Quality Inn & Suites

Quality Inn & Suites Reviews

Quality Inn & Suites

425 Flint Ridge Road, Horse Cave, United StatesView Hotel Details
Quality Inn & Suites
Quality Inn & SuitesQuality Inn & SuitesQuality Inn & Suites
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1 night

Quality Inn & Suites Guest Reviews

2.8/5
98 review
Verified reviews
Location2.8
Amenities2.8
Service2.8
Cleanliness2.8
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All Reviews(98)
Positive reviews(48)
Negative reviews(50)
Lauren
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 7, 2024
I had a car issue traveling through the area on New Years Eve. I found the property through ******* and it was close to my break down. The room was okay and the property was quiet. There isn't much around it. There was a fridge and micro in the room. It was incredibly cold those 2 nights and there was a large gap between the door and the door frame that cold air just gushed through. The other thing was they were out of key cards so the front desk person had to let you into your room every time which was weird. If you had to run for ice you just propped the door open or you went to the front desk to ask them to open it and they never asked for an ID which felt a little unsafe. The breakfast was good.
Tom
Stayed in Jan 2024
Business travelers
1.0/5
Posted on Jan 15, 2024
Room didn’t have hot water. Tv didn’t work. Was by far the worst Quality Inn I’ve ever had the misfortune to stay in.
David
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 10, 2024
We booked two rooms. When we arrived they had only one room reserved and no additional rooms available. We had to cancel and get the rooms elsewhere.
Rachel
Stayed in Jan 2024
Couples
2.0/5
Posted on Jan 8, 2024
They didn’t have our key ready when we got there. Something about it not working…the place is run down needs updating. Breakfast barely anything except waffles and some breads and coffee
Amber
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 2, 2024
I love it . Clean , quiet very comfortable beds and rooms are updated . And the number one thing was the staff everyone that works there are extremely nice respectful and so very helpful . This is probably the first hotel I’ve experienced that.
Jacob
Stayed in Dec 2023
Other
1.0/5
Posted on Dec 30, 2023
Easily the worst hotel we ever stayed in. The building is falling apart. There's a hole in the ceiling, the shower head is missing, the shower's floors are cracked, the carpets probably never been cleaned. Check in takes forever because apparently the hotel doesn't have anymore key cards to give out so the one employee has to open guests room every time. She said it's been this way for two weeks. It's ridiculous. Please don't stay here. I rather sleep in my own car
mary beth
Stayed in Dec 2023
Couples
2.0/5
Posted on Dec 25, 2023
It was pretty run down. Peely paint, plaster falling from the ceiling, moldy yuck in the shower. We checked for bed bugs and did NOT find any. The linens were clean. The fridge and microwave were clean. We were looking for a cheap place to sleep for a night few hours. That is what we got. We were happy to not spend $100 just to sleep for a few hours. We called the hotel to check prices and they wanted a lot more than booking through *******.
Lauren
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 22, 2023
We booked a room. Called that day to let them know we were going to be late because we had car troubles. Got to the hotel and they would not give us the room that we already paid for. They said they gave the room to someone else because we were late. We ended up having to sleep in the car that night.
Katherine
Stayed in Oct 2023
Family
1.0/5
Posted on Oct 8, 2023
The room that we were given smelled horrible. There was black, furry mold growing in the bathroom. My mother in law has severe asthma. When we saw the condition of the room, especially the bathroom, we chose not to stay there. We went straight back to the office, turned the key back in, and secured lodging elsewhere. Not a good experience at all!
Rachel
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 26, 2023
We got a really nice room for a really affordable amount right when we needed it.
David
Stayed in Sep 2023
Business travelers
3.0/5
Posted on Sep 27, 2023
no hot water in my room, tub took 3 quarters and an overtime to fill. then had to take a chilling bath.
Verified traveler
Stayed in Sep 2023
Other
1.0/5
Posted on Sep 12, 2023
Show up to the hotel at check in just to find out they were “over booked” meaning I didn’t have a place to stay and after I asked how I’m supposed to get my money back all I got was a run around. Still waiting to hear back from the MaNaGeR but I probably never will. I can’t speak for the inside of the place since I didn’t even get the room I booked a month ahead of time but judging from the outside there ain’t any quality at the quality in.
Verified traveler
Stayed in Sep 2023
Other
1.0/5
Posted on Sep 12, 2023
Was there for one night only taking a shower the bathtub backed up and I do not like standing in filth while I’m taking a shower. TV remote would not work. Had new batteries put in TV would still not work no phone in room to call front desk and I will not be staying there or advise anyone else to stay there ever again. Was in room 132 while in the bathroom looked up and it look like poop was thrown onto the ceiling disgusting. This hotel should be rated zero.
Pawel
Stayed in Aug 2023
Family
1.0/5
Posted on Aug 19, 2023
Dirty room. Ceiling was was falling. Pool pump broken and pool was green. The only thing ok was breakfast.
Verified traveler
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 13, 2023
The place was nothing like the photos. The cleanliness was at a level of nasty. You could tell nothing had been cleaned. We only stayed the first night because we arrived after 1a and no where around did check ins after midnight so we had no choice. Otherwise we would have left immediately. We did not stay our second night.