Shanshui S Hotel

Shanshui S Hotel Reviews

Shanshui S Hotel

No.39 East Wuyi Avenue, Huizhou, ChinaView Hotel Details
Shanshui S Hotel
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Shanshui S Hotel Guest Reviews

4.8/5
Excellent
1076 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(1076)
Positive reviews(1066)
Reviews with photos/video(98)
Friendly front desk staff(162)
Classy environment(107)
Delicious breakfast(80)
Awesome amenities(54)
Perfect for business trips(34)
Convenient parking(32)
Luxurious(13)
Great location(3)
Negative reviews(10)
Guest User
Guestroom
Stayed in März 2024
Business travelers
69 review
4.7/5
Amazing
Posted on 6. Apr. 2024
Stayed here for the second time. It is close to our company. We chose to stay in this hotel. There is a children's park next to it. The breakfast is good with many varieties. There are many living quarters around, and there are many choices for meals.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. However, it is a pity that this stay did not receive your 5-star praise. We sincerely hope to get in touch with you to learn more details so as to make corresponding improvements. We hope that you will come home often to witness our progress.
Guest User
Guestroom (Double bed)
Stayed in März 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on 6. März 2024
I like it very much. The living experience is so good. The environment is clean and comfortable. The water temperature is the most suitable one for me. The breakfast is also delicious. I just have a small suggestion. The large cylindrical lamp at the head of the bed can be moved down. When I lowered my head to adjust the light, I bumped my head when I looked up.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shanshui S Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to 51 Xintiandi, food, drink, entertainment and cinema, and has everything you need. At the same time, the restaurant on the 3rd floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
JoannaTai
Guestroom
Stayed in Apr. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 18. Apr. 2024
The room was very clean and cleaned quickly
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Shanshui S Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Shanshui. Shanshui S Hotel is your most beautiful and warmest home in Huizhou. Remember to come back often when you have time!
Guest User
Guestroom
Stayed in Okt. 2023
Business travelers
24 review
1.0/5
Posted on 27. Okt. 2023
Very bad accommodation experience. It is said to be a double bed room, but it is actually two small beds put together (see picture, real shot), and you can only sleep on one side. In addition, the thumping music from the nightclub downstairs continued until after 3 in the morning, making it impossible to fall asleep. At the same time, there are many mosquitoes in the room, and the hygiene is worrying. I hope everyone will be cautious when staying there.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for commenting on the hotel in your busy schedule. I am very sorry to see your comments. Regarding the issues you reported, 1. You booked a Tetris King Room. The order and the picture are consistent. The front desk staff also informed you of the details in time when you checked in. 2. The hotel has reported the noise problem of the business downstairs to the business for coordination. I am very sad that your stay has affected your rest. 3. The mosquitoes and hygiene issues in the room have also been reported to the housekeeping department leaders for inspection and special training for employees. It is a pity that you were not satisfied. Thank you very much for your valuable feedback, which gives us a greater opportunity to improve! I also hope to book this hotel again so that we can continue to serve you with high-quality services. I look forward to visiting you again!
Anonymous User
Guestroom (Double bed)
Stayed in Apr. 2024
Friends
3 review
5.0/5
Outstanding
Posted on 27. Apr. 2024
The hotel environment is clean and tidy. The room layout is perfect. It is elegant and romantic. The service is thoughtful and comfortable. It creates a feeling of home for me. It is impeccable in every detail. The waiters in this hotel are all polite, warm and thoughtful. The hotel also has free parking. There are many parking spaces. You can park anywhere you want. (Of course, this is a joke. We still have to arrange the parking spaces properly.) A must-choose hotel in Zhongkai. Looking forward to staying next time
Original TextTranslated by Google
Response from Property: Xiao S thanks you for your good comments! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope the landscape will be the warmest and most unique one in your memory! Thank you. Looking forward to seeing you again~ Love you Xiao S
aoyixi
Guestroom (Double bed)
Stayed in Apr. 2024
Couples
10 review
5.0/5
Outstanding
Posted on 6. Apr. 2024
The room is well-equipped and comfortable, and the bathroom shower room is spacious Breakfast is included, but we didn't have time to eat The sound insulation is pretty good. When the weather warms up, there will be more mosquitoes. If you check in, you can ask the front desk lady for electronic mosquito repellent liquid. Pay attention to mosquito prevention Because I was woken up by mosquitoes in the middle of the night, I could have applied for a room change, but there were too many things to pack, so I just made do with it for one night. If you need anything, you can contact the front desk at any time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shanshui S Hotel (Huizhou Zhongkai 51 Xintiandi Branch) will always stand in this city, waiting for your arrival! See you there!
Guest User
Business Room (Double bed)
Stayed in März 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 13. März 2024
This stay was very satisfying. The hotel's service attitude was particularly good. The room was clean and tidy. The breakfast was OK. There was a discount for parking. I would like to praise Xiaofeng at the front desk for always keeping a friendly smile. She was very friendly. The location of the hotel was also very convenient. The disposable supplies in the room were also very good. I would recommend it to all my friends.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Shanshui Hotel! Thank you for your generous praise and strong recommendation! As soon as you commented, I felt that my mind was blank, just like the moment of stepping on the empty stairs. I only saw you and thought about you blankly. There was only one thought left in my mind: It's over, I like you... Your five-star praise, Yang Xiao S has conveyed your appreciation to Xiao Feng as soon as possible. After receiving your encouragement, she will persevere in her efforts and live up to your expectations! Shanshui Hotel is your most beautiful and warmest home in Huizhou. Remember to come back often when you have time!
Guest User
Deluxe Room (Double bed)
Stayed in März 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 23. März 2024
The surrounding environment of this hotel is very beautiful. It is close to the park and the air is fresh and pleasant. There is a romantic flower sea downstairs. You can check in at night to record your beautiful life. There are various restaurants and barbecue restaurants around the hotel, which is very convenient for dining. At the same time, there are large shopping malls and supermarkets downstairs, which is also very convenient for shopping. The hotel service attitude is attentive and professional. For me, it is really full of praise!!! Yanzu
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay at Shanshui Hotel. I was stunned when I saw your comments! The hotel is located in a prosperous area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious. Home is a sheltered harbor, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home!
LAN zhu
Guestroom
Stayed in Aug. 2023
Friends
10 review
5.0/5
Outstanding
Posted on 30. Aug. 2023
Check-in was quick, the front desk guys and gals were very good, the hotel room facilities were very advanced, the TV and lights in the room were voice controlled, the room was clean, the large French windows gave you a view of the beautiful night view outside, the bed in the hotel room was very comfortable, it was a very good stay. Now it's time to talk about the hotel's breakfast, I usually go out and get up late and never eat it even if I booked breakfast, this time I saw in the comments that the hotel breakfast was very good and very rich, I specially set an alarm to eat, it was really diverse and delicious. There is also a camping site downstairs in the hotel, the environment is beautiful, suitable for a walk at night, sitting there and drinking a cup of milk tea, there is a great atmosphere, it is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your trust in Shanshui S Hotel! Thank you for your generous praise and strong recommendation! It is really hard to leave Shanshui. Shanshui S Hotel is your most beautiful and warmest home in Huizhou. Remember to come back often when you have time!
²º²³diliqianxing
Guestroom (Double bed)
Stayed in Aug. 2023
Family
7 review
5.0/5
Outstanding
Posted on 6. Sept. 2023
We are a family of three who came here to play. The hotel is located less than two kilometers from the highway toll station, which is very convenient. The hotel parking is also very convenient. When checking in, the front desk lady will remind you if you have driven here, and remind you to scan the parking code when you leave to reduce the parking fee. This is very considerate. The hotel lobby is very grand, the aromatherapy in the lobby smells good, and the front desk lady is very enthusiastic. There is a large playground at the entrance of the hotel, and the children have a lot of fun. This is a very pleasant trip.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time!
MJ@jiajun
Superior Room (Double bed)
Stayed in Aug. 2023
Business travelers
4 review
1.5/5
Posted on 16. Aug. 2023
Late bad review, no way, the platform requires comments to be posted after 14:00, the following records the comments and thoughts Mood recording time 01:03 last night, the hotel's favorability dropped to 0, must give a bad review Reason for bad review: There is a bar and KTV downstairs of the hotel, the sound insulation is very poor, seriously affecting sleep, and it is not recommended for business guests to stay The first impression of the hotel accommodation room environment is still good. The business bed that the front desk actively upgraded when checking in, and the comfort after lying on the bed in the room are originally worthy of a good review. But all the good things are not as good as a noise impact problem. I called the front desk and gave me a solution to change rooms, but now it is late at night, and I really don't want to move when lying on the bed. The source of noise is the KTV and bar operated by a third party. The noise of the KTV stops at about 3 o'clock, and the bang bang bang of the bar continues until 5 o'clock in the morning. The hotel operator may feel wronged for my bad review, but the problem of late-night noise disturbance has a very obvious impact on hotel guests. I am definitely not the first person to discover and report this problem since the hotel opened. In this case, I will just treat it as a bad review, but I am determined to give it a bad review. After checking out, there is another point for a bad review Friends who travel for business also consider avoiding it in advance. The hotel invoice is authorized by the hotel to be issued by the Ctrip platform. The Ctrip platform refused to issue me a special invoice when the hotel can issue a special VAT invoice, saying that it can only issue a general invoice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Yangyangkenji
Superior Room (Double bed)
Stayed in Jan. 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on 17. Jan. 2024
The girl at the front desk was warm and thoughtful on the day of check-in. She was pretty and had a sweet voice. She handled the problem in a timely manner and kept the hotel clean. The hotel environment was good, the guest rooms were fully equipped with supplies, and the towels and quilts were very clean. It was very reassuring to live here. The hotel facilities and equipment were very new, and I felt good staying there. It was cost-effective!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of the hotel. The hotel is your home away from home, and we value your feelings the most! We are very touched by your praise. Companionship is not only the most affectionate confession, but also the bravest choice. The world is so big and the crowds are so surging. There are thousands of reasons to find excuses to leave. We must not forget our original intention and are committed to providing a warm harbor for more friends. The word fate is simple and elegant, and it is also affectionate and light. The fate between mountains and rivers and you, I hope it will never stop. I look forward to you coming home often!
Laisikongbeisixiaoziyun
Deluxe Room (Double bed)
Stayed in Jan. 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on 18. Jan. 2024
Very good. The environment is very beautiful. The room is very clean. The sanitation is separated into wet and dry areas. The hotel front desk service is warm and thoughtful. I often ask her to book a room and recommend her to my friends. Parking is convenient, check-in is fast, the room is very comfortable, cost-effective, the environment is not bad, the nearby transportation is quite convenient, the room is clean and tidy, the first choice for staying, satisfied 👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Guestroom (Double bed)
Stayed in Juni 2023
Family
1 review
5.0/5
Outstanding
Posted on 11. Juni 2023
To be honest, this visit to my family was a surprise to me, because I come to Huizhou to see my relatives and friends every other month, and I have always lived in Hilton. This time, because a friend wanted to buy a house, he came to Yicheng Center to look at the house. Because he was too tired, he chose the nearby Shanshui S Hotel. When we checked in that day, we went directly to the room to rest because we were too tired. When we rested and felt very hungry, we called the front desk to ask if there was anything to eat nearby that tasted good and could be delivered to the hotel quickly. At that time, the front desk lady said to me enthusiastically that if you want to eat good food right now, our hotel’s third-floor restaurant has a very good afternoon tea for free for guests staying in the hotel. We came to the restaurant on the third floor. To be honest, the free afternoon tea really amazed us. There are many varieties in it: fruits, snacks, tea, drinks, etc. Later, under the recommendation of the front desk, we brought the children to the nearby Science Park. The children were very happy, and the lady also said that the children can play in the amusement park, and you can continue to chat in our afternoon tea restaurant. In the evening, we also provide barbecue, and we have free tasting coupons for guests staying in the hotel. To be honest, we took our children out to play, and this place with accommodation, food, and fun for the children was the best choice for us adults. When we come to Huizhou in the future, Shanshui S Hotel will be our first choice.
Original TextTranslated by Google
Response from Property: Our hotel has a great location! The rooms will be cleaned and ventilated regardless of whether you are staying or not. We currently offer afternoon tea and midnight snack happy hours. It is Xiao S's happiest thing that you stay in our hotel and are satisfied with the room as a whole! Xiao S meets you unexpectedly and is committed to creating a first-class environment, enthusiastic service, and comfortable space for every guest, so that you can truly feel at home in Xiao S and leave beautiful memories~ Looking forward to your next visit
Guest User
Guestroom
Stayed in Mai 2023
Friends
1 review
5.0/5
Outstanding
Posted on 17. Mai 2023
I have been here several times. Every time my friends come to visit, they will stay here. Why do I come? Of course, the service attitude is good. The front desk lady not only has a good service attitude, but also can solve any problems immediately. The room is clean and hygienic, and the breakfast is rich and colorful. Basically, there is everything I want to eat, and they are all what I like. The aromatherapy smells very good in the hotel. I strongly recommend everyone to come and experience it.
Original TextTranslated by Google
Response from Property: Xiao S thanks you for your good comments! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope the landscape will be the warmest and most unique one in your memory! Thank you. Looking forward to seeing you again~ Love you Xiao S