Park Hyatt Niseko Hanazono Reviews

Good👍

As expected, Park Hyatt's service was top notch. The staff were really friendly, and the view from the room was so beautiful. The bed and blanket were perfectly clean and comfortable. They even gave us an anniversary cake and champagne, making it a perfect trip. I would definitely like to visit again. The check-out time is until 12pm, so you can leisurely enjoy swimming and hot springs without rushing in the morning. I will visit again with my family. Thank you to the Hyatt staff.

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

The room is much larger than expected, the restaurant tastes very good, and the ski slopes are very suitable for novice skiers 👍

The room is indeed big enough and it is also one of the better decorated hotels in Niseko. But there are not many ski trails and not many night trails. It is recommended to go to hirafu. For dining, I made a reservation in advance. It was said to be fully booked, but there were always a lot of vacancies every time I went. do not know why. Except for the French restaurant, the others feel not worth the price. Especially sushi and barbecue feel very ordinary. In addition, an additional 2% city tax was charged when checking out, but it was clearly included in my room rate. I told the front desk but still insisted on charging. I paid because I was in a hurry to check out. I called and complained after returning home before it was returned to me. It is estimated that many people have been deceived by overcharging by hotels or Ctrip. Although I was later refunded. If you didn't insist on complaining, you may have been overcharged in vain.

歺飲非常好

A very pleasant hotel experience. The hotel is full of design and has beautiful scenery. It is easy to slide in and out.

The environment is good, but it's a bit far.

Invincible snow scenery, amazing

Luxury Comfort Hotel

The new hotel is close to the Dawa Department Store ... It is also very close to leave JR Station …………………………………………………………………………

The room is pretty good and skiing is very convenient Facilities: Basically, most restaurants are located near the apartment. It will be more convenient to live in the apartment. It’s time to take a walk over to the hotel! The snow is very heavy, and there is also a LV co-branding, so you can take photos.

Hotel is new and breakfast has many choices. It's best hotel in Niseko. Value for money which you pay.

很高級的酒店