naera Hotel Xitang

Everything is taken care of! The frontline staff who provide customer service are great! The hotel facilities and rooms are very comfortable. Full of details. The breakfast ingredients are of high quality and very healthy. The hotel is large, and there are artworks everywhere in the public areas, which provides an excellent aesthetic experience. Although it was May Day, there was no sense of crowds. It was really cozy.

The only high-end hotel I come to again and again, everything here is comfortable. Everything is simple and elegant without exaggeration, and the staff will meet your various requirements in a gentle voice! The meals are all organic and the taste is really first-class. The roast duck must be ordered every time, which is really not available outside.

The overall decoration style of the hotel is very good, and the guest rooms are very clean. The service attitude of the guest rooms is particularly good, which is better than 95% of the hotels in China. There are many artworks in the hotel, which can be appreciated slowly. However, as a resort hotel, there are too few entertainment activities, and there is only Xitang Ancient Town nearby. The Liangshan Chinese Restaurant has a good taste, but the service is basically non-existent, and the most basic dietary taboos of the guests are not asked. As a restaurant in a luxury hotel, it is not up to standard. The service attitude of the restaurant is a bit different from that of the housekeeping depar**ent

Jiangsu, Zhejiang and Shanghai parent-child ceiling The whole interior is very good, and the surroundings are taken care of. The children love the farm, and the farm is beautifully designed. When I went to the farm, the aunt took the initiative to help me wipe the soles of my shoes, and the service was remembered in my heart.

The air conditioning in room 2218 where I stayed was very poor. The room temperature was always 24 degrees. My child was sweating and couldn't sleep. The guest service knew that there was a problem with the air conditioning equipment in the room, but they directly gave me a fan. They were very perfunctory and said at 9 pm that I could change rooms if I wanted, but I had children around me and I didn't have the energy to change rooms. I think the air conditioning at this price can't be used well, and it is completely unqualified. All kinds of reviews are overrated. The stay experience is not worth the price. I look forward to Xitang's innovative hotel products. When checking out, I learned that the last room was allocated to a specific channel. I don't know if it is related to my experience. Figure 1, temperature control is 24 degrees all day. Figure 2, the fan looks awkward and funny. Figure 3, I also consumed the bar and restaurant during my stay, which is overrated.

I sprained my ankle when I came here, and I didn't tell anyone. After dinner, I found Yunnan Baiyao, a foot bath bucket and a handwritten note in the room. I was very touched❤️

This time I took my dad to Xitang, so I paid special attention to the environment and service. I checked a lot on Ctrip and finally chose this one. The service is impeccable. From before check-in to departure, the hotel is very considerate for the elderly. The environment of the hotel is elegant and quiet. The breakfast is especially worth mentioning. Although there are not too many varieties, everything is delicious. The wontons and noodles are the best I have eaten so far. If I have the opportunity to go to Xitang again in the future, I will choose this hotel again. It is worth the money.

The hotel is large and has a great environment. The housekeeper Zhu Ting is so considerate. She is always responsive and quick to respond. She is reliable. It is very convenient to bring a baby. A baby bed and a crib are provided. The restaurant also provides baby meals. The hotel is also close to the farm. It is a great place to take a baby out. Other entertainment facilities are also very good. The spa is very comfortable. The Chinese restaurant tastes good. In short, I will come again next time.