Hotel Alexandra Reviews

A quite good hotel in a very convenient location of the city, yet the services are very bad, from the guards in the entrance of the hotel to the front desk staffers. First, the main entrance for cars is very different from the main entrance for visitors arriving via public transit. Second, the guards treats the visitors arriving via public transit very rudely: forbidding them from using the main gate which is clearly connected with the hotel lobby; giving them impolite direction guides, etc. Third, front desk staffers are rude…

Grand style Convenient, just a few mins away from the MTR Facilities are quite new and decent Comfortable room with a microwave oven Toilet is clean and tidy

Location is walking distance to MTR as described. We booked 2 rooms, and was upgraded with connecting room. Room are clean , however the queen bed room, bed was not stable with ‘cracking’ sound when shifting my body. There is also a mini microwave in one of the room. Overall experienced still good with the price.

Location is good, convenient to take MTR or bus, easy to get food. Staff were approachable and helpful. In general, it was a nice stay.

quite good services but no drinking water provided in the room. The hotel location is far from the center.

Is close to different restaurant, the room is cozy, suitable for couples to stay a night

Decent room size (not small); elegant lobby; clean rooms, good view; good value (if not pearl seasons).

Ah wow very wonderful room the price is not very high the room is clean and very private hotel staff is very nice omg the views from my room with this price is very hard to find a good hotel like this I will come back to visit next time and please the ocean view or sea views is the best for me love you 😍

Newly renovated and very pretty hotel. Room is new and clean. Downside is that the closest MTR station has no lift, so it’s hard to get heavy and bulky luggage to the hotel if you are not taking a taxi.

Clean and the hotel is like a 5 start

Good location, front dest staff is helpful too . Very pleasant stay and i'm really enjoy and will book again for ny next stay.

The hotel’s beauty strikes you as soon as you enter the main hall. The rooms are very clean and amenities are mostly in a good state. Unfortunately, our stay started very badly as we were assigned a room that was not on par with what I booked (the guy I dealt with during check-in also lacked politeness and kindness). We got assigned a room for disabled, which means a very basic bathroom without anything else than a sink. I had to call the front desk twice to correct the issue, after which I was assigned a very nice room. I can say they made up for their mistake. Next to this, location is prime, with lots of shop and restaurants nearby and the Fortress Hill station requiring nothing more than a short walk to reach. The cleaning ladies are also very kind, like almost always in Hong Kong. Overall, this is a nice hotel I would probably stay at again, but only after making sure the room I got assigned is aligned with my expectations.

Great Location and walking distance to MTR,nearby a lot of local restaurant

Good service starting my arrival to departure, the staff show well trained and professional. The room are clean and have comfortable beds. All show with a commitment to making our stay comfortable.