Sand Beach Resort Reviews

Upon arrival we were surrounded by 5 Egyptian men who were smoking telling me that the room was no good and if I paid 35 Euros, they would change my room. As two single women you can imagine how intimated we felt. The room was awful - smoke alarm wires were everywhere, broken glass in the door, socket surround missing, shower curtain mouldy and hanging off. My daughter found a socket to charge her phone, yet her phone wouldn't charge as she took the plug out of the socket the whole item came out of the casing - the socket was not even wired in. We went for supper and was hounded by two waiters to buy the 'special menu’, I said no yet they continued to ask for 2 days. Assad, the first waiter then said I required shoes to swim in the sea and that they could be purchased from the shop. I assumed that the shop was within the hotel to my alarm he started taking me outside the hotel and again due to feeling intimidated and somewhat scared I returned inside the hotel saying I do not require them. I went to reception and complained about the room we were moved to a better room, and everything seemed fine. At breakfast Assad to go to the shop with him again I refused. At lunch we sat by the English man as protection he then asked the head waiter to keep Assad away from us. However, the issues do not end there, we had no hot water for three days and had to call for Maintenance three times. More alarming there was a Russian ********** gang with a Madam and Pimp clearly selling the wares of women they were quite open that the charge was $120 for 4 women for an hour. The Madam walked around the hotel, sometimes hand in hand with the manager so it was clear that the hotel knew exactly what was happening. The restaurant was poor, and the offering of food was very inconsistent - they served battered fish 3 days after the initial food was served. Rice was served at every session, even I got tired of eating rice. Food was also repurposed; breakfast pancakes were served at lunch with meat and made into a wrap. Evening meals there were disagreements with the staff that were 'played out' in front of the guests, if the staff didn't have the disagreements there were disagreements between staff and guests. What is advertised on the website does not exist at the hotel: Wi-fi - none for 3 days as they had not paid the bill the reception was open about this, Supermarket, Shop, Gym, Poolside snack bar, Hairdressing salon, Beauty salon (fees may apply), Solarium, Entertainment Programme, Table Tennis, Disco not opened at all. These were charged extra that the booking did not state this: - Massage, Pool bar. No 'loveholidays' representation at the hotel and nothing on the notice boards. The only good thing about this hotel was the Maître d - Mahfouz who ensured that me and my daughter were not bothered during meals. The representative from Masters Travel on the transfer back to the airport that the hotel is no good as police officers stay there'. I implore loveholidays t