City Central Hotel

City Central Hotel Reviews

City Central Hotel

80 & 82, Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, MalaysiaView Hotel Details
City Central Hotel
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City Central Hotel Guest Reviews

4.2/5
Very Good
204 review
Verified reviews
Location4.4
Amenities3.9
Service4.4
Cleanliness4.2
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All Reviews(204)
Positive reviews(199)
Reviews with photos/video(94)
Friendly host(32)
Awesome stay(30)
Clean and tidy(28)
Easy to get around(16)
Small room size(9)
Convenient for shopping(8)
Great value for money(6)
Negative reviews(5)
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Friends
1 review
4.7/5
Amazing
Posted on Mar 28, 2024
Second time staying there, excellent location coz near to KL Central. No hair dryer in the room but can request from reception. Can refill water at water dispenser located at 1st floor. Wifi is strong too.
Response from Property: Dear Valuable GuestThank you for choosing to stay with us! We're delighted to hear that you enjoyed your time here. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out.Warm regards,City Central Hotel
Rdarlinda
Deluxe Queen Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The hotel is very comfortable in terms of location, service, facilities and also cleanliness. One of the things I like the most is that there is a faucet for ablution in the hotel bathroom.
Response from Property: Dear Valuable GuestThank you for choosing to stay with us! We're delighted to hear that you enjoyed your time here. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out.Warm regards,City Central Hotel
Nor Shahirah
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Room is a bit small n cramp but still ok for solo traveller or 2 pax inside. For short stay. Staff very friendly. Will consider to stay again if travel solo. Breakfast at mamak ABC restaurant just along the hotel
Response from Property: Dear valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also we are looking forward to having you again as a guest in our hotel.Take Care Best RegardsCity Central Hotel.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Solo travelers
2 review
3.2/5
Posted on Dec 18, 2023
A small room which which was difficult to move around without knocking something. Comfortable mattress but duvet cover was dirty and stained.marble floor look enchanting but when wet it’s slippery. Risk of falling. I didn’t like the small bathroom with no partition between shower & toilet , so during shower the whole bathroom is wet
Response from Property: Dear Valued Guest,Thank you very much for the review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. we hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure for our entire team to welcome you again to our improved hotel.Take careBest RegardsCity Central Hotel.
Tri_M
Deluxe Queen Room
Stayed in Nov 2023
Friends
15 review
5.0/5
Outstanding
Posted on Dec 8, 2023
************* I found this hotel for my short trip to Kuala Lumpur. Location is perfect for me: just across a big mall and KL Sentral Station where you can take any kind of public transport, including bus and train to airport; and there is a laundry bar nearby. I got a spacious room. Complete amenities, with electric kettle and everyday water and tea-coffee. Nice and friendly staff, with whom I can always exchange salam. Breakfast is provided in a nearby eatery, which I like very much for its friendly and fast service.
Response from Property: Dear Valuable Guest,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experienceWe put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Best regards,City Central Hotel.
Guest User
Deluxe Queen Room
Stayed in May 2024
Solo travelers
1 review
3.7/5
Posted on May 5, 2024
They provided me a cheaper room without window, not a city view room. They should refund me the different.
Quynh Tong
Deluxe Family Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on May 5, 2024
It took forever for the receptionists to process and give us the room keys when we arrived. Rooms are not big as expected but ok. Thin walls easy to hear noises from outside. Location is excellent, just 5 mins walking to KL Sentral.
Alex Chai 32
Deluxe Queen Room
Stayed in Dec 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The staff extremely friendly. The room was very clean . Recommended.
Response from Property: Dear Valuable Guest,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experienceWe put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Best regards,City Central Hotel
Tan
Deluxe Triple Room
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 4, 2024
I enjoyed my stay here. The room is clean and comfortable. The service is good. I enjoyed my stay here.I will surely come again.
April
Deluxe Family Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
This is our first time in this hotel and I am impress. Will recommend this hotel to my friends.
Response from Property: Dear valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also we are looking forward to having you again as a guest in our hotel.Take Care Best RegardsCity Central Hotel.
Mas Marcus
Deluxe Queen Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Staff is good attitude,room is nice,hotel near to mall, Clean room, airconditioning is good. ..
Response from Property: Dear valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also we are looking forward to having you again as a guest in our hotel.Take Care Best RegardsCity Central Hotel.
Bin Abdurrahman
Deluxe Queen Room
Stayed in Jun 2023
Family
4 review
4.7/5
Amazing
Posted on Jun 6, 2023
I like this hotel. I always stay here when we go to Kuala Lumpur. My baggage always many. Bellboy can help bring baggage to bus station. Thank you. We are happy stay here.
Response from Property: Dear valuable Guest,Thank you for your review and for choosing our hotel. We are so happy that you enjoyed your stay in our Hotel,Also we are looking forward to having you again as a guest in our hotel.Take Care Best RegardsCity Central Hotel.
Anonymous User
Deluxe Queen Room
Stayed in Nov 2023
Other
1 review
4.5/5
Great
Posted on Nov 23, 2023
Its a small hotel/inn which is located right opposite Nu Sentral. 1-2 min walking distance from KL sentral Monorail Station. Got a very early check in at 11am, the receptionist is very friendly and helpful. Even-though its a small hotel/inn, but their services given is outstanding. If you are not a picky traveller, this will be one of the best choice. We booked a room with a queen size bed for 2 nights, the room is clean and with basic amenities and little fridge provided. But one thing is that we requested a window room but there is a window looking glass wall which is eventually not a window, can view outside and sunlight barely shines in. Other than that, all are good! There is one accident happen, i assume there is a miscommunication between the staff, they accidentally open our room door at 7am without knocking or calling, which shocked us. Luckily with the door lock hooked. The staff apologized genuinely until we ask him to leave. Other than that, overall our staying experience with this hotel is good!
Response from Property: Dear Valuable Guest,Thanks for leaving us such a wonderful review.We are thrilled that you loved your experienceWe put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.So thanks for your kind words and we look forward to seeing you again.Best regards,City Central Hotel.
Anonymous User
Deluxe Triple Room
Stayed in Apr 2024
Family
1 review
4.0/5
Very Good
Posted on May 8, 2024
Great location, walking distance to KL Sentral station
Zawani
Deluxe Queen Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 19, 2023
Near to mrt station, cimb bank and mall. Easy to find a delicious food. Also good service and friendly reception. Tq. πŸ‘
Response from Property: Dear Valuable Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best Regards, City Central Hotel..