and bring it by myself, also pool was out of order, but we booked this place because they have pool . So our kids got disappointed. Beds were comfortable .