Mulanci Inn

An inn worth recommending. It has an antique courtyard style and a wooden structure that I like. The rooms are clean and sanitary. I especially like their teahouse. The ancient city is right out of the backyard. It’s amazing👍

The house environment is good

The hygiene of the room needs to be improved. Travel is convenient. You can walk to the ancient city from the back door.

The room facilities are a bit old, especially the bathroom, the metal structure is rusty, the experience is average, the small courtyard environment is not bad, the price is only during the National Day, it is not worth the price in normal times.

The facilities are average and the sanitation is okay, but the service from the beautiful boss and the girl at the front desk is really good, they are very thoughtful and considerate, and it is too close to the ancient city and convenient, it is the first choice for independent travel; I will choose her home if I have the opportunity

Environment: good, it is also very convenient to go shopping in the ancient city

The service is very friendly and the environment of the inn is pretty good. I will stay here again in the future.

A B&B that I miss very much! Jiangnan first product!

Check-in 107 was done in the afternoon. I went out to play directly and did not check the various facilities in the room. I came back in the evening and watched TV for a while. I was about to put on my clothes and take a shower. When I turned around, I found a bug on the pillow. The subject said he was afraid of it. No, when I saw the bugs actually started to squirm, I felt bad all over, with goosebumps and vomiting. I called the front desk and he said he would give us a new set of bedding, and then he said he would give us another room. At this point, I thought about forgetting it, so I didn’t even take pictures of the squirming maggots. When I was collecting things, there were insects, insect blood, and insect corpses on the walls, corners, and quilt surfaces. It was extremely disgusting. Then we looked around all the empty rooms (under the instruction of the front desk) and asked us to switch to one. We saw that some quilts looked like they had been turned over, and some doors had no safety bolts (rotten, without front heads). Finally, we checked in at 105. Room, this room has no safety latch. And then there are still some, I don’t know if they are insects, insect*, or corpses. I looked at the bedding and pillows, thinking that I would just forget about being humiliated, but there were dirty yellow marks on the bedding. But according to the store, they change the items after each customer, so it may be because they haven't been cleaned properly. I took my clothes and prepared to take a shower again. I found that the towel behind the door was wet and had light red unknown marks on it. An unknown person's hair was hanging on the towel on the towel rack. I turned on the fire, turned on the nozzle and started taking a shower. I twisted the small nozzle, but the two nozzles sprayed water together, the small one sprayed hot water, and the big one sprayed cold water. I was very speechless. Moreover, the ceiling spray cannot be turned off, it keeps dripping, and cannot be twisted to the other side, so I can only take a shower while it is cold and hot. The tiles on the floor are so poorly laid that water will not leak into the floor at all. I step forward with my slippers on. A kick of water. After the previous experience, I don’t dare to use the store’s towels anymore and just rinse them with water. The slippers are my own. The toilet was broken, I was shocked when I used it, and it was very dirty, with unknown yellow marks, severe rust, severe damage, and vomiting. It can be said that this stay experience made me very frightened, shocked and extremely annoyed. If I had viewed the room or checked the facilities in the afternoon, I would never have checked in because I had already checked in and it was already evening and I couldn't cancel, so I just wanted to settle the matter. I went to the front desk in the evening to ask for a phone call from the boss, but the front desk had to ask twice before giving it to me. After contacting the proprietress and hearing what happened to me, she said she was very sorry and started to tell her how miserable she was. Because she had just given birth to a baby, she didn't supervise her good aunt to do good hygiene. She also emphasized that their home's hygiene has always been excellent. Does the health and service of a B&B hotel need to be managed by a pregnant woman? This makes me feel very outrageous and unacceptable. Isn't this a shirk of responsibility? I think the cleaning aunt heard it and couldn't accept it. And the boss lady’s ultimate goal is to ask me not to leave a negative review? ? ? I find it harder to accept. I called you to communicate, is it to prevent me from giving you a bad review? With such a big face? As for the proprietress' statement that the hygiene has always been very clean, I cannot accept it. This issue was clearly mentioned in the negative reviews in 2019. Didn't you know? The proprietress’s explanation for this was that she only transferred the store a few months ago. Leaving aside the truth and falsehood for the moment, let’s take a step back and say, if you take over a mess, you can just pull it out and put it away without having to repair it or rectify it. There are bugs on the wall and they are about to hatch. Can’t you see it? With so many people staying, didn’t you and the front desk check in even once? Can't you see the bad reviews in 2019? Don't you know that the toilet is rotten like this? The most sensitive thing about staying in a hotel is the hygiene issue. At this price and the hygiene is like this, it is better to just pull and pull it after the previous person has used it and let the next one use it. Even after writing a negative review, I couldn't accept it. There was no response from the front desk. The lady boss behind her always only "sincerely apologized". How can the customer sympathize with her about the difficulty of being in the service industry? ? ? I'm sorry that you encountered such a problem, and I'm also sorry, but please forgive me for being outrageous and speechless! Since the boss lady also said it, this is a valuable lesson, so please show this lesson to everyone. How to shirk responsibility and sincerely apologize? Show it to everyone. Apologize publicly and show everyone what your home is like. Major manufacturers have to publicly apologize in newspapers for non-compliance in market inspections. You are so disgusting and outrageous. Are you asking customers to protect you and show sympathy to you? I chose this store after comparing many aspects. I didn't even go to other stores that looked good and had good reviews before choosing this store. As a result, our living experience was really thrilling. Ugh, I've stayed in so many hotels, but this is the only one I've experienced. I can't accept it. The same amount of more than 100, the same Jianshui, the next night at the hotel next to Chaoyang Building, an extra five yuan, it was only a three-star hotel, that kind of hotel. The toilet seat *****s have been disinfected, the shampoo and conditioner *****s have disposable seals, the shower head is spotless with no water stains, and there is not a speck of dust on the sink. The receptionist was so considerate that the store owner may not even understand what I said. What do these things mean: ) If I hadn’t been so uncomfortable, disgusted, shocked and angry that night, I would have written a negative review immediately and overnight, with my real name and zero points! .