Guest User
August 20, 2023
I stayed here a long time ago, but it's been a while since I've stayed here. This is the highest class hotel in Nagashima Onsen, so the service is excellent from the moment you arrive, but as you spend time in the hotel, something feels a bit strange. It's hard to describe, but it's like the service of the Showa era in the Reiwa era. Also, since it was summer vacation, there were many families with children, so it didn't feel like a luxury hotel at all. In fact, as I said before, they were very considerate, with free entry to Yuami no Sato and Nabana no Sato, free newspapers (evening papers!), and umeboshi and tea brought to the room in the morning. Dinner was just so-so, but breakfast was amazing. There was only a bar, but they didn't stock any rare alcohol. My impression might change if I visit in a different season. Lastly, my wife left her clothes at the hotel, but when I contacted them, they sent them to me right away for free. The actual service is indeed great.
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