I stayed here for my boyfriend's birthday. I was really looking forward to the plan, which included beauty treatments for couples. Since I specified check-in at 18:00, I was told that the beauty salon would start at 20:30. Dinner started at 18:30 and ended around 20:30. In the middle of dinner, I thought that the time for the beauty treatment would not be in time, so when I asked the staff, they said it was fine and left it as it was. Because the place where the food was delivered was close to where we were sitting, we could hear the voice of the esthetician talking around 8:30 pm. It just sounded like it was my fault. "I'm sorry. The speed of the customer's eating is delayed. It may be too late to serve this..." I didn't even want to ask. It's true that it was my first course meal, so I didn't know how fast I should eat, so I adjusted it to the surroundings. The hotel side said it might be late. The last person ate almost early, and the esthetician was waiting for me to hurry up as soon as I finished eating the dessert, so I was told to return to the room, and the next esthetician was there, so the initial 30 minutes was 2 people. is now 20 minutes each. The esthetician explained it properly, but I felt that the apology was appropriate because there was no explanation from the staff. I didn't want to ruin what I was looking forward to on his birthday, so I thought I shouldn't say anything, but I'm writing this in the hope that no one will feel like this in the future. I wonder if this will get you close to 80,000 yen. We recommend that you read the hotel reviews carefully before going.
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