Verified traveler
October 24, 2023
I checked in later in the evening and at first, the room appeared clean however, in the morning I noticed two small bugs in the bathroom. The following day there was a bug crawling on my shoe in the bedroom.
I had to press the button very hard and multiple times on the TV remote in order to change the channel. The coffee maker did not have the filter basket so I wasn't able to use it. The bed was comfortable, plenty of outlets in the room and great lighting.
I went downstairs Sunday morning at 6:15 a.m. to get coffee. Both urns were full but the coffee was very cold as if it had been made the day prior yet breakfast had started at 6:00 a.m. I went back to the room and returned at 6:40 and the urns were gone. I returned at 7:00, but still no coffee. It was finally being brought out of the kitchen area at 7:10. Very disappointing especially since it was Sunday morning and the place was busy. On Monday morning, the coffee was lukewarm again disappointing.
Breakfast options are good. I've stayed in this hotel a few times and this was the first time I've had issues.