dfasula
September 27, 2023
Needed a room just for a short overnight stay, as experienced some back injury and was forced to abandon sailing excursion. During checked in, asked for a room with easy access and a shower, not a bath, due to mobility issues which were pretty visible. Received a room where around 40 steps were needed to be taken to get there (separate building, no other option to get there) and... bath of course! Another surprise came when wanted to use the bathroom - there were no towels there! So wanted to call reception and ask for one. Though there was a phone in the room, there was not any info book nor a dedicated button on the phone to reach reception. Trying to be smart, found a phone in the internet, which turned out to be a one for their central reservation system (there are more than one hotel in the group). As it was pretty late, there was not any service, however, according to the message, you could dial to reach a specific hotel reception. The only problem was once you tried, you were immediately disconnected... Don't repeat my mistake and make some other choice