Metropolitan Hotels Bosphorus - Special Category Reviews

The woman who communicated with me had a very bad attitude. I was very angry. I told my boyfriend in Chinese that it was just laundry, why did my clothes get damaged? She actually said that I was saying bad words to her. Is she paranoid? She was also talking loudly on the phone with a very bad attitude. Can I also say that she said bad words to me? It's really funny. No one told me about the damage of the clothes at the first time, but pretended that nothing happened. What if I didn't find out? Do I need to be responsible? And no one answered the reception phone every time I called. The woman's attitude was really very bad! ! ! ! It was just ordinary laundry, not dry cleaning. I don't understand why it turned out like this. I like this dress very much! ! ! ! It's very comfortable to wear. Why did my favorite clothes get burned? The bad review is only because of this woman. Everyone else is very friendly.

Excelent hotel fully recommended, good service, good atmosphere

The room is spacious and comfortable for two. The location is great, walkable to Galataport and several sights. They also have a restaurant with spectacular view of the Bosphorus. The cleanliness was mediocre. And only compromise was limited amenities and services (no gym etc.)

Hotel stuff was rude, I made the booking for a friend and he is unhappy from the hotel attitude

Everything was excellent!

Location and clean

The view is great, the room is big enough, there is a Starbucks downstairs, and the seaside mall is just past the traffic light, with lots of food. It's nice to take a walk on the beach when the weather is good!

No soundproofing. The taxi called by the hotel charges randomly. When I checked out, I said that I would check the room before returning, but I didn't remind me of the things I left in the hotel.

The hotel is right by the sea, turn right when you go out and walk a few steps to the Istanbul Modern Exhibition Hall. The room facilities are relatively old, but the environment is very good. The upward steps of the hotel building can be walked up all the way. Breakfast is on the seventh floor, there is a platform where you can see the beautiful scenery on the strait

The attitude is very poor, the environment is also very general, the location is not good, not recommended

Good location!

good hotel, near the tram line going to sultanahmet, 10 min by foot from galataport and 15 min to taksim square

The hotel looked amazing online, & when I arrived it was nothing like the pics. We had two twin size beds that were hard as a rock. There was sooooo much noise and people banging things in the middle of the night, we barely slept. The entire staff was soooooo rude, never a hello or good night and behaved as if they are doing us the favor. Never discussed the bare ammenities and accused of us eating a wafer they told us was free and wanted to add to our bill. The restaurant is nice but very pricey & they refused to give us to go boxes. They said they would have the food it sent to our room and never did! There was a fire alarm that went off twice and the smell of an electrical fire that they dismissed and told people to go to their rooms. Awful stay dont waste your money!!!!!

Beautiful hotel near the Bosphorus; well-kept, with exceptionally friendly staff that always goes above and beyond to assist guests. We had a fantastic time during our two nights there.