Muye Shanju (Jiuzhaigou Scenic Area Branch) Reviews

Response from Property: Hello, Xiaomu is a homestay that has been upgraded this year. Considering the structure of the surrounding tourist sources, we use a small space to make it beautiful. The toilet in the viewing room also has a room with a toilet. Most guests prefer squatting rooms, so we give You have a bathroom with squatting toilets. We are also very sorry for not asking your needs in time. We have also uploaded bathroom photos to the platform. I don’t know why the photos are not displayed comprehensively. We will update the photos in time to avoid the same problem from happening again. Thank you for your valuable comments. Xiaomu will continue to improve and improve the facilities and equipment of the homestay under your suggestions. Xiaomu also wishes you good luck 🍀

Response from Property: Meeting is fate. Xiaomu cherishes the encounter with every guest. Xiaomu is very happy to be recognized by you. Thank you for leaving your silent praise. Xiaomu will continue to improve the quality of service. I also hope you have a happy life and good luck along the way🍀

Response from Property: Meeting is fate. Xiaomu cherishes the encounter with every guest. Xiaomu is very happy to be recognized by you. Thank you for leaving your silent praise. Xiaomu will continue to improve the quality of service. I also hope you have a happy life and good luck all the way🍀 Tashi Dele!

Response from Property: Xiaomu is very happy to be recognized by you, and thank you for leaving a positive review. Xiaomu will continue to improve service quality, and I hope you have a happy life and good luck along the way🍀

Response from Property: Dear customer friends, hello, thank you for your stay and review. We have always paid attention to our guests' feelings during their stay, and at the same time actively improved our professionalism and service standards. First of all, our prices are very reasonable and user-friendly. The bedding is the same as that used in B&Bs worth thousands of dollars. You can try staying in our B&B on the first night, and choose a B&B in the same location and price range for the second night. , you know that Xiaomu is a conscientious seller, because the B&B is Xiaomu’s own B&B, and you don’t need to pay rent. Xiaomu’s original intention of building a B&B is to provide guests with a comfortable environment like home, and it is made with feelings, so the price is not very It’s expensive, but before we opened the B&B, all the equipment was on par with B&Bs costing thousands of dollars. As for the mattresses, we bought new beds. Each guest’s standards are different. Some guests said they liked it after sleeping on it, but that’s not the case. The spring mattress you mentioned was found to be due to an installation problem. Now it has been completely reinstalled and updated. Since Xiaomu is newly opened, we will find and solve the problem in time. Regarding the hygiene problem, we have reported it to the cleaning lady and dismissed it. We will also strengthen the training and inspection of new cleaning ladies. Finally, thank you for your evaluation of Xiaomu. Xiaomu will definitely do better and better.

Response from Property: Dear customer friends, hello, thank you for your stay and review. We have always paid attention to our guests' feelings during their stay, and at the same time actively improved our professionalism and service standards. First of all, our bedding is changed for each guest. They are sent to a regular washing company and have been sterilized. As for what you said is all wool, Xiaomu needs to correct it. When you came down and said there was something wrong with the bed sheets, Xiaomu saw that it was true. There are two hairs on the pillow of one bed. It should be left by the waiter who did not pay attention when cleaning. Then it was replaced according to your request. We are equipped with a disposable toilet seat for the toilet, which was also repainted according to your request. Again, you said you stayed for one night, but our April booking did not include one-night stay. Xiaomu also remembered to clean the room for you. If you are really not satisfied, we can check you out, but You didn't tell us about your unhappiness. Jiuzhaigou is a mountainous area. I don't know where you were bitten by an insect and it was Xiaomu's fault. You didn't tell Xiaomu when you checked out. At this price, Xiaomu also invested. Put all your energy into doing it well, Xiaomu is a conscientious seller, how can you blame Xiaomu for all the unpleasantness of the trip? Finally, we will continue to strengthen the supervision of the cleaning aunties and improve Xiaomu's service quality. Thank you for your review, I wish you a happy day😀Xiaomu will also do better despite negative reviews😁

Response from Property: Meeting is fate. Xiaomu cherishes the encounter with every guest. Xiaomu is very happy to be recognized by you. Thank you for leaving your silent review. Xiaomu's bathroom is equipped with bathing sandals. Xiaomu will continue to improve the service quality. I also hope you have a happy life and good luck along the way🍀

Response from Property: Xiaomu is very happy to be recognized by you, and thank you for leaving a positive review. Xiaomu will continue to improve service quality, and I hope you have a happy life and good luck along the way🍀

Response from Property: Thank you for your recognition. We regard service and details as our constant pursuit. Your support and recognition will definitely make us go further. We also look forward to your stay again and hope that all good things will happen unexpectedly.

Response from Property: Praise is not our end, but the driving force for continuous improvement. Thank you for your recognition and love. Since we did not live enough this time, Xiaomu also looks forward to providing you with a comfortable and quiet environment again. The increase in water volume in July will be even better. Thank you warmly for providing valuable opinions to other guests, and I will share them with other guests, and I hope you will always have good luck.

Response from Property: Thank you for your recognition of Xiaomu. Xiaomu will continue to work hard to improve service quality. I also wish you a happy life and good luck along the way🍀🍀