Anonymous User
February 14, 2023
I have never stayed in a homestay with such a bad service. I called the owner before booking and did not inform the Fanjingshan cableway that it was closed. Then we drove to Fanjingshan by ourselves.
When I arrived, I found that the boss and his wife were not at home at all. Two elderly people were left to look after the store. They couldn’t speak the language and didn’t know what the other was talking about. I called the boss and was very impatient. I couldn’t get through WeChat until I checked out and left.
I booked an attic room because of the larger size, but I was given an ordinary room at the beginning. When I saw that it was different from what I booked, I called the boss. Fortunately, it was resolved for me.
When I went in, I found several yogurt bottles on the ground next to the bed. I didn’t know how to clean them. That’s fine. Then, because there was no soap in the room, I called the boss and said that there was no soap in the room. Ctrip stated that there were welcome fruits, etc. The boss got excited and asked me in a very bad manner.
The communication failed. I can only say that the description on the platform is completely inconsistent with the actual situation. A piece of soap was never delivered until I checked out. Of course, there is no other service to speak of. As a result, we have a very bad impression of Fanjingshan. We will not travel to this place again in the future
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