Fox Jaffna

Fox Jaffna Reviews

Fox Jaffna

257 Jaffna-Kankesanturai Rd, Jaffna, Sri LankaView Hotel Details
Fox Jaffna
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Fox Jaffna Guest Reviews

4.6/5
Great
51 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(50)
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Negative reviews(1)
fallinlovewithearth
Stayed in Feb 2024
Couples
3.0/5
Posted on Feb 28, 2024
Fox Jaffna stands out as one of the top choices for staying in Jaffna. Placed in an excellent location, this hotel is full of local history, making it a one-of-a-kind place to stay. Although many view it as a luxurious hotel, our experience suggests it's more of a standard accommodation. Our room was quite basic and could use some updates, especially in the bathroom. Unfortunately, the balcony door lock was broken upon our arrival, but it got fixed promptly. The overall hotel area and the pool were well-kept, creating a pleasant atmosphere. The service, while friendly, didn't stand out as exceptional. During our dining experience, the waiter pushed the dinner buffet, but we declined due to its questionable value and selection. Unfortunately, many menu items were unavailable. However, we chose a curry, which turned out to be quite good. On a positive note, the breakfast had a wide selection and was delicious. We suggest exploring dinner options outside the hotel. Adchaya Pathra restaurant, with its reasonable prices, polite service, and tasty food, left us satisfied. What makes Fox Jaffna special is its rich history. The hotel tells a centuries-long tale of a home that has endured tough times, now transformed into a tranquil resort. While Northern Sri Lanka is definitely worth exploring, currently, the value for money at Fox Jaffna isn't quite there. Therefore, we recommend considering another hotel instead. If you’re looking for more travel tips, follow us on Instagram @fallinlovewithearth. Thanks! We hope you have an unforgettable time in Sri Lanka
6/10
Nanthini1
Stayed in Dec 2023
Solo travelers
5.0/5
Outstanding
Posted on Dec 21, 2023
A home from home. I felt very comfortable in this hotel and the staff are attentive without being intrusive. Food is great too. Overall a lovely stay. Room was clean and the bed was really comfortable
Response from Property: Dear Nanthini, Thank you for your heartwarming review! We're thrilled to hear that your stay at Fox Jaffna felt like a home away from home. It's wonderful to know that you felt comfortable and that our attentive staff enhanced your experience without being intrusive. We're pleased you enjoyed the great food, and we appreciate your kind words about the cleanliness of the room and the comfort of the bed. Your satisfaction is our priority, and we look forward to welcoming you back to Fox Jaffna for another lovely stay. The Management of Fox Resorts
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 15, 2024
We cannot rate this hotel high enough for service and accommodation. From the moment we arrived we were given a lovely welcome and shown around the property. Beautiful gardens which were being made even more spectacular with the arrival of new plants and trees one of which we were allowed to plant. How great was that. The food was excellent and the service at both breakfast and dinner was also excellent. Loved the pool so clean and warm. We stayed 3 nights and would definitely recommend
Kumar and Priya... F
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 7, 2024
We had the loveliest time at Fox Jaffna! The rooms are comfortable and spacious. The grounds are gorgeous, full of vibrant and lush greenery. The placement of prints by the Colombo '43 group and the bunker art gallery made this stay a unique experience. We found the staff to be extremely kind and helpful and especially appreciated Amith's suggestions of places to visit. Thank you for a lovely stay!
Response from Property: Dear Guest, Thank you so much for taking the time to write such a lovely review! We're thrilled to hear you had a fantastic time at Fox Jaffna. It brings us joy to know you found your room comfortable and spacious, and that the lush greenery added a touch of beauty to your stay. We're particularly happy you enjoyed the unique touches of the Colombo '43 group prints and the bunker art gallery. We strive to offer a memorable experience beyond just a comfortable stay. It's wonderful to hear that Amith's suggestions helped you discover some hidden gems! Our staff at Fox Jaffna takes great pride in providing exceptional service, and your kind words about them truly mean a lot. Thank you again for choosing Fox Jaffna. We hope to welcome you back soon for another lush and lovely stay! Warmly, The Management of Fox Resorts
cj d
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 23, 2024
I had a wonderful time at Fox Jaffna. The food and hospitality were at the highest standard. The ambience is very attractive, and the rooms are well-maintained. Highly recommended for a peaceful stay. Scotys hospital is at the highest level, specially thanks to Scoty.
Response from Property: Dear Guest, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a wonderful time at Fox Jaffna and that everything met your expectations. We're especially happy to hear you enjoyed our high-quality food, the warm hospitality of our staff, the attractive ambience, and the well-maintained rooms. We strive to create a peaceful and relaxing environment for our guests, so your feedback is truly valuable. If you're ever in Jaffna again, please don't hesitate to stay with us again at Fox Jaffna. We'd love to welcome you back! Sincerely, The Management of Fox Resorts
Jennifer G
Stayed in May 2024
Friends
5.0/5
Outstanding
Posted on May 17, 2024
This hotel is located juust outside the main market area in Jaffna. It is on a main road, but you honestly would never be able to tell. So quiet and tranquil when you step into the grounds of this property. My friend and I had a very spacious room with twin bedding, seating area with views over the pool and very clean. The staff are so friendly and helpful at the restaurant, entrance and reception. Pool and grounds are impeccable. There is also a cool bunker art gallery you can enter from the reception building. Would highly recommend using this as your base in Jaffna!
Response from Property: Dear Guest, We were absolutely delighted to read your fantastic review! Your kind words about our hidden oasis truly warmed our hearts. It's wonderful to know that you found Fox Jaffna to be so convenient – close to the vibrant market yet offering a peaceful escape. We're thrilled you enjoyed your spacious room and the lovely pool views. Our team at Fox Jaffna strives to provide impeccable service, so we're so happy to hear the staff at the restaurant, entrance, and reception impressed you with their friendliness and helpfulness. The bunker art gallery at Fox Jaffna is a unique treasure we love to share with our guests, so we're glad you explored it! Thank you for recommending Fox Jaffna as a base for exploring Jaffna. We hope you had a memorable stay and would love to welcome you back again someday. Sincerely, The Management of Fox Resorts
Maximus W
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 15, 2024
I visited this beautiful, well maintained huge property where they have a large garden. Also, they have a wonderful underground museum. So nice and very well presented to customers. Food their is super Authontic Jaffna Food. Well presented. Compliance to veteran Ex.Chef Balan Puspendran.
Response from Property: Dear Maximus, Thank you so much for your fantastic review! We're thrilled to hear you consider Fox Jaffna, the "Best in the North." Your kind words about our beautiful property, the well-maintained gardens, and the fascinating underground museum truly warm our hearts. We take great pride in offering a unique and enriching experience for our guests, and it's wonderful to know you found everything so well-presented. A special thank you for your compliments on our authentic Jaffna cuisine! At Fox Jaffna, we strive to showcase the culinary heritage of the region, and we're so happy you enjoyed the delicious and well-presented dishes. Your praise will be passed on to our esteemed Executive Chef Balan Puspendran, who will be delighted to hear his efforts are appreciated. We hope to welcome you back soon for another delightful stay at "The Best in the North!" Until next time, The Management of Fox Resorts
Emmelie C
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 14, 2024
It’s a nice resort, with a nice pool and rooms with a view on the pool. There are many birds flying around the resort, feels like you’re in the jungle even though it’s in the middle of the city Jaffna. The service is great, especially the waiter Kobi! He is giving good advices about food choices and always helping. Definitely recommend this hotel!
Response from Property: Dear Emmelie, We're so happy to hear you had a fantastic stay at Fox Jaffna! Your review absolutely makes our day – "Great hotel, good service and food!" is exactly what we strive for. It sounds like you truly experienced the unique charm of our resort. We love that you enjoyed the pool, the view from your room, and the feeling of being surrounded by nature in the heart of Jaffna. We take pride in creating a peaceful oasis where guests can truly unwind. We're so glad you would definitely recommend Fox Jaffna. That means the world to us! Thank you again for choosing us, and we hope to welcome you back soon. Until next time, The Management of Fox Resorts
Dilrukshi D
Stayed in May 2024
Family
3.0/5
Posted on May 12, 2024
The service was excellent with the staff being polite, pleasant and responsive at all times. The young man Amit Kumar in the restaurant service was in particular very helpful in assisting us to plan our itinerary for sights to see. The bunkers housing an art gallery and museum was unusual and worth checking out. The heritage rooms we stayed in had an old world character and were spacious. However our stay was marred by some sort of an animal (cat?) running around in the false ceiling of the room making a loud noise and creating a major disturbance during sleep time as well. The staff tried but could not solve the problem. This was unacceptable, particularly in the higher priced heritage rooms. The restaurant ambience could have been better although the service was good. The food was not great either, with a limited choice.
Response from Property: Dear Guest, Thank you for taking the time to leave a review about your recent stay! We appreciate your honest feedback. We're thrilled to hear that you found the service to be excellent! Our staff, especially Amit Kumar, take great pride in ensuring our guests have a comfortable and enjoyable stay. His helpfulness in planning your itinerary is a wonderful example of that dedication. We'll be sure to pass on your kind words to him. We're glad you found the bunkers housing the art gallery and museum to be unique and interesting, and that the spaciousness and character of the heritage room appealed to you. We take all feedback seriously and will take the necessary steps to make improvements. We'd love to welcome you back and ensure you have a truly exceptional experience. Until next time, The Management of Fox Resorts
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 9, 2024
We came for the buffet dinner on Jaffna night. Loved all the food and the service by Scotty was exceptional. This place has the best hot butter cuttlefish we have tried so far and we definitely recommend it! Esthetically the hotel is also beautiful and all the staff are super friendly and very informative.
travelbugsLiverpool
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 9, 2024
An Oasis of a hotel in hot Jaffna . Beautiful cool garden with palm trees and mangoe trees. Praceful well appointed Chalets all facing the pool.The reception and the dinning room /restaurant is part of a1908 built colonial house very sympathetically renovated and houses a fantastc collection of Art and history in its basement .The rooms are also adjourned with famtastic pieces of art You wouldnt think that you are in Jaffna when you are having a cool beer in the garden in the evening . Everything in this hotel was amazing .The staff was the best Polite attentive and going out of their way to accommodate the guests . All guests I am sure felt the same. Stotty was the best. Amazing service friendly and efficient. We were a group of 12 visiting from Colombo.The food was lovely as well a mix of local Jaffna food and continental varieties . Our only regret is that we couldnt stay longer .A bit expensive for Jaffna hotels but if you can afford undoubtedly the Best place to stay in Jaffna .Wr sure will be returning .
Response from Property: Dear Guest, Your review absolutely made our day! We're so thrilled to hear you consider Fox Jaffna the "Best Place to Stay in Jaffna, Sri Lanka" – that's a huge compliment! It sounds like you experienced everything we strive to offer – a peaceful oasis amidst the vibrant city of Jaffna. We're delighted you enjoyed the cool garden with its palm and mango trees, the tranquility, and the unique charm of the renovated colonial house. We take great pride in our art collection and historical artifacts – they truly add a unique touch to the atmosphere. We're especially happy to hear that the staff, particularly Scotty, exceeded your expectations. Our team at Fox Jaffna is dedicated to providing exceptional service and ensuring all guests feel comfortable and welcome. Thank you for mentioning the delicious food – we offer a variety of local Jaffna cuisine and continental dishes to cater to all palates. Hopefully, next time you visit Jaffna, you'll be able to stay longer and explore more of what our beautiful city has to offer. Thank you again for choosing Fox Jaffna and for sharing your wonderful review. We look forward to welcoming you back soon! Until next time, The Management of Fox Resorts
acearcher
Stayed in May 2024
Friends
5.0/5
Outstanding
Posted on May 6, 2024
One of the best hotels that I have stayed in. It was my first visit to Jaffna, and the staff made me feel so welcome. Big thanks to Gopi, Amith, Nithu and the chefs for going out of their way to make our time memorable. They were friendly, extremely courteous and ensured they always had a smile and a chat. Thank you to the brilliant team, amazing service and great hospitality. Looking forward to coming back to visit soon.
Response from Property: Dear Guest, Absolutely WOW! That's exactly the feeling we strive to create for all our guests, and your review makes our whole team incredibly happy! We're so glad this was your experience, especially since it was your first visit to Jaffna. A big thank you for mentioning Gopi, Amith, Nithu, and our chefs – they'll be thrilled to hear they made your stay so memorable! We're lucky to have such a friendly and dedicated team at Fox Jaffna who go the extra mile to ensure our guests feel welcome and comfortable. Knowing you're looking forward to returning already warms our hearts! We can't wait to welcome you back at Fox Jaffna and create more amazing memories together. In the meantime, spread the word about Jaffna's hidden gem! Until next time, The Management of Fox Resorts
Guest User
Stayed in May 2024
Family
0 review
5.0/5
Outstanding
Posted on May 5, 2024
The rooms are average but clean. It is located in the middle of the town, but inside is quiet and calm. We have been to number of hotels but, this has the best ever staff service. Most of the staff are tamils but can understand both sinhala and english. They are very friendly and did their best for us. Highly recommended. Big thank for Anupa from Kitchen and Scotty from Restaurant.
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Beautifully restored traditional home resort close to the centre of Jaffna with a lovely pool and garden. Make sure you go down in the bunker to see the art work. Rooms are a very comfortable size - bathroom could do with a hand towel and floor mat. Breakfast was delicious. A coffee machine would have been an added bonus, with the choice of Jaffna style coffee or Masala Chai. Scottie was a stand out team member - friendly, chatty and very helpful. We will come again!
Guest User
Stayed in Apr 2024
Couples
0 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Great hotel. It’s a short Tuk Tuk ride from the centre of Jaffna but worth it. In our opinion it’s the best hotel in Jaffna. Good food and quiet location. Lovely outdoor pool. The staff looked after the guests well. Pleasant rooms and dining area.