2, Jalan S.P Seenivasagam, Ipoh, Perak, 30000, MalaysiaView Hotel Details
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Cititel Express Ipoh Guest Reviews
4.3/5
Very Good
508 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(508)
Positive reviews(492)
Reviews with photos/video(159)
Convenient location(89)
Parking difficult(75)
Loved the view(30)
Easy to get around(26)
Close to train station(17)
Large rooms(14)
Many dining options(11)
Friendly front desk staff(6)
Negative reviews(16)
Hj Kee
Deluxe Twin Room
Stayed in Sep 2024
Family
32 review
4.0/5
Very Good
Posted on Sep 18, 2024
It is long weekend and hotel is quite fully booked. Hence, we have to park our car nearby and not at the hotel. Surprisingly, the amenities at this hotel has improved. Unlike our previous stay, they now provide toothbrush and even the shower gel and hair shampoo quality has also improved.
ANDRELO24
Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The hotel has a beautiful view, surrounded by mountains and a river flowing in front. It has hot water, a power shower, a clean room, and a bathroom. Seven Eleven is on the ground floor. the hotel location is near to Concubine Lane and my favorite restaurant, Lou Wong.
NBO
Superior Triple Room
Stayed in Jul 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 14, 2024
Pros
•walking distance to tourist spot
•friendly staff
•Clean room
•good breakfast, however few selections
Cons
•toothbrush upon request
•unable to use coffee machine although it's there. If you want the other coffee, i.e., latte, etc. U need to order & there will be 20% discount on the order
• didn't have fresh milk or orange juice for breakfast
Response from Property: Dear Valued Guest,Thank you for reviewing us. Looking forward to see you again in future.
Celeste Ch
Superior Twin Room
Stayed in Jul 2024
Other
1 review
4.5/5
Great
Posted on Jul 22, 2024
The location is great and near concubine lane. The reception lobby is cosy and good to chill
Kim Chin
Superior Twin Room
Stayed in Jul 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jul 11, 2024
Staff are friendly. Very.cormfortable lobby at 12th floor. Great to have water dispenser at the.floorm. Check.out.was fast.and.easy.
It will.be.good.if there is face towel. Very basic amenties.
Convenient to have.a.7-11 at ground floor.
Leyha M
Deluxe Queen Room
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Jun 22, 2024
Everything is fine, but there is no fridge provided in the room. It would be better if at least the management could put a mini fridge in the room. Overall it's a great place for a short getaway.Nearby attractions
Response from Property: Dear Our Valued Guest,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Syzna
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 12, 2024
This hotel deserve a 10/10 rates!! Newly renovated with modern contemporary concept. I really love the concept which bring peace, minimalist vibe and the best part is, their cafe area at level 12, which you can enjoy the Ipoh City view clearly. Definitely will repeat!
Response from Property: Dear Syzna,Thank you for your review! Glad that you happy with our hotel. And looking forward to see you again in future.
Guest User
Family Quad Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Nice hotel and facilities, has a nice restaurant on the top floor with a very great view. Nice hotel and located at a great spot. However when it comes to parking it is quite hard, not suitable if travelling with big car or many cars.
Other than that this hotel is perrfect!!!
Response from Property: Dear Our Valued Guest,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Anonymous User
Superior Triple Room
Stayed in Jul 2024
Family
8 review
4.0/5
Very Good
Posted on Jul 27, 2024
Located at ipoh old town, parking space provided but a bit complicated
Umairah Sabri
Executive Quad Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Best experience with this hotel!! The room for 4 guests is big and clean, the staff also friendly and greet when they met you. The security personnel in the basement carpark is excellent!! Wi-Fi pun laju je Overall everything’s great except limited parking space
Response from Property: Dear Umairah,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Anonymous User
Superior Twin Room
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 23, 2024
Enjoyed my stay at the hotel. Room was spacious and very clean. Customer service was fantastic and the staffs were very attentive. Location was great and walking distance to many attractions such as concubine lane, Kong Heng square and eateries. Parking was a little bit of hassle due to limited space but we managed.
Response from Property: Dear Our Valued Guest,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
__XH
Superior Queen Room
Stayed in May 2024
Business travelers
75 review
4.2/5
Very Good
Posted on May 14, 2024
Affordable Stay Near Ipoh Old Street. This hotel’s location is excellent, a short walk (8mins) to eateries, museums etc. Except for the parking. The basement parking is too small.
Response from Property: Dear Our Valued Guest,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Couples
10 review
4.2/5
Very Good
Posted on May 13, 2024
Strategic location to the nearest tourist spot like concubine lane and padang ipoh. The room were newly renovated. But got no fridge. Friendly staff. Parking space were quite small. Overall nice stay
Response from Property: Dear Our Valued Guest,Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Guest User
Superior Twin Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Room and everything was so fantastic .Will come back again if visit ipoh again
Response from Property: Dear Our Valued Guest,Thank you for your review. Glad that you enjoyed your stay with us. Looking forward to see you again in future.
Guest User
Deluxe Queen Room
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on May 7, 2024
The newly renovated room is clean and nice.
Only at the third night, our toilet drain is starting to get stink.
For breakfast, food is simple, nothing special, but the restaurant’s view on the 12th floor is excellent.
Staffs are generally friendly.
Response from Property: Dear Our Valued Guest,Thank you for your review. Sorry for the toilet drain issue and we will inform our Team on this.