TAI Urban Resort

Absolutely amazing service. I had delayed flights and a long travel time. I had a concert the same day and just expected to be allowed to drop my bags and check in later. However the staff were so friendly, understood and allowed me to check in early, luckily my room was ready. It meant a lot to me, thank you! Best hotel I have stayed in a while, yummy breakfast and fabulous views.

The room was really big for two of us. I think it was meant to be for four people. They have free snacks and drinks and are refilled every day. The beds are comfy for us as in they are not too soft (we don’t like beds that are too soft that sinks in as our back will feel uncomfortable the next day).

Service: very professional, very friendly, also to kids Location: close to shopping district, but far from high-speed railway, still very convenient for us Cleanliness: mostly very clean, definitely important for us as we have kids, though we saw some dirt under the bed We were very comfortable staying here. Luxurious, clean, very good service. Room was big with a great view. Pool was nice too, though cold, but most of the pools in Taiwan are cold and not heated. Food in the buffet restaurant was very good too. Different options and also a Michelin mentioned braised pork dish. Service in the restaurant was super nice to us. Since we're coming very often/regularly to Taiwan, we'll definitely stay again.

This is the second time we stay in this hotel. Hotel room is clean, front desk staff is nice and helpful.

Comfortable to stay but when sleep time the bed is noisy with just a little movement. And There are many elevators to go through before you get to your room.

Amazing pool! Great service and yay for an air pump to blow up kids swimming rings quickly! The view from the pool at sunset is stunning. We loved the Japanese style room and it was so good for our family of 4. The kids loved the daily free snacks and drinks. Mum appreciated the Nespresso machine and the Dyson hairdryer! Great breakfast selection too.