Hotels near West Town Mall, Knoxville

Love love Love this place nice super clean and will be back!!!

Very nice hotel, clean, bright and convenient, right on campus. Parking is $ 20, which is a bit expensive. UTK is much more beautiful than when I was studying, I like it. Cumberland Avenue in front of the hotel is wider and cleaner than before.

Janice, formerly known as ”Strephanie the Old Fashioned Queen” provided service, attention, and delicious drinks to a degree that most hotel bartenders would dare to travel to. Janice had looks. Janice had sex appeal. Janice was punctual, most of the time. However Janice had skills that would put East Tennessee's best bartenders to shame. Her attention to detail was undeniable as seen in the large, delicious, smooth ice balls in my old fashioneds. I once saw a man walk up to Janice, hold his empty wine glass up to her, and say, ”more please.” Janice filled his glass promptly, way past where I would've filled it, and accepted a $56 tip. Great work, Janice, for an average Pinot Grigio. That guy was a total tool, though. Janice was ”Bright as a Button” and her smile radiates throughout the bar...and my dreams. I'll miss you, Janice. Until next time, 8:55 will always be a memorable time in my heart. You know why. Ring my bell, Steph, ring it.

My wife and I arrived at the Marriott Downtown Knoxville without a reservation and as luck would have it, Mason was working at the front desk and found a beautiful room for us on the top floor. Thank you, Mason! You made us feel very welcome and are why we love returning to the Marriott Downtown Knoxville.

It was great! Kyle, Josiah, and Sam were my valets and they were incredible! Very great experience, room was comfortable and restaurant was great. Will definitely stay here again - bed was great, gym was great, pool was great, valet was great.

Probably the nicest of the Embassy suite locations I have visited! Right in the heart of Downtown Knoxville's Theatre District. You are walking distance to entertainment, shopping, restaurants - one block down from Market Square where live concerts are held and a less than 10 minute drive to University of Tennessee campus. And that's just the location! The amenities are remarkable and the hotel itself seems brand new with very upscale modern feel to it. Their cocktail reception is on the second floor with an outdoor setting option as well as an amazing rooftop bar (separate from the hotel-so guests cannot charge to room) that spilled into the hotel's swanky rooftop pool and lounge area. I enjoyed a full moon and a couple of glasses up there. There was an expanded market with an array of toiletries, snacks, microwavable foods, a wide variety non-alcoholic and alcoholic beverages as well as an entire gift/souvenir section for UTK fans! There is also a local market across the street for anything more that you might think of. The room was a generous space with the usual closed door bedroom. The decor was minimalist sleek, the bed was extremely comfortable and everything was clean. I really appreciated the motion sensor night light in the bathroom. Breakfast was well staffed and always replenishing the food and coffee, extensive with the usual omelet station and a very nice dining area overlooking the grand main lobby. I will say the fitness center, although a nice facility with brand new equipment and provided just a little more than your usual few treadmills and a rack of free weights, it is strangely located right at the entrance of the hotel with glass windows all around for anyone to see walking by the hotel or into the hotel. So I did not use it. Also, I understand why there is only valet for this hotel as parking is a challenge downtown. It would be nice to inform guests that they have the option to park in the public garage where the 3rd level walk way leads directly to the hotel. We were only informed of this once we had already checked in and our car was with valet. All in all, we would definitely recommend to anyone visiting Knoxville - it really felt like a Conrad hotel but at Embassy Suite prices!

It's very convenient to walk to *** Street. There's also a bus stop nearby, so I used it.