Bellagio Beach Resort & Spa

Hotel is nice, room big and comfortable. Food and drinks really good and amazing cafe with cookies. Staff really nice. Beach good for kitesurfing. Price that we get Was law for this standards. But..... My disapointet Was that we extra pay for room see view. We get 1176 at 1 st floor that in our opinion is pool view - sorry maybe from second floor is better. This is the reason why I dont want to give 5 stars ......

Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security

The staff have been very helpful. To name just a few of the staff that made our holiday great. The Lobby Bar, Amr was brilliant, nothing was too much trouble. Mohamed Ali from the pool bar was most helpful. Mr Mina from the Toucan Bar was very helpful.

So, this is a review of the hotel, but will start with the holiday as a whole.... Flight was ok, easyJet ran out of cards to fill in on the plane, so half the plane got through customs 30 minutes before the other half. The airport itself is a joke, full of angry men barking orders at everyone including women and children. Make sure you take a pen, they WILL NOT lend you one. Transfer there  was a death ride, got told multiple times to wear seatbelts only to find they had been chopped off on most seats. Transfer back was great.  At the hotel check in was fairly smooth, we were a family of 4 with 2 adult children, so 2 rooms. We were shown to our rooms which were superior sea view rooms.... Sadly this wasn't the case. The rooms were a poor standard, old and tired, missing curtains, no batteries in the TV or air con remote controls, cracks in tiles, dirty bedding and pillows. It was however 10pm, so we just went to bed.  We had the lovely guest relations team asked at the pool what we thought of the room the following morning, we told Safy and Mustafa (Who were both excellent) and they offered to move us. We ended up in the main building above the pool in 2 rooms that were next to each other, and much better decorated.  The hotel in general is a real mix... Some parts are nice and look clean and modern, other areas look a bit tired but they are carrying out lots of work to improve this. Food was generally ok, breakfast not so good for us but lunch and evening were fairly good.  The main pool was nice and warm, very busy and noisy... Music pumping out from 10am till 5pm which our daughters loved.  The sales guys around the pool were a bit of a nightmare... You couldn't just have 30 minutes peace without someone disturbing you. Even if you were asleep they would wake you up to try and sell you something.  Beach wasnt the best, could be nice but isn't at the moment. Sand is there one minute gone the next. Boulders and rubble everywhere and the sea wasn't really enticing to swim in. The most annoying thing was that the pool staff were reserving beds for people. this was really unfair, even at 7.30am most the beds were "reserved" by people willing to pay the pool staff. Ironic there is a big sign next to the hut with the pool rules, reserving beds is not allowed. We refused and found them to be very unfriendly, so probably in hindsight just pay them their commission and take the beds.  The Jazz bar was strange, wonderful room and well furnished but no jazz that we ever saw (or heard) and the occasional football game on. I would say better to change it to a sports bar as the downstairs bar already feels more jazz like.  The coffee bar on the ground floor is excellent, open 24 hours a day, great freshly made coffee and a selection of desserts. Staff in there were really friendly.  The entertainment team worked hard and were all great, good fun to talk to and made the trip much better than it would have been without them. Massive thanks to Maxim

What a great time we had at this hotel.Lovely place with fantastic facilities.The staff were all very good.We have to give a big recommendation to Amr who works at the lobby bar.He was so kind, polite and professional in his job.He looked after us every day during our 10 days at the hotel.Our children and us thought he was great.He is a real credit to the Bellagio team.

Great hotel had everything we wanted it’s a bit away from main centre but Uber is great and cheap don’t use blue and orange taxi they are not good entertainment is pure in my opinion they want you to go to night clubs after 10:30 when entertainment is finished it’s £20 to go witch I think is a lot we did go and it was good but not worth the money and I would have liked better entertainment at the hotel it finished to early the food is good pizza and pasta is good the service is great by all the waiters but management aren’t good so no work just stand about and rude in my opinion the house keeking is great so nice and talk to you everyday and don’t hang about for a tip but we chose to give lots of tips as the staff where fantastic the pool man is great always a smile and so nice will definitely be back loved this hotel the man how Seles excursion was great and better price than out side he’s so nice we booked orange bay with him and 2 other trips with him just have a chat with him he will help you and the spa was great to will definitely be back loved it lots of rude guests some people where so rude to the stuff it was not nice everyone should remember everybody is trying there best but some people expect to much those people should have a look at them self’s it was shocking to hear the way some people speak to people

We had a fantastic week at the Bellagio and had a great time. As a frequent traveling family, I can say that we have seen all levels of hospitality and there was really no problem with anything here. Those who moan about the hotel or the catering might want to do some research before visiting another culture, and they should also understand that you get what you pay for. There are always guests who would eat caviar for pennies, then complain about the food, but that is absolutely not the hotel's fault. At the Bellagio we really got everything we expected. Comfortable, clean room, delicious food, cool drinks, pleasant environment and plenty of opportunities to relax, unwind and have fun. The staff went out of their way to make our stay as comfortable and enjoyable as possible. I would like to especially highlight the animation team, their constant presence, attentiveness and kindness brightened our stay. I wholeheartedly hope that the hotel management rewards them appropriately for their hard work. Thank you guys for the fabulous time, hope to see you again!

WELL GOOD MODERN HOTEL STAYED 3 NIGHTS @SWIM UP ROOM. THE PROPERTY HAVE COUPLE OF POOLS AND JACUZZI AS WELL AQUA FOR CHILDRENS. FOOD AVARAGE AND NOT A BIG FAN OVERALL SATISFIED. ITS KIND OF A 4 STAR HOTEL ACCORDING TO OUR STAY BUT CLEAN AND RECOMMENDED.