Krabi Sai Thai Hotels

This is our 4th trip to Krabi and subsequently the 4th hotel that we have stayed at. Villa cha cha in a nutshell is everything you want in a resort for a family trip. We booked the beachfront suite and it was nice, spacious and comfortable! The service is overall good but, and this is a minor issue, the food takes time to be served in the restaurant, which basically means you can enjoy more cocktails in the happy hour :) It is a 15 mins drive away from Ao Nang beach but they have a free shuttle service every half hour. Another thing they can improve upon is having another masseuse at their spa. There is only one masseuse and sometimes the wait period is too long!

Hard to know where to start… bitterly disappointed is the phrase I’d use. Everything from start to finish wasn’t great. Most of the issues centred around poor quality of service with what seems to be badly trained staff. The rooms are designed nicely but cleaned poorly, multiple occasions where surfaces were not wiped and products not replenished. The service at the bar and restaurant was bad with food coming out at different times, forgetting orders or it taking 40+ mins. The shuttle times are limited so that if you want to go out to the town for dinner or lunch you need to pay for a taxi, which are also over priced compared to other areas of Thailand. Items were placed on our bill that were included in our stay, after asking confirming several times that these items wouldn’t be an added extra. We booked a snorkelling tour with the hotel which was very poor. Due to multiple reasons we felt unsafe and asked the hotel to tell the boat driver to take us home. She then proceeded to tell him to ignore us and sail further out to sea in the hood we’d change our mind. It took us 6 times of asking to be finally taken back. When we made a formal complaint at the hotel we weren’t given an apology or refund, not even a bottle of gesture of good will… nothing. We were asked to pay nearly £200 per person for the NY event, on top of our stay, which I felt was outrageously overpriced. There is a real sense of over charging guests and not providing service or products that warrant the high fees. Overall very unhappy with our stay. The staff need some thorough training and a duty of care for the guests needs to be given priority. It’s important to note that the hotel wasn’t even half full yet the team seemed overwhelmed and unprepared.

Stayed here for 1 night before heading off to koh samui. The reception staff were really nice and friendly. My room was spacious and a big bed with a decent firm mattress, I honestly had a great sleep and was comfortable. The whole hotel was spotlessly clean, my room had air con, tv, mini fridge and my own bathroom. The only thing I would have liked was a safe but that wasnt an issue for 1 night. The location is fine, short easy stroll into town with the night market and boat trips. Thank you James Scott

Overall the hotel is next to awful. Location is hidious, there's really nothing nearby (e.g. restaurants), and the hotel has virtually no services except some snacks and free instant coffee in the morning. Our room smelled like sewer, and I had to get one of the bed sheets changed as it was dirty. Otherwise the room was OKish, just a bit worn. The pool is otherwise nice, but the water was not clear, so apparently the use of chemicals is not done as it should. The ”pool” or ”garden” views are just rubbish, you can see a glimpse from the windows. And don't buy that free airport shuttle promise. There is a free ride 3 times a day (6am, 1pm, 8pm), otherwise it costs 300 bahts assuming their driver is available. In our case he was not - we needed to leave around 9:30 am, and he was booked from 9:30 to 10:30 for other rides, and was not yet at the hotel by 9 for an earlier departure (*** - only 1 driver and no service at 9???). There was no help in getting other taxis (that are not flying around in the area), except ”you can book it from internet”. We'll we did for double the price. Would not recommend unless absolutely in need to have a room for 1 night before taking off.

Great hotel with very nice staff. The rooms are nicely furnished and clean. One even has a balcony. The location could be better, be sure to be mobile to get to most places. But the price-performance ratio is absolutely right.

I did not stay at this location as there was an urgent need to go to the airport and I was recovering from a bad flu. Trip.com did not allow me to cancel despite my urgent needs. However from looking through google maps, the hotel does not seemed to have anything much around the area. I am not able to best review this as I did not stay there

With a stay at this villa in Krabi, you'll be on the beach, within a 15-minute drive of Ao Nang Beach and Ao Nam Mao. This upscale villa is 3.5 mi (5.7 km) from West Railay Beach and 5.4 mi (8.7 km) from Nopparat Thara Beach.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this villa include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Getting to nearby attractions is a breeze with the area shuttle (surcharge).At this villa, enjoy a satisfying meal at the restaurant. English breakfasts are available daily from 7 AM to noon for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself comfortable in this air-conditioned villa, which features a private pool and an LCD TV. There's a private furnished patio. A kitchen is outfitted with a full-sized refrigerator/freezer, an oven, and a stovetop. A 40-inch flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected.

Very good. As soon as you arrive, a lot of food and drinks have been prepared. You must also experience the breakfast service. Breakfast will be cooked downstairs and there will be a barbecue in the villa. The butler will also help you book various sea tours before going out. Booking a car with a butler is much cheaper than outside! The environment is very good. I went with my friends and the overall experience was great! Recommended! ! !

The location is a bit off, but it is very quiet. The hotel can also be easily rented by car. It is suitable for a quiet holiday. The villa has all the facilities and the swimming pool is directly opposite the sea.

When you stay at this villa in Krabi, you'll be on the beach, within a 15-minute drive of Ao Nang Beach and Ao Nam Mao. This upscale villa is 3.8 mi (6.1 km) from West Railay Beach and 5.6 mi (9 km) from Nopparat Thara Beach.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Take advantage of the villa's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself comfortable in this air-conditioned villa, which features a private pool and a flat-screen TV. There's a private patio. A kitchen is outfitted with a full-sized refrigerator/freezer, an oven, and a stovetop. Satellite programming and a DVD player are provided for your entertainment, while complimentary wireless internet access keeps you connected.