Epifanio
March 15, 2024
I’ve stayed here before because it’s a nice place to stay, especially for business trips.
This time I showed up for my 2nd night and there was no fresh towels, sheets, etc.. The room wasn’t cleaned by the staff. I went to the front desk and was told “You were supposed to tell us to clean it” lol,( like I said not the first time staying here)
I asked for another room because they wouldn’t clean it and was told it was not doable because the boss wasn’t on site. I had to check out a night earlier and drive back home, of course no refund because i “didn’t pay for the insurance fee”, I just expected the hotel staff to perform their job. Very disappointing and unprofessional.