Our stay was great except for the breakfast attendant. When we checked in the staff person at the front desk told us twice that breakfast was opened from 6 am-10 am. We went to breakfast at 9 am and a very surly attendant told us it closed at 9 am. With a bad attitude, she grudgingly gave us 2 plates. I asked for a bowl for cereal. She was not happy with that. When I asked for a spoon, she really went off and started dumping boxes until she came to spoons. I was nice to her but her attitude was very rude! Everyone else was great! We usually use this hotel yearly when we visit family in Louisville for Thanksgiving. I am not sure we will use it again!