Guest User
January 31, 2023
Dreadful experience, avoid. Booked last minute due to being booked to play a wedding in the Ipswich area. Booked through airbnb, owners rang me up to say they don't work with Airbnb anymore. Said they would honour the booking, refund me on airbnb and I would have to pay again in person. Well, we turned up, paid a second time, and stayed the night. Guess what - no refund. Owners have been extremely unhelpful throughout this entire process, blocking my calls, pretending to not know who I am, pretending they didn't know what booking I meant. Multiple reassurances that 'yeah yeah I'll sort it tomorrow', which obviously panned out to nothing. It's now nearly a month since the booking and I have chased the owners every few days to no avail. It's not even about the money at this point, I just hate dealing with dishonest, scummy people who say one thing and mean another. They wasted my time and money so I'm going to waste theirs. It's a total con job - surprised they get any business at all. Fully agree with the top review, wish I'd seen it before I booked here. These guys will take your money and run, laughing at you all the way to the bank. If you like paying to be disrepected and conned at every turn, by all means book here. But if you value any sort of decency and transparency, you'll be better off literally anywhere else.