Wyndham Grand Plaza Royale Changsheng Jiangyin

It was raining in Jiangyin on the night of the 19th. Around 7:50 AM on the 20th, the tile floor in the lobby wasn't properly anti-slip. I fell in the lobby and my elbow really hurt. I sat there for a while, but no one came to check on me. I really wanted to complain then, but due to time constraints, I just let it go. Luckily, I exercise a lot, so my bones are pretty strong, otherwise, you'd have been in for a lot of trouble.

The room was clean and well-maintained, with a logical and complete layout for different functions like working, relaxing, and washing up. The breakfast selection was also diverse, offering both Chinese and Western options. The view from the higher floors was lovely.

I'm so impressed by Wyndham's service philosophy! I accidentally stained the bedsheets quite noticeably during my stay and was fully prepared to be charged for it. To my surprise, the staff wasn't annoyed at all; instead, they kept reassuring me, saying, "It's okay, we'll take care of it." They cleaned everything up so efficiently. When I checked out, I specifically double-checked, and there really was no extra charge! It's rare to find such understanding in this industry. The room was spotlessly clean, and the service was so wonderfully human. Highly recommended!

The hotel has an excellent location right by the Yangtze River, offering stunning panoramic views of the river. The room was very well-maintained, and the computer equipment came with a full array of ports, making it super convenient for work.