Ruifeng Hotel (Huangshi North Railway Station)

Ruifeng Hotel (Huangshi North Railway Station) Reviews

Ruifeng Hotel (Huangshi North Railway Station)

No.163 Cihu Road, Huangshi, ChinaView Hotel Details
Ruifeng Hotel (Huangshi North Railway Station)
Ruifeng Hotel (Huangshi North Railway Station)Ruifeng Hotel (Huangshi North Railway Station)Ruifeng Hotel (Huangshi North Railway Station)
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Ruifeng Hotel (Huangshi North Railway Station) Guest Reviews

3.9/5
Good
121 review
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(121)
Positive reviews(100)
Reviews with photos/video(18)
Awesome stay(22)
Clean and tidy(17)
Classy environment(16)
Great value for money(6)
Easy to get around(6)
Friendly front desk staff(6)
Negative reviews(21)
尔盖
Queen Room
Stayed in Apr 2024
Other
46 review
3.2/5
Posted on Apr 20, 2024
Hotel is located near (not far away) from the Huangshi North Railway Station. Room was not so good. In general I did not like it. Water was dropping while using the sink (Please, see last 2 photos). One of door night locks couldn't be used (some problem with levels of the door and the frame). Only chain lock was used, but there was no reliability on it (it could be broken in case of invasion from the corridor). Also the room was not so clean. Some Hotel staff tried to enter the room (opened the door) without any knock (or call) when I was inside of the room. Actually the price was cheap and it would be OK in case of the lack of issues described above. The Hotel will not considered for the future visit.
6/9
Response from Property: Dear guest, we are very sorry that you did not have a pleasant experience in our hotel. We value the feedback from every guest and will conduct an in-depth investigation. Your opinions and suggestions are very important to us. We will improve our services and facilities in the coming time to create a better accommodation experience for you. Thank you for your feedback and look forward to seeing you again.
Shone500
Queen Room
Stayed in Apr 2024
Business travelers
6 review
3.2/5
Posted on Apr 22, 2024
It is a nice place to stay nearby Hubei Polytechnic University and Huangshibei Railway station.
Response from Property: Thank you for your good comments.Looking forward to your visit again.I wish you a happy life.
Rana Ramish
Discount Room
Stayed in Jun 2023
Other
6 review
3.5/5
Posted on Jul 1, 2023
Good comfortable stag here . Really liked it Highly recommended
Response from Property: Dear customer, hello, thank you for your valuable comments. We will continue to work hard to provide customers with a better stay experience and look forward to your stay again. Thank you!
Fadiemii
Discount Room
Stayed in May 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 18, 2023
Good experience
Guest User
Queen Room
Stayed in May 2024
Couples
3 review
0.5/5
Posted on May 2, 2024
The sanitation is very poor. The room is very small. There is no soundproofing at all. The service attitude is very bad. I waited for a long time to open the room.
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Response from Property: We are deeply sorry for your uncomfortable experience! We will actively improve our service! We will do a good job of cleaning each room! Thank you for your evaluation!
Guest User
Discount Room
Stayed in Mar 2024
Other
1 review
4.0/5
Very Good
Posted on Mar 16, 2024
Medium review Pros: As shown in the picture, very beautiful, well decorated Cons: The sound insulation is too poor. During the lunch break for the exam, I was disturbed by other people's footsteps, door openings, and people cleaning nearby. I was awakened several times when I was about to fall asleep. I just couldn't fall asleep in the afternoon. I booked the room just to take a break and take a nap at noon. There was no experience at all
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Response from Property: We will improve and update the valuable suggestions you provided. We hope you can understand that this is a rare case as there are many people taking the exam and we are busy. We look forward to bringing you a perfect stay experience next time.
Guest User
Featured Deluxe Room (Double bed)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
I came to Huangshi for an exam. This was my first time staying here. The receptionist was very enthusiastic and took me to the room. I give a thumbs up to the sisters at the front desk! The hotel is clean, well ventilated and relatively quiet.
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Response from Property: Thank you for your high evaluation of our hotel. We are really happy to meet you. I wish you a happy life and all your wishes come true.
Guest User
Light Luxury Queen Room
Stayed in Mar 2024
Other
1 review
2.7/5
Posted on Mar 11, 2024
Booked for less than 200 yuan. The bed was not cleaned, the sheets and pillows were dirty. Disposable items were damaged and missing, one pair of disposable slippers was damaged, there were two disposable toothbrushes, one of which was opened and there was no toothpaste inside. The sound insulation was not good and it was noisy. There was a person upstairs who didn't sleep most of the night and was still talking at around 1 a.m., and the window was closed but I could hear it clearly. The other thing was that the room smelled of smoke, there was no elevator, and the hair dryer plug was crooked and couldn't be plugged into the socket. (It's okay if there is no elevator, because the floor is relatively low, but it's troublesome if you have luggage).
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6/7
Response from Property: We are deeply sorry. If you are not satisfied with the room or have any problems, you can ask the front desk to change or solve it for you. Our aim is always to put customers first.
Guest User
Queen Room
Stayed in Dec 2023
Other
1 review
3.0/5
Posted on Dec 20, 2023
Bad luck, they bought the hotel next door, and we were arranged in this bought hotel, and the toilet window handle fell off, the king-size room only had one set of bath towels, no free mineral water, and the air conditioning and heating were also very poor...
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Response from Property: The room type you booked is this one, and there are pictures when you book. The hotel dispatch is very good, I can only say that it was too cold on the day you checked in, maybe the air conditioning was not good enough. I have reviewed your feedback as soon as possible, thank you for your valuable feedback, we will definitely improve all the problems you reported.
Guest User
Guestroom - Double Occupancy (Computer)
Stayed in Dec 2023
Business travelers
1 review
4.5/5
Great
Posted on Dec 30, 2023
E-sports room. Just need to use the computer. Good environment. Good sunshine.
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Response from Property: Dear customers, your satisfaction is our greatest success. Thank you for your favorable comments, we are very happy to hear that you are satisfied with our goods and services. If there is anything we can help you with, please feel free to contact us, we will serve you wholeheartedly.
Mutoucheng
Couples'Room - Double Occupancy (Computer)
Stayed in Oct 2023
Friends
18 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Facilities: Complete facilities, close to Huangshi Station Sanitation: The hotel is clean and hygienic Environment: Large internal space in the room Service: Good front desk service Friends who like to play games can try it, highly recommended, the computer configuration is also very good, no problem playing games
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Response from Property: Dear customer, thank you very much! Your praise! Welcome to our store again
Diediebuxiux
Budget 2-bed Room
Stayed in Apr 2024
Other
1 review
1.0/5
Posted on Apr 20, 2024
I came to take an exam. Seeing that I came alone, I booked a twin room. But they said the room was full and asked me to change to a better room. But it turned out to be a room that looked like a storage room. I don't want to affect my mood for the exam, so I don't want to say anything more. But they asked me to give them a good review. Where did they get the courage? I hope they will close down soon.
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Response from Property: We are very sorry that you had an unpleasant experience at our hotel due to the tight room availability during the exam period. Your feedback is very important to us and we sincerely thank you for taking the time to provide your feedback. We understand that your expectation is to find a clean, comfortable and well-equipped accommodation environment, and we deeply regret that we failed to meet your expectations. Please believe that we will take your comments seriously and hope to provide you with better service.
Wangshi,yiqingling
Queen Room
Stayed in Apr 2024
Business travelers
4 review
1.2/5
Posted on May 1, 2024
Very dissatisfied with the service. The room was booked online, and then a different room was given to me. If I didn't agree, I was asked to check out directly.
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Response from Property: We are deeply sorry for your uncomfortable experience! We will actively improve our service! Thank you for your evaluation!
Guest User
Queen Room
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Close to the high-speed railway station, convenient travel, comfortable rooms, beautiful environment, suitable for business trips, travel and vacations
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Response from Property: Thank you very much for your praise! Welcome to visit our store again
Guest User
Queen Room
Stayed in Feb 2024
Business travelers
1 review
4.5/5
Great
Posted on Mar 16, 2024
The room is clean and the price is cheap. Overall, the price-performance ratio is quite high. But please note that there is no elevator in the Ruifeng Hotel building! Although the exterior has been renovated, the room is still a bit old.
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Response from Property: Thank you for your evaluation. Our hotel has been completely upgraded. You can come and experience our new Ruifeng Garden Hotel next time.