The Emperor Hotel

The Emperor Hotel Reviews

The Emperor Hotel

No.373 Queen's Road East, Hong Kong, ChinaView Hotel Details
The Emperor Hotel
The Emperor HotelThe Emperor HotelThe Emperor Hotel
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The Emperor Hotel Guest Reviews

4.2/5
Very Good
2974 review
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.3
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All Reviews(2974)
Positive reviews(2790)
Reviews with photos/video(752)
Well decorated(53)
Loved the view(50)
Stayed multiple times(29)
Tasty restaurant(22)
Negative reviews(184)
Guest User
Superior Room
Stayed in May 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 16, 2024
Good hotel located near the metro station Wan Chai. The room is small but everything is there. The closet is very small, the mattress is hard and very comfortable. The water pressure in the shower is excellent. One minus, if the hotel reads reviews, is a thick layer of dust on the refrigerator, etc., where most likely visitors won't think to look, but because of this there is a smell of dust.
Anonymous User
Deluxe Room
Stayed in May 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on May 7, 2024
I was worried it would be difficult to find but it was actually quite easy. Just metro to Admiralty and then a 5min bus from there. Also right next to a Sikh temple so it made it easier to spot, though the road was a main road just not a busy one. Check-in was really easy and the staff were able to speak Cantonese, Mandarin and Enjsh which was helpful. The deposit for the room wasn't a lot and it was simple to get this back at the end with the receipt they give. After I checked in, I was in the lift and hadn't realised I needed to swipe my card to go up, so the lift went down. But the staff member who got on was really polite and helpful! The room was really clean and had a kettle, water, tea and coffee. There were also a lot of different lights so that was handy too. The 'do not disturb' sign was a light displayed outside but the switch was by the bed so it made it easy to flick the light on and off depending on if you wanted the room to be cleaned or not. The bathroom had a hairdryer and toothbrushes and toothpaste so that was handy too.
Mookky
Superior Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Impressed and will stay again when I have the opportunity 😍
Reiju
Superior Room
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Apr 19, 2024
The location is convinient, Very accesible , The room was nice and clean, The Staff are friendly, We had a nice experience 😊🇭🇰
Denis
Superior Room
Stayed in Jan 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 1, 2024
Amazing hotel! The staff is very polite. The room has everything you need, and the view is breathtaking. On the downside, I can mention its location on a hill and the distance from the metro, but there is a tram stop nearby.
LokW
Superior Double Room
Stayed in Jan 2024
Other
12 review
2.2/5
Posted on Jan 16, 2024
Room was overbooked even though I had reserved the one double bed and front desk was forcing me to take it or leave it
Predrag28
Superior Room
Stayed in Jan 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jan 10, 2024
Good location if you're coming to the Chinese visa center. I booked a deluxe room, but I was upgraded in an executive room. It was nice and clean, the king size bed was very comfortable. The mini bar was full. The only thing I didn't like is the bathroom. It looks old, with an old bath tube. Breakfast was good, there were various things to eat, eggs, salami, Chinese food, and fresh juice.
Shane
Superior Room
Stayed in Jan 2024
Solo travelers
29 review
4.5/5
Great
Posted on Jan 6, 2024
Modern room with a large and comfortable bed, spacious bathroom and open view of HK. The room is relatively large for HK. Lots of windows to bring in natural light and the rooms are quiet, offering a good night's rest, although there was some noise this time, perhaps because the hotel was busier. The location is good as it is at the junction of Causeway Bay, Wan Chai and Happy Valley. However, it is a bit of a walk to transit. Wan Chai station is about a 10 minute walk, as is the tram. It is, however, on a main road so taxis can get you around the city with ease. Although I did not purchase the breakfast option as I have my favourite breakfast spots, there is an excellent variety in the buffet. Similar to my last stay, the refrigerator was not working well but this time it was fixed as soon as I brought it to the hotel's attention. Checkout is easy and luggage storage is convenient. One note of caution is that the hotel requires a $500 HKD deposit when checking in. It was not an issue for me but you will want to have a credit card so this amount can be put on hold. The one thing I noticed this time was the dust around, and especially behind, the TV. It is somewhat understandable because the TV needs to be removed for proper cleaning, but it was surprisingly dense. The hotel needs to arrange deep cleaning of the rooms as it is a bit of a downer to an otherwise very nice room. I also noticed some dust on the top of the mirror, which is easy for the hotel to address with the cleaning staff. A small thing, but it would be nice if the curtains were secured, perhaps with velcro on the walls, to provide a stronger seal from the sunlight. Lastly, this was the first time I went to see the hotel bar, which is on the top floor. Although quite expensive, it is a beautiful space with an excellent view of HK. Certainly a nice spot to take that someone special.
6/9
Michael Darren
Superior Double Room
Stayed in Dec 2023
Couples
70 review
3.5/5
Posted on Dec 31, 2023
Overall, quite a decent hotel. Hotel decor is quite modern with some nice touches. Room is a little small but it’s common in HK. Breakfast variety not great but good quality food. Found a stirrer that was already used and left in the container where the coffee and tea sachets are contained. That was nice pleasant and unhygienic. Housekeeping should check. Left my jacket in the hotel cupboard and called the hotel where they found it and kept it for me. The staff whom I spoke to in the phone was very efficient in settling this matter for me. That’s good and honest. Thank you.
Guest User
Superior Room
Stayed in Feb 2024
Couples
22 review
5.0/5
Outstanding
Posted on Feb 25, 2024
the room is clean and the staff is friendly.will come next time
Guest User
Superior Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 22, 2023
It is clean and it's a good size for the the price, great staffs with good services, also very friendly. Will definitely stay again!
Irina or Ailin
Superior Room
Stayed in Dec 2023
Couples
22 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Chose this hotel to be close to the Central. Subway station is a walking distance, but there are at least 2 bus stops very close to the hotel. We used buses too, it’s convenient. I booked the room for the first time, so the hotel gave me an upgrade (I assume it means higher floor). We had breakfast included, but the front desk didn’t give us the vouchers (how could we know), so in the morning it took some time to proof we can have breakfast! Which was annoying. Also I left some food in the room fridge, and a couple of hours after the checkout they couldn’t find it. Even though they knew we leisure luggage there after the check out, so we planned to be back. I think that food could be kept for us in this case. Overall it was a pleasant time to stay there, surprisingly comfortable. Small room with small window, but that what made it cute and cozy. Breakfast modest, but nice.
Victoria Kah Yee
Superior Room
Stayed in Dec 2023
Family
8 review
4.2/5
Very Good
Posted on Jan 2, 2024
The room is clean and nice but the lighting of hotel and walk way is quite dark.... The location is not near with the LRT but bus station is very nice. Just Infront of the hotel And the front desk service is sooooo good, able to keep our luggage proper and let us pack our staff aside without any complain As a Malaysian is so happy to see Hong Kong people begin so nice!
Anonymous User
Superior Twin Room
Stayed in Dec 2023
Family
9 review
4.5/5
Great
Posted on Dec 10, 2023
The quality and room size is a good value for HK standards. The location is not far from the main attraction in Wanchai, even though it’s a little bit far from the MTR station. Would stay here again 😊
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Family
31 review
4.5/5
Great
Posted on Jan 12, 2024
great location, nearby a lot of shopping centre, just around 15min walk