Empire Hotel Hong Kong - Causeway Bay

Empire Hotel Hong Kong - Causeway Bay Reviews

Empire Hotel Hong Kong - Causeway Bay

No.8 Wing Hing Street, Causeway Bay, Hong Kong, ChinaView Hotel Details
Empire Hotel Hong Kong - Causeway Bay
Empire Hotel Hong Kong - Causeway BayEmpire Hotel Hong Kong - Causeway BayEmpire Hotel Hong Kong - Causeway Bay
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Empire Hotel Hong Kong - Causeway Bay Guest Reviews

4.1/5
Very Good
3798 Reviews
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All Reviews(3798)
Positive reviews(3462)
Reviews with photos/video(942)
Easy to get around(285)
Many dining options(121)
Close to metro(86)
Friendly front desk staff(84)
Stayed multiple times(38)
Poor Internet(29)
Delicious buffet(12)
Luggage delivery service(11)
Negative reviews(336)
Guest User
Economy Double Bed Room
Stayed in Apr 2024
Solo travelers
2 Reviews
4.0
/5
Very Good
Posted on Apr 24, 2024
員工友善,位置方便,入住感覺良好
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Anonymous User
Standard Room
Stayed in Apr 2024
Family
3 Reviews
4.5
/5
Great
Posted on Apr 24, 2024
交通便利,地鐵天后站出站後不到五分鐘路程就到!沿路已經有2間便利店,設施較舊但乾淨,沒有一次性衛生用品,需要自備牙膏牙刷
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Maggieeee
Economy Double Bed Room
Stayed in Apr 2024
Couples
33 Reviews
5.0
/5
Outstanding
Posted on Apr 23, 2024
位置方便,距離地鐵站也十分近(天后地鐵站);附近有7-11、ok、優品360等品同食肆,選擇也很多;酒店服務也很好。
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Guest User
Economy Double Bed Room
Stayed in Apr 2024
Friends
2 Reviews
4.2
/5
Very Good
Posted on Apr 21, 2024
设施:空間寬敞 卫生:乾淨,略微霉味 服务:友好
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FiSAMUEl
Standard Room
Stayed in Apr 2024
Solo travelers
62 Reviews
3.2
/5
Posted on Apr 24, 2024
I went to the Elements to watch a movie after midnight. All nearby hotels were booked, so I had to find this one in the remote part of Hong Kong Island. It is marked as a four-diamond hotel, which is actually equivalent to an ordinary chain hotel in the mainland. Of course, this is Hong Kong. Hotels in Hong Kong are generally open for a long time, with old facilities, and the price is about 3 times that of the same or worse rooms in the mainland. This one is relatively new. I didn't pay attention to it at night, and I found out the next day that there was a garbage disposal station and a huge public toilet directly opposite the bottom of the building, sandwiched between a group of tube buildings. I personally didn't think there was any scenery outside the window (and it was a fully enclosed window). The attitude of the hotel front desk was acceptable, and Mandarin would be used first. The room card and other hotel signs were almost all written in simplified Chinese, which seemed to specialize in mainland business. The front desk claimed to help upgrade the room, but I didn't hear it clearly at the time. As a result, I found that the king-size bed room originally booked was changed to a twin-bed room (smaller bed), and it was the last room. Can it be upgraded in reverse? It was really unexpected, and I thanked it again and again. The room area is of course very small. In the local area, I dare not ask for space. The water pressure is very strong, and the shower has the visual sense of "Under the Day".
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6/8
Response from Property: Dear guest: Thank you for staying at the Empire Hotel Causeway Bay and sharing your experience and comments during your stay with us. The hotel is close to the MTR Tin Hau Station, and is within walking distance of major shopping malls. There are many restaurants nearby. It is a quiet and prosperous area with convenient transportation. The interior design is elegant and fashionable, and the room is equipped with high-quality equipment and supplies. There are rooms of different sizes and types to choose from. Welcome to experience it. Since its opening, the hotel has paid attention to quality and details. The professional and courteous team is committed to providing guests with a home-like and comfortable accommodation service experience. Thank you very much for your valuable suggestions, and we will pay more attention to it and continue to improve it. I hope it will not affect your choice of the Empire Hotel again. I look forward to the opportunity to entertain you again and bring you more surprises. I wish you all the best in your work and a happy life. Sincerely, Guest Service Department
Emi Bengoechea
Economy Double Bed Room
Stayed in Apr 2024
Solo travelers
10 Reviews
3.0
/5
Posted on Apr 22, 2024
Location is very good. Near some nice places to eat local food and many western style options as well. Room was quite small, just like most hotels in Hong Kong. Staff was very polite.
Response from Property: Dear Guest, thank you for choosing to stay at our hotel and sharing your experience with us. Our hotel occupies a most central and convenient position in Causeway Bay on Hong Kong island, which is within walking distance of major shopping areasand business districts. We are delighted to read your kind words and highlighted the attentive service which had made your stay more enjoyable. We look forward to welcoming you back in the near future and making your stay a most pleasurable one. Yours sincerely,Empire Hotel Hong Kong - Causeway Bay
不死小強
Standard Room
Stayed in Apr 2024
Business travelers
10 Reviews
4.7
/5
Amazing
Posted on Apr 21, 2024
天后很方便四通八達,夜市很方便,酒店很有風格,
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Zhuangni
Superior Double Bed Room
Stayed in Apr 2024
Business travelers
8 Reviews
3.7
/5
Posted on Apr 25, 2024
Facilities: Hotels in Hong Kong cannot be compared with those in the mainland. Every inch of land is worth a lot of money. Everything is expensive, especially during holidays. Even if the number of customers is not full, the price will be more than 100% higher than usual. This hotel is similar to Home Inn in China. It is about 500 on weekdays and about 1000 on holidays. Service: The service is pretty good, without many attitudes. Occasionally, a guest who lost something was rejected by the waiter impatiently. However, the quality of some mainland tourists is indeed easy to be looked down upon. Breakfast: The buffet breakfast is pretty good. It has everything (fruit, salad, main meal, coffee, juice, porridge). It is much better than hotels like Home Inn. Executive lounge benefits: This is quite tasteless. It is given once from 10 to 19 o'clock. The rooftop used to be great. It is 2-3 dishes saved from lunch and dinner, with two desserts, and no alcoholic drinks.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the Empire Hotel in Tsim Sha Tsui and for sharing your experience and opinions during your stay with us. The hotel is within walking distance of the MTR station, and is close to large shopping malls and attractions. There are many restaurants nearby. It is a quiet place in a busy area. Since its opening, the hotel has paid attention to service quality and details, and is committed to providing guests with a home-like, comfortable and value-for-money accommodation experience. If you have any inconvenience during your stay, please contact the on-duty guest service manager so that we can respond and assist in a timely manner. We sincerely apologize for causing the guests a bad experience. Thank you very much for your valuable comments, which let us know what needs to be improved and we will pay more attention to it. I hope it will not affect your choice of the Empire Hotel again. We look forward to the opportunity to entertain you again and bring you more surprises. I wish you all the best in your work and a happy life. Sincerely, Guest Service Department
Tianyezhongren
Standard Room
Stayed in Apr 2024
Business travelers
19 Reviews
5.0
/5
Outstanding
Posted on Apr 23, 2024
這次入住後讓我對皇悅酒店好感度又添濃重的一筆!因為不慎將我的富有紀念意義的日本耳機遺失在房間了,而等我發現時新客人已經入住。抱著一線希望還是向皇悅酒店提出了尋物請求,酒店服務員發揮了高潮的溝通技巧,讓客人高興的同意我們一起進屋尋找,結果在根本不起眼的床頭櫃夾縫中找到了我心愛的耳機,讓我在享受失而復得的驚喜中又感受到了皇悅酒店的服務精細!謝謝皇悅!
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summerfreezing
Economy Double Bed Room
Stayed in Apr 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Apr 23, 2024
早餐很不錯,中西結合、葷素搭配合理,省了兩天的早餐錢!
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Guest User
Standard Room
Stayed in Apr 2024
Business travelers
14 Reviews
4.7
/5
Amazing
Posted on Apr 19, 2024
不錯挺方便
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Guest User
Standard Room
Stayed in Apr 2024
Couples
1 Reviews
3.0
/5
Posted on Apr 19, 2024
環境正常,車輛聲音會聽到
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Xiaoxiaoxiaotututu
Superior Twin Bed Room
Stayed in Apr 2024
Couples
131 Reviews
4.5
/5
Great
Posted on Apr 18, 2024
酒店交通便利,地鐵、巴士、叮叮車車站都不遠,周圍小吃店多,30樓享受行政禮遇蠻好,早餐吃飽沒問題,網絡信號有點弱。
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Yibinga
Sea View Economy Twin Room
Stayed in Apr 2024
Business travelers
7 Reviews
5.0
/5
Outstanding
Posted on Apr 18, 2024
挺好的,乾淨,早餐也不錯
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Guest User
Economy Double Bed Room
Stayed in Apr 2024
Other
1 Reviews
5.0
/5
Outstanding
Posted on Apr 19, 2024
近地鐵站很近,方便。環境不錯,衛生企理,浴室熱水水壓穩定。附近的美食不少,格價相宜。電梯用拍卡才能用,安全有保障。
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