Ramada By Wyndham HuiZhou Double Moon Bay

Ramada By Wyndham HuiZhou Double Moon Bay Reviews

Ramada By Wyndham HuiZhou Double Moon Bay

East section of South Gate of Double Moon Bay, Pinghai Town (next to Mermaid 2 shooting site), Huidong, Guangdong, ChinaView Hotel Details
Ramada By Wyndham HuiZhou Double Moon Bay
Ramada By Wyndham HuiZhou Double Moon BayRamada By Wyndham HuiZhou Double Moon BayRamada By Wyndham HuiZhou Double Moon Bay
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Ramada By Wyndham HuiZhou Double Moon Bay Guest Reviews

4.2/5
2278 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(2278)
Positive reviews(2018)
Reviews with photos/video(1083)
Nice sea view(495)
Close to beach(108)
Friendly front desk staff(106)
Convenient parking(92)
Average sound insulation(85)
Tasty food(47)
Perfect for kids(34)
Has an infinity pool(21)
Negative reviews(260)
German Sanchez
Deluxe Sea-view Double Room
Stayed in May 2024
Couples
17 review
2.2/5
Posted on Jun 10, 2024
The location is all right and the room size is also ok. That’s about all the good things one can say about the hotel. We stayed two nights and had two problems: one was the air conditioning leaking and wetting all of the bathroom floor; the other one was that we went for breakfast and coming back the card didn’t open the room and a service person had to come disassemble the whole thing to fix it. In both events, the reception staff was unbothered and completely unhelpful. We also had a next door room that HANGED THEIR WET CLOTHES ON THE HALLWAY. I understand that is more of the guest problem, but the hotel should take care of it. They should not allow people using common spaces as their backyard.
Response from Property: Dear guest, thank you for staying at Ramada Huizhou Shuangyue Bay. We attach great importance to the issues you raised. I will coordinate and follow up on every valuable suggestion you mentioned. I hope you will understand that the hotel will avoid similar situations from happening again. We will be more committed to providing guests with warm and considerate services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager Gao Meiju
Beggie
Superior Sea-view Twin Room
Stayed in Apr 2024
Couples
19 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel was amazing. The personnel made us feel special. We had a room upgrade and late check-out. Although it was a very busy period due to the Labor Day holiday, the personnel managed everything smoothly. The room was spotless and had an amazing view. The breakfast and dinner were rich and delicious. We highly recommend this hotel.
Response from Property: Thank you for staying at Ramada Huizhou Shuangyue Bay. Your satisfaction and affirmation are our unremitting motivation to move forward. With your encouragement and affirmation, we will be more committed to providing guests with warm and considerate services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager Gao Meiju.
Guest User
Elegant Sea-View Double Bed Duplex Room
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Great location, very friendly staff, very new and clean Hotel, the usage of the Beach Club Pool is included, just need to cross the small road, really ideal located. Very happy and pleasent stay.
Response from Property: 感謝您入住惠州雙月灣華美達酒店。您的滿意與肯定是我們前進的不懈動力。在您的鼓勵和肯定下,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!前廳經理高美菊。
Guest User
Superior Sea-View Double Bed Duplex Room
Stayed in Aug 2024
Business travelers
9 review
3.0/5
Posted on Sep 20, 2024
It's not so clean, but it's proper for not long time stay.
Response from Property: 尊敬的賓客,感謝您入住惠州雙月灣華美達酒店。您反映的問題我們高度重視,對於您提及的每一條寶貴意見,我將協調並跟進處理,還望諒解,酒店避免類似情況再次發生,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!前廳經理高美菊
Iris-ka
Elegant Lake-view Twin Room
Stayed in Feb 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Mar 27, 2023
We arrived super late and were tired so we just checked in and went to sleep immediately. The room was spacious with a balcony. Everything was clean and pleasant. The only trouble was the wind from outside making loud noise all night from the entrance door and the balcony. The breakfast was very nice and they have a decent coffee machine. The room price was nice for one night.
6/7
Response from Property: Thank you for staying at Ramada Huizhou Shuangyue Bay. Your satisfaction and affirmation are our unremitting motivation to move forward. With your encouragement and affirmation, we will be more committed to providing warm and considerate services to our guests. We look forward to welcoming you again in the near future and wish you a happy life! Liu Huacan, the front office manager.
Guest User
Elegant Lake-view Twin Room
Stayed in Dec 2023
Couples
22 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Very nice hotel with friendly staff with good breakfast
Response from Property: 感謝您入住惠州雙月灣華美達酒店。您的滿意與肯定是我們前進的不懈動力。在您的鼓勵和肯定下,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!前廳經理高美菊。
Kaye93
Superior Sea-View Double Bed Duplex Room
Stayed in Apr 2023
Travel with friends
2 review
2.7/5
Posted on May 21, 2023
I called a few times for the breakfast but it wasn’t served. Upon checkout I asked why didn’t they served the breakfast and they said I need to go to the kitchen for it. They didn’t inform us about it. They knew we are foreigners they should’ve told us upon checking in.
Response from Property: Dear guest, thank you for staying at the Huameida Hotel in Shuangyue Bay, Huizhou. We attach great importance to the issues you have raised, and I will coordinate and follow up on every valuable feedback you have raised. We hope for your understanding and the hotel will avoid similar situations from happening again. We will be more committed to providing guests with warm and thoughtful services. We look forward to welcoming you again in the near future and wish you a happy life! Front Office Manager
Cameo19
Elegant Lake-view Twin Room
Stayed in Jun 2022
Travel with friends
65 review
4.5/5
Great
Posted on Aug 11, 2022
The hotel is nothing to look at from the outside, and there is construction work around it, but it’s new and the room was very big with comfortable beds. The beach is two minutes away and has lots of water activities, didn’t have sun loungers but deck chairs, which was fine. Some restaurants nearby. Breakfast was a little chaotic with lots of families, took a few minutes to find a free table, but was good, all the usual. Stayed one night, great location if you want to spend the day on the beach.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
Guest User
Premier Sea-view Twin Room
Stayed in Jun 2022
Travel with friends
2 review
2.5/5
Posted on Jul 31, 2022
If you are a foreigner without a car or a friend to stay with in Huidong, I suggest you just don’t come. Getting around was awful. But I digress, let’s focus on the hotel. The rooms were nicer than the initial “hotel” we booked. It was clean in the room and that was the bare minimum we expected for over 800rmb and the bare minimum was all we received. The hotel has what appears to be black mold located in the dining hall. The people that work there, except for the lovely man who checked us in at 4am, were incredibly rude to us. When we went to breakfast the lady working told us someone had come down and used one of our breakfasts. We were confused because there were only two of us in the room and we looked to be the only foreigners who were at the hotel at the time! My friend asked if it was a foreigner and they responded no. After much arguing they let us both through. We arrived 30 minutes to closing for breakfast so I definitely take blame for there being very little food selections left. When we went to check out after standing in line for 5 minutes, a woman decided she was too good to wait in line and attempted to cut. The clerk who was in mid conversation with me stopped, turned and helped her instead. As if I didn’t pay for a hotel room as well and clearly I don’t deserve quality service because I am a foreigner. I will never return to Huidong let alone this terrible hotel.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
PIERRE PAUL THIERRY
Superior Sea-View Double Bed Duplex Room
Stayed in Aug 2022
Couples
31 review
3.5/5
Posted on Sep 13, 2022
Very good and helpful staff. The environment of the hotel was too dusty. Botched up amenities in rooms, just ok. Incomprehensible on/off switch system in rooms.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager.
Andres Martinez
Elegant Lake-view Twin Room
Stayed in Jun 2022
Family
15 review
4.2/5
Very Good
Posted on Jul 24, 2022
Nice hotel, very new look and the room was modern and clean. Breakfast was also good even though they have only Chinese dishes. Has a nice swimming pool in front of the beach. The only issue is that the location is at the end of the only street in the beach so if you go on a weekend in summer be prepared for very heavy traffic.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned. We hope to understand that the hotel will avoid similar situations from happening again, and we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager
ShenzhenFoodie
Superior Sea-View Double Bed Duplex Room
Stayed in May 2022
Couples
56 review
3.7/5
Posted on Jul 5, 2022
On the first day we arrived, we got a room that couldn't be locked and smelled like fish. The hotel changed our room to the 12th floor. The breakfast is standard local food. Not too many selections. There are McDonald's and other small restaurants nearby. However, we had a bad experience with the cleaners. On the second day, We put the “do not disturb” sign because we don't want the cleaner to come that day. But they cleaned it anyway. On the third day, I was sitting on the balcony, and my husband was in the toilet. Two cleaners came without knocking on the door or ringing the bell. I asked them to leave but they kept checking on things that needed to be cleaned. My husband was furious. The same day, we left the hotel.
Response from Property: Dear guests, thank you for staying at our hotel. We attach great importance to the problems you have reported. I will coordinate and follow up every valuable suggestion you mentioned, which will cause inconvenience to you. We hope to understand that we will be more committed to providing warm and considerate services to guests. We look forward to welcoming you again in the near future and wish you a happy life! Front office manager .
Michelsss
Superior Sea-View Double Bed Duplex Room
Stayed in Feb 2022
Travel with friends
23 review
4.5/5
Great
Posted on Mar 28, 2022
Very clean nice room with beautiful view, breakfast is normal but small choice. Good place for this money
Response from Property: 尊敬的賓客,感謝您入住惠州雙月灣華美達酒店。您的滿意與肯定是我們前進的不懈動力。在您的鼓勵和肯定下,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!總經理彭智
Lachangdooooog
Premier Sea-view Queen Room
Stayed in Nov 2024
Couples
10 review
2.1/5
Posted on Jan 2, 2025
Maybe because the room rate was more expensive on New Year's Eve, I booked a room that was like a five-star hotel, but I was disappointed. The environment was very bad. The walls of the room were cracked, very dirty and yellow. The mirror was not wiped and was very dirty. Even the mattress was rotten and had holes. There was also a yellow pillow. The room was not cleaned properly. The shower door was difficult to open after it was closed. It was not smooth at all. It was particularly difficult to pull and stuck. Fortunately, there were two of us. If one person came out of the shower, the door could not be opened and we were really trapped in it. It was also very noisy when sleeping at night because it was opposite the beach and the soundproofing was not good. We could hear some of the noise downstairs. Moreover, it was on a high floor. If you ordered takeout, you had to go to the first floor to get it. It was very troublesome if it could not be delivered. The facilities were really bad. Many functional things were not available.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住惠州雙月灣華美達酒店。您反映的問題我們高度重視,對於您提及的每一條寶貴意見,我將協調並跟進處理,還望諒解,酒店避免類似情況再次發生,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!店長劉華燦
Laocheng2025
Superior Sea-view Twin Room
Stayed in Nov 2024
Couples
2 review
2.7/5
Posted on Jan 1, 2025
Advantages: good location, beach is just outside, large parking lot, comfortable bedding Disadvantages: 1. Average service attitude, can only meet the standards of economy hotels, not luxury hotels, much worse than other Wyndham Group hotels 2. Poor management, check-in shower, shampoo and conditioner are empty, half an hour after washing, bad experience 3. Takeaways cannot be delivered to the door, there is no basic food delivery robot 4. The room is poorly soundproofed, the seaside wind is strong, and the door is leaking 5. The hotel's supporting charging piles occupy a lot of space, and the hotel property owner does not manage it 6. The bathroom leaks after washing, the design is unreasonable 7. The corridor is dark without lights at night In general, don't have too high expectations, don't be too picky about details, the hardware facilities are still OK
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住惠州雙月灣華美達酒店。您反映的問題我們高度重視,對於您提及的每一條寶貴意見,我將協調並跟進處理,還望諒解,酒店避免類似情況再次發生,我們會更加致力於為賓客提供熱情貼心的服務。我們期待在不久的將來能夠再次歡迎您的到來,祝您生活愉快!店長劉華燦