Kaya Kyoto Nijo Castle, BW Signature Collection Reviews

The hotel is clean and relaxing. Location is a bit far from station, which require 10mins walk.

I have a really pleasant stay here, as the room is large, amenities are abundant, staffs are nice, and the location is pretty near from bus stations (primary transportation in Kyoto)

A nice and cozy place to stay, rooms are clean and front desk personnels are very nice and helpful.

Quaint and pretty little hotel with Japanese hospitality. I love that it is modern, classy, and smells so lovely. If you are the minimalist type (think Aesop), you are likely to love this hotel. Location is not great as there is nothing much in the surrounding and not near to any train stn. But we love the Lawson nearby, and there is a supermarket across the road from where we take the bus which has all kinds of sashimi takeaways. There is a high-rated Kikyo Jap restaurant just opposite which we did not get to try (it was closed on the evening we could make it). Our room has a bathtub which we used it to soak our tired feet every nite.

A very nice place to stay. Walk distance to Nijojo Castle. A little bit away from subway station.

Receptionists and manager are not even trying to help the guests. We are traveling with baby and luggage and as usual we asked to call taxi. Receptionist gave us paper where was written that because of COVID they don’t want to help us with taxi and manager recommended us to go on the street and get a taxi by ourselves there . Although all COVID-related requirements discontinued from April, 6 month ago! Then we asked for glass of water when while we were waiting for taxi to arrive (all hotels in Japan that we’ve visited had water and some tea for guest) and again they said they don’t have any water in the hotel and recommended us to go somewhere outside and to find a vending machine. Honestly the worst service we’ve seen in a month of travel.

Firstly I appreciate so much for the team of Kaya Kyoto. This accommodation has been over my expectation! I can't find any flaws for this 4 nights' stay. （1）The room service was quite perfect as they clean the room the same as the check-out room for the customer with consecutive stays, even they change sheets everyday! （2）The facilities in room were all good and can be well manipulated. （3）And the surroundings of Kaya Kyoto is also very much convenient-a big mart called Izumiya, several nice restaurants deserved to experience. （4）Most importantly, the hotel is very quiet as it doesn't locate near main street so you won't hear any traffic noise. All in all, I would like to choose Kaya Kyoto again for the next time trip. Thanks again to the team of Kaya Kyoto!

good!

The location is in a residential area and the transportation is not very convenient. 8 minutes walk from Earth Station. The hotel environment is warm, new and fashionable! It has a Japanese feel. Breakfast is average

Better than expected. If I come to Kyoto again, I will choose to stay in this hotel again. It is very close to Nijo Castle and Kyoto Imperial Palace.

It’s close to Nijo Castle and the hotel is new. It was nice because it was clean ^^

The hotel is very clean and the environment is good. The Japanese traditional bathroom is divided into shower and bathtub. It takes 5-8 minutes to get to the bus station and 10-12 minutes to the subway station. However, there are also many restaurants and coffee shops nearby.

The location of the hotel is okay, there is Zhiyuan business district within three kilometers. There are also sushi restaurants and yakiniku restaurants nearby. The room is not very big, but it is enough. The bath water is very nice, Japanese tatami mats, no decoration smell, and complete facilities. Breakfast is Western style, there is no boiled noodles, steamed buns, porridge or the like. I'm not used to it, so I went out to eat somewhere else nearby.

Overall, everything was good, but cleanliness was a bit... The reception service was good, but the cleaning service was not that good.