Grand New Century Hotel Jiashan Jiaxing Guest Reviews
4.3/5
913 review
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Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.4
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All Reviews(913)
Positive reviews(848)
Reviews with photos/video(85)
Amenities were average(71)
Convenient parking(33)
Convenient for shopping(25)
Perfect for business trips(23)
Tasty food(20)
Stayed multiple times(14)
Friendly front desk staff(12)
Located downtown(6)
Negative reviews(65)
Guest User
2-bed Room
Stayed in May 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 24, 2024
Didn't use much of it's facilities as it is a business trip. The breakfast is good. The place is clean and quiet. Good for business traveler who just need a quiet place for lodging.
yudfamd
2-bed Room
Stayed in Oct 2022
Business travelers
13 review
4.2/5
Very Good
Posted on Nov 4, 2022
a bit old style hotel, but that is ok. Good varieties for breakfast, and strategic place for waimai your needs.
Across the Hangzhou Bay Bridge...
Also more than 800 rooms! The same afternoon tea (the first Kaiyuan double serving, only chrysanthemum and green tea and only two mini cakes, really mini), the second afternoon tea at a certain hotel in Cixi (self-service, coffee, drinks, snacks, desserts, Infinity...)
There is no difference without comparison.
To be fair, the service of Expo Kaiyuan is still very good, positive and enthusiastic, but the room is rather old-fashioned, and the facilities are also different. The floor where you stay is under renovation (the door card has a card reminder, which can be regarded as normal construction Time, understandable, but with children...). Opposite is the mall! It is convenient to eat, and there is a free umbrella service at the door.
Hope to upgrade the hardware system! I was really unsatisfied with this afternoon tea.
Original TextTranslated by Google
Response from Property: I am very glad that you can stay at the World Expo New Century Grand Hotel and give us serious comments. For your valuable comments and suggestions, we will work hard to improve. All the staff of the hotel sincerely look forward to your next visit and wish you all the best.
rosej
Special Queen Room
Stayed in Jul 2023
Business travelers
24 review
3.0/5
Posted on Jul 19, 2023
Nearby hotels recommended by customers!
Location/There are many restaurants in the surrounding shopping malls, so it should be a lively place.
The shower head is fixed, very inconvenient!
Wi-Fi requires a Chinese mobile phone number. It is difficult to connect and easy to disconnect.
It is quite inconvenient for Japanese colleagues who like to write emails late at night and early in the morning!
There is still a lot of room for improvement in other services and communication!
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Guest User
2-bed Room
Stayed in Jul 2023
Business travelers
3 review
1.0/5
Posted on Jul 28, 2023
The hotel was undergoing renovations, and they started smashing the walls and using electric drills at 7 a.m., which woke me up early in the morning! I complained to the front desk at around 7:10. I called back at 7:30 and asked if I could still hear the sound. I said that if you stop, you won’t hear the sound. At 7:40, the electric drill started again, and then the front desk said This is the construction of another unit, she can't control this matter... I'm really speechless. Since the decoration is being renovated, there is no business. Since the business is being renovated, please also renovate within the relevant national regulations. Even if you don't inform customers in advance, you won't do it. Restrain the construction unit, it is no different from fraud!
Then there is the second question. Around ten o'clock in the evening, I wanted to use my laptop to go online to do something. The WIFI was connected, but I couldn't get online. I called the front desk, and the front desk said that the masters were off work, and she didn't know what was going on. , okay, just this five-star management level...
Let’s talk about the final result of the complaint. We really couldn’t rest in the hotel, so we checked out at around 8 a.m.. At around 10 a.m., the hotel manager said he was very sorry and would give us a room next time as an apology. You should really express your apology. I accept the apology. Please keep the room to yourself. It is impossible to go there again.
Original TextTranslated by Google
Response from Property: We are very glad that you can stay at the Expo Kaiyuan Mingdu Hotel and give us a serious review. We will actively accept your suggestions and make corrections. All the hotel staff sincerely look forward to your next visit and wish all the best!