Hotels near Macy's (Dadeland), Kendall

Everything and everyone were very accommodating. I don't have any complaints, definitely recommend this hotel. Breakfast could be a little better by changing the frozen omelets but they still offer different options.

Choice properties are kinda hit or miss. This one is a home run. Nicely located, reasonable high season rates, large rooms, competent front desk and good housekeeping. This is an older property but very well maintained. The franchisee knows how to run a hotel. About 15 minutes from Miami International Airport. There is a Publix supermarket and a vibrant shopping ***** with a couple of sit down restaurants right next store. Ample parking. I'm checking out now but thought I'd leave a review because I was impressed.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

I thought it was close to the Everglades Park, so I booked this hotel. I went to open the room and saw the waiter just sent the towel inside. I casually said a sentence to one more, because the three of us, a person like a black manager, and the waiter explained the number of towels after check-out. Can I eat a towel hungry?

The hotel is decent but there were ssues with the bar and restaurant. When we booked our reservation we read that breakfast is included or you can pay to have breakfast included. But it isn't. In fact, when we arrived at breakfast the buffet wasn't set up. There wasn't even any coffee. When we spoke with the server he said that this was due to COVID. However, if you read the reviews from other guest you will see that they had a buffet available during the pandemic. The staff members in the restaurant and at the bar were not friendly. I recommend that management improving the working conditions of their employees. Happy employees equals happy customers.

I was in Miami with my dog to fly him to Belize. We spent the first two nights at the Candlewood next to the airport which was a fine hotel. My dog’s Amerijet flight was delayed two days so I needed to extend and so I needed to find another dog friendly hotel—the Candlewood in Kendall was available and was $65 per night less expensive than the one next to the airport. Contrary to other review I read, this place was wonderful: clean, quiet and comfortable. The room was huge and everything worked great. No complaints. It is a 30 minute drive to the airport which I did not mind. I highly recommend this hotel!

We all love it!

To mention the least …outstanding service. Hopper messed up my reservation and I was disappointed how Hopper managed my reservation. Fortunately, I had Malcolm, the night front desk agent who allowed me to check in while my prepaid reservation was lost. The service that Mr. Hernandez provided was above and beyond. Hopper was not serious and did not resolved the issue on the next following day before checking out. (They promised to resolved the issue which it never happened that night). Thankfully, after Mr. Hernandez finished his shift, Mrs. Kiana took over and solved the issue. I want to really extend my gratitude towards Malcolm and Kiara because the warming welcoming and the professionalism was more than I was expecting. If you are traveling for business or pleasure, Aloft Doral should be your first option. I hope Marriott hotels continue such a great customer service training, showing great customer quality. Kudos to both of you. I felt like home all times and I never found anything irregular but Hopper service. Great service, great management.

I’ve stayed at this property numerous times over the last couple years and never had an issue until this stay. To start with I was charged a $40 fee on 2 separate credit cards for incidentals ($80 total). My first morning after arrival I discovered ants in my bathroom and kitchenette. I notified the front desk about the double charge on my card and about the ants in my room. They assured me the ants would be taken care of and that my one card would be credited back the $40 in 24 hours. (It’s been almost 72 hours now). Upon returning that night to my room I noticed there were still some ants. I assumed they had treated and that all would be fine by the morning. When I woke up Sunday morning I found ants all over my belongings in the bathroom on the counter and in the kitchenette all throughout the sink. I was departing that day so I packed my things, went downstairs, notified the young lady about the ants again and she didn’t seem overly concerned but acknowledged me as she did the day before. I got home a few states away and when unpacking my belongings low and behold I have ants in my stuff. (As a side note I don’t have any food items packed with my belongings.) I then began looking through my credit card statement and found another pending charge for $10 on top of the 2 separate $40 pending charges on my 2 separate cards. I contacted the hotel and they assured me again this would be removed within 24 hours. I also let the lady who I spoke with know that I was very displeased with the ants in my room and the fact that I brought ants home. Her response to me was “you should have reported it when you were here and we could have moved your room”. At this point I told her that I did report it twice and was told the room would be “sprayed”. The lady on the phone then said “oh I so sorry the girl who was working on Saturday is new and still training and maybe she did not know that we cannot spray the room when you are there because you could maybe have an allergy to the spray or something and that you should have been moved to another room.” She said she would have the manager contact me Monday morning. It is Monday afternoon as I write this review and the manager has yet to call me. I also messaged Marriott regarding the issue and they also have not gotten back to me. It’s a shame because this is a really nice property and I would stay again if they would have the decency to make it right for my last trip. I have attached some photos of the ants but these were taken after I cleaned off the counters so I could get ready to leave the room