iamzouzou
October 11, 2024
Looking at the pictures on Ctrip and the recommended hotel for booking, I originally thought it had ******* characteristics and the rating was pretty high, so it should be a good stay experience. However, the whole experience of staying here is really hard to describe. The renovation has been taking a long time, but the sound of running water from the bathroom pipes keeps coming. What's going on? At night when people are quiet, the sound seems to be particularly loud, which affects falling asleep. Forget about all this forbearance, what's even weirder is that the hotel had a power outage near 12 o'clock in the evening. Wearing pajamas, I went downstairs to inquire about the situation. The front desk staff was communicating with the power company on the phone. The answer was that there was a problem with the ** line and the power company needed to repair it. It was unknown when it would be restored. Fortunately, the power supply was restored at around 5 o'clock in the morning, and the elders who were traveling with us were not greatly affected because they went to bed early! However, during the entire power outage incident, I did not hear a word of apology from the hotel staff from beginning to end. The service awareness was simply speechless. In addition, I need to add that there is a steep slope with an elevation angle of 45 degrees at the entrance of the hotel. If you are traveling by car with a low displacement and limited driving skills, please consider it carefully!
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