No.443 Kwai Chung of Castle Peak Road, Tsuen Wan District, Hong Kong, ChinaView Hotel Details
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Hotel COZi Oasis Guest Reviews
4.1/5
Very Good
6011 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(6011)
Positive reviews(5652)
Reviews with photos/video(1429)
Great value for money(392)
Large rooms(228)
Offers pick-up/drop-offs(218)
Friendly front desk staff(84)
Convenient for shopping(75)
Stayed multiple times(57)
Clean bathrooms(27)
Negative reviews(359)
Guest User
Cozi Family Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel is clean, the service is excellent, there is luggage storage, and there is a shuttle bus to the MTR.
PunBella
Cozi Deluxe Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Nov 23, 2024
Good ,very near the mtr .
The place is clean ,um.. although a little bit old but over all is ok
CovertGuest
Cozi Family Room
Stayed in Oct 2024
Family
2 review
3.0/5
Posted on Oct 23, 2024
The gentlemen at the luggage counter (possibly named Thomas and Eagle) were very helpful, assisting us in booking a cab and getting an elevator, and they provided useful information. The shower had a strong stream, and the design of the hotel was good. The cleaner was very friendly, and the check-out process was quick and easy—simply returning the cards at the desk. There was also the option to store luggage before check-in, which was convenient. Across the street, there was a good restaurant called Tai Ji, easily reachable via the walk bridge.
However, the hygiene in the hotel was poor, with ants everywhere and mold in the bathroom. The beds were extremely hard with no headboard, and the pillows lacked support, prompting me to bring my own cushion. The man at check-in, Louis Fung, had a very bad attitude—unfriendly and unhelpful, often responding rudely to questions. Check-in took a long time and, despite offering payment, early check-in was not allowed, which made the experience especially unpleasant after a long-haul flight. The hotel is also quite far from the nearest metro station, requiring a 10-minute walk. While the Hong Kong metro is convenient, it can be crowded, though taxis are affordable.
Overall, I would rate this stay 5/10 as it requires serious improvement.
HenryPotter
Cozi Deluxe Room
Stayed in Nov 2024
Couples
32 review
4.2/5
Very Good
Posted on Nov 26, 2024
very good experience, nice beddings and good to have all amenities ready.
Anonymous User
Cozi Superior Double Room
Stayed in Aug 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on Aug 26, 2024
Overall the cleaniness is fine, yet it is modified from the industrial building, the interior design is not good .
Brian
Cozi Superior Twin Room
Stayed in Sep 2024
Couples
22 review
4.7/5
Amazing
Posted on Dec 2, 2024
The hotel is great, the staffs are very nice and the environment is very clean too
Princess ML
Cozi Family Room
Stayed in Aug 2024
Family
12 review
4.5/5
Great
Posted on Sep 3, 2024
Consider huge room in hong Kong .
Location near to Disney land
Hotel provide shuttle bus service .
Guest User
Cozi Superior Double Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Good service and good hotel with clean room ❤️ very recommended 🥰
Guest User
Cozi Deluxe Room
Stayed in Jul 2024
Business travelers
17 review
4.2/5
Very Good
Posted on Jul 8, 2024
Good hygiene, with good and efficiency services provided from the front desk gentlemen. Recommended.
Guest User
Cozi Superior Twin Room
Stayed in Jun 2024
Couples
35 review
4.0/5
Very Good
Posted on Jul 3, 2024
Nice hotel very clean n new but location is also good so bit far away from the MTR
Selina Chan
Cozi Superior Double Room
Stayed in Nov 2024
Couples
2 review
3.5/5
Posted on Nov 29, 2024
It was our first time staying in this hotel. Its location is not convenient. However, I think it is worth staying. The hotel staff offered us a free upgrade. The room is clean and spacious. I specially like the King size bed. The hardness of the mattress is just right for me! The pillow isn't too soft. I has a good night sleep!
NiHaoDimSum
Cozi Superior Twin Room
Stayed in Nov 2024
Solo travelers
1 review
3.5/5
Posted on Nov 26, 2024
The room was okay. It looked tidy. I also had a semi buffet dinner at their restaurant. The food was also okay but not something that would wow you. I’d probably just go eat something else outside the hotel next time.
Gurinder Singh
Cozi Deluxe Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 13, 2024
A bit far from MTR station but room was tidy and clean...staff at front desk was friendly and helpful..there are no restaurants near by ..have to go to MTR station
Baroro
Cozi Superior Double Room
Stayed in May 2024
Solo travelers
32 review
4.0/5
Very Good
Posted on May 9, 2024
Good hotel. The location is not bad. About 5-10 minutes walk to metro. Went to Disneyland from there it's one metro change + Disneyland resort line.
Guest User
Cozi Deluxe Room
Stayed in May 2024
Couples
26 review
3.2/5
Posted on May 6, 2024
The overall experience is not very bad. The room size is normal, not too small. The hotel provides free shuttle bus, so it is also convenient for us to transit to mtr stations.