Hotel Imperial Reviews

Hotel is in great location in front of Jalan Alor (eat street). Pavilion shopping centre is a short walk. Room was large and comfortable. Economic price.

The hotel is a crap. I lost my card I cannot give a deposit as I don’t have cash and my atm with me the only option is to pay through TNG or bank transfer however don’t have the option instead pushing me away and not allowing me to check in. So what happen is I never used the room but they did not allowing me to get the refund Imperial hotel is a hell.

It was ok ,but construction was a pain

Excellent location to chill out with superb food for food hunters. Hotel was a bit outdated but the washroom has been updated. A week ago, we've checked in at the hotel for 2 nights and was given a room no. 411. Located straight... right in front of the entrance door. 1st night was ok, I was alone when I heard a soft knocking coming from the open closet (2x) and I just assumed that the knocking was from the other guests' door. On the 2nd night after I had my dinner I went back to the room and was alone that time when the reading lamp (left side of the bed) suddenly went off. Without much of a thought I went to switch it on, in less than a minute the light went off again (goosebumps now) so I switch it on but again the light went off. I rushed out!

Fast services but few staffs are not friendly especially at the receptionist counter. Lack of smile and no warm wishes for staying here. Room service cleaner and bellboy excellent and friendly.

Good service and good facilities. Best location in Bukit bintang and easy to find halal food

good location I recommended for budget

Downstairs from the hotel is Alor Street with a bunch of snack bars. It gets more lively as the night goes on. It’s a short walk to the pavilion... I’m really satisfied with the location...

Not suitable for Chinese people, if you want to abuse yourself, please stay in this hotel. This is the worst hotel I have ever stayed in. none of them! Simply dirty! No sound insulation, a rancid smell, great noise. God bless you! If possible, if there are zero stars, I will definitely give zero stars.

The location is super convenient!

They just renovated their rooms. I dont know about other rooms but 6th floor hallway is bright n th room is big n nice. It's very clean n they clean it up everday w fresh towels daily. I stayed there for 3 nights. Across alor market n closed to several malls including MRT if u dont want to walk around. I went to lalaport n mytown using mrt. Cheaper thn grab. Best nights so far at KL

Staffs are super rude and bad attitude hotel are under renovations very noisy couldn’t sleep at all

it's located on the centre which very convenient and the staff also very helpful and friendly

very convenient hotel, everything is nearby..