Dhawa Yura Kyoto - Banyan Group

Dhawa Yura Kyoto - Banyan Group Reviews

Dhawa Yura Kyoto - Banyan Group

Japan, 〒605-0009 Kyoto, Ohashicho, 84 Ohashi Higashiiru, Kyoto, JapanView Hotel Details
Dhawa Yura Kyoto - Banyan Group
Dhawa Yura Kyoto - Banyan GroupDhawa Yura Kyoto - Banyan GroupDhawa Yura Kyoto - Banyan Group
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Dhawa Yura Kyoto - Banyan Group Guest Reviews

4.6/5
Great
346 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(346)
Positive reviews(338)
Reviews with photos/video(124)
Easy to get around(71)
Convenient location(59)
Close to metro(40)
Well designed(30)
Small room size(28)
Tasty food(20)
Tasty coffee(7)
Perfect for kids(6)
Negative reviews(8)
Guest User
Premier Twin
Stayed in 2023 年 7 月
Family
1 review
4.5/5
Great
Posted on 2023 年 7 月 8 日
I booked a premier twin with city view guest room in this Banyee Tree Group Hotel at Kyoto Sanjo district. The hotel location is very good and just slightly off Kyoto City shopping centres within a 5-10 mins walking distance, which is good for my family since we can do some walking exercise and looking for good japanese food everyday when we are going out without wasting time to find transportation and yet there is a sub-way train Sanjo station just right next to the hotel for linking up to other scene spots and even to Osaka and other places as you wish. The quality of hospitality service is good and some staff are hands-on and can communicate via english. The room interior is warm and comfort to my family and I like its comfy bed and sufficient hot-water rain-shower and both my family and myself had a good sleep there. The Wi-Fi speed is acceptable and the room cleaning service is also above average.
6/7
Response from Property: Warm greetings from Dhawa Yura Kyoto, and thank you very much for taking your time for your survey about your stay in Dhawa Yura Kyoto.All of feedback from our guests are very valuable, and your survey result at your recent stay will be shared with our management team and each department.Should you have any chances again to visit Kyoto, we all hope to welcome you back again.Thank youWith best regards,Dhawa Yura Kyoto/Guest Service Team
MRJHKG
Classic Double Room-No View
Stayed in 2024 年 1 月
Business travelers
4 review
4.7/5
Amazing
Posted on 2024 年 1 月 22 日
Nice and fancy hotel , good service. Location fantastic, easy access to mail attraction point
Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience at our hotel. Pleased to hear that you found our service commendable and location convenient to all the local attractions. Going forward, we strive to ensure that all our guests experiences are as enjoyable as yours. Your feedback is instrumental in helping us achieve this. It is our hope that you will give us the opportunity to serve you once again. We look forward to welcoming you back.Best Regards,Dhawa Yura Kyoto
Guest User
Deluxe Corner King
Stayed in 2023 年 6 月
Couples
7 review
5.0/5
Outstanding
Posted on 2023 年 6 月 25 日
Excellent hotel! Excellent breakfast! Very clean room and acceptable size for Japan. Outstanding friendliness from checkin and breakfast service. Just Bar could be better and maybe some table decorations. Would definitely return! Deluxe corner king room
Response from Property: Thank you very much for staying with us at Dhawa Yura Kyoto and taking the time to share your thoughts on your stay with us. We are very glad that you gave us great score for your stay experience in our hotel. Should you have any chances to come back to Kyoto again, we all hope that we are able to welcome you back here, at Dhawa Yura Kyoto. With best regards,
Sunnies
Classic Double Room-No View
Stayed in 2023 年 6 月
Couples
4 review
4.5/5
Great
Posted on 2023 年 6 月 19 日
Location was good, less than 5 min walk to the metro station. The hotel lobby was artfully decorated, and the room was a mix of modernity and ancient vibes. Had a good night's rest due to the quality of the mattress.
Response from Property: Thank you very much for choosing our hotel for your recent stay and taking your time to give your thoughts for your stay. We are very glad that you gave us great score for your stay experience in our hotel. Also you kindly mentioned on your review, our location is very convenient and easy to access central Kyoto area such as Gion and Shijo as well as Osaka and Nara for short trip. We all look forward to welcoming you back again.Best Regards,
Tony6677
Superior Twin Room
Stayed in 2023 年 12 月
Friends
186 review
5.0/5
Outstanding
Posted on 2023 年 12 月 17 日
The hotel is so beautiful and the hotel room is so clean breakfast is so rich
Response from Property: Dear Tony6677,Thank you so much for your positive review. It's a delight to know that our property's beauty and the cleanliness of our rooms lived up to your expectations. We have put considerable effort into ensuring our facilities are well-maintained and inviting. Likewise, we pride ourselves on the variety and richness of our breakfast offerings, so your positive feedback on this aspect is greatly appreciated. We're always striving to exceed our guests' expectations and it's always rewarding to hear when we've succeeded. We truly appreciate your kind words and look forward to welcoming you back on your next visit.Best Regards,Dhawa Yura Kyoto
Guest User
Premier King
Stayed in 2023 年 12 月
Friends
9 review
4.5/5
Great
Posted on 2024 年 1 月 2 日
It’s well managed hotel. I wish they had bathtubs and served pancakes.
Response from Property: Dear Guest User,Thank you for sharing your positive comments about our well-managed hotel. We are glad to hear that overall, you had an enjoyable stay with us. We appreciate your suggestion about adding bathtubs and serving pancakes. We are always looking for ways to enhance the guest experience and your feedback is certainly helpful in that respect. Please know that we will take it into consideration as we continually evaluate updates to our facilities and menu offerings. We hope that these minor matters will not deter you from choosing us in the future, and that you will give us another opportunity to serve you with the ultimate guest experience that we continually strive for. We are confident that on your next visit, you will find further improvements that will exceed your expectations.Best Regards,Dhawa Yura Kyoto
Xinyuan
Classic Double Room-No View
Stayed in 2023 年 2 月
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2023 年 2 月 14 日
Generally would like to rate 98/100 to this hotel! 👍🏻Location: Just right beside the subway station! Very convenient to travelers who are not familiar with Kyoto, especially after a tiring trip I just want to get to hotel as soon as possible without any hassles if possible. And the plus point is even this hotel is facing street but it’s quiet and no noise, besides that, along the street go straight down, got a lot of food and shops on shijo high street! 👍🏻Service: Service staff are friendly and professional! They are always keen to listen to your requests and answer your inquiries and follow your instructions accordingly! Surprisingly, they even went extra mile to make their customers more comfortable, I can feel they are taking their pride in their jobs which touches me. 👍🏻Cleanliness and Amenities also on point! The hotel is very new btw. The only 2 advices I would like to mention: 1. For my room type, there is difficulty to fit in big luggage, let alone for 2 persons so in that case please book bigger room. 2. Breakfast choice is quite limited, so if you had high expectation of hotel’ breakfast you might won’t be surprised. I still strongly recommend this hotel to people and will definitely visit it again as I really had a pleasant stay there.
Response from Property: Thank you very much for choosing our hotel for your recent stay and taking your time on giving your thoughts for your stay. As you kindly mentioned in your review, our location is very convenient and easy to access central Kyoto area as well as Osaka and Nara for short trip. We are also glad to know that our associates assisted you well during your stay. Please allow me to share your comments with the associates. We all look forward to welcoming you back again. Best Regards.Dhawa Yura Kyoto
ChowRaymond
Classic Double Room-No View
Stayed in 2023 年 10 月
Couples
21 review
4.0/5
Very Good
Posted on 2023 年 12 月 14 日
Room small. Very clean hotel. Friendly staff. Morning breakfast are very nice
Response from Property: Dear ChowRaymond,Thank you for sharing your feedback. We appreciate your comments on our hygiene standards and friendly staff members, as well as your enjoyment of our breakfast offerings. We're glad to know you had a positive overall experience.Regarding your comment about the room size, we understand that everyone has different preferences and we strive to accommodate those as much as possible. We do have a variety of room sizes to choose from and would be more than happy to help you find a room that better suits your needs on your next visit.We're committed to continuous improvement and your feedback is invaluable in this regard. Your experience will be shared with our team, which will certainly help us in our ongoing efforts to enhance guest satisfaction.We hope to have another opportunity to serve you better in the future and create an even more enjoyable stay for you.Best Regards,Dhawa Yura Kyoto
So hin hong
Superior Twin Room
Stayed in 2023 年 11 月
Couples
9 review
5.0/5
Outstanding
Posted on 2023 年 11 月 15 日
Very new and nice decoration. Prime location modern boutique hotel
Response from Property: Dear So hin hong,Thrilled to learn of your positive experience at our modern boutique hotel. It's especially rewarding to read your appreciation for our fresh, stylish decor and our prime location. We truly strive to create an environment that combines the charm of modern elegance with the convenience of being situated in an accessible locale. Your supportive words serve as a great motivation for our team. We cannot wait to welcome you back for another memorable stay.Best Regards,Dhawa Yura Kyoto
Anonymous please
Classic Double Room-No View
Stayed in 2023 年 6 月
Business travelers
1 review
4.7/5
Amazing
Posted on 2023 年 7 月 1 日
Great location. Nice room. Very clean and everything was easy to use. The room was a bit too dark. Wish I had a window from that sources natural light and I could check on the outside weather each morning.
Response from Property: Thank you very much for choosing us as your accommodation of your recent visit to Kyoto. We are very happy to read that you had a pleasant stay with us and like our location. I hope you enjoyed visiting around in our neighborhood such as Gion, Pontocho and Nishiki Food Market. Thank you again for your review, we sincerely look forward to welcoming you back soon.Best Regards,
Mauyuen
Superior King Room
Stayed in 2023 年 6 月
Couples
36 review
5.0/5
Outstanding
Posted on 2023 年 8 月 12 日
The hotel is in a good location that we can borrow bike from the hotel. It spice up my trip.
Response from Property: Thank you very much for choosing us as your accommodation of your recent visit to Kyoto. We are very happy to read that you had a pleasant stay with us and like our location. I hope you enjoyed visiting around in our neighborhood such as Gion, Pontocho and Nishiki Food Market. Thank you again for your fantastic review, we sincerely look forward to welcoming you back soon! Best Regards,
CHEUNG
Superior King Room
Stayed in 2023 年 12 月
Family
9 review
5.0/5
Outstanding
Posted on 2023 年 12 月 22 日
Excellent location with good restaurants nearby
Response from Property: Dear CHEUNG,Thank you for the excellent rating and the kind words about our location and nearby restaurants. We're delighted to know that you enjoyed your stay and that our location met your dining needs in the best possible way. Your satisfaction is our top priority and we are committed to providing the best experience to all our guests. We hope to have the opportunity to welcome you back in the future, for an even more enjoyable experience. We appreciate your feedback, as it helps us to continually improve our services and cater to our guests’ needs. Thank you again for sharing your positive experience.Best Regards,Dhawa Yura Kyoto
CHUN LOK
Premier King
Stayed in 2023 年 12 月
Couples
2 review
5.0/5
Outstanding
Posted on 2023 年 12 月 18 日
The bed is so soft and love the hotel so much
Response from Property: Dear CHUN LOK,Thank you for taking the time to leave such a wonderful review. We are delighted to know that the comfort of our beds contributed to your positive experience. We strive to provide our guests with exceptional comfort and it is always gratifying to hear when we have succeeded.It is wonderful that you loved our hotel so much. We appreciate your kind comments and look forward to welcoming you back for another stay in the near future. We are sure that your next stay with us will be just as enjoyable as the previous one.Thank you once again for your feedback. Your remarks inspire us to continue enhancing our services and creating memorable experiences for all our guests.Best Regards,Dhawa Yura Kyoto
Denise Lo
Superior Twin Room
Stayed in 2022 年 10 月
Couples
22 review
5.0/5
Outstanding
Posted on 2022 年 11 月 1 日
Truly the best value for money hotel! It’s completely new n rooms aren’t small. Worth mentioning is the head concierge Hiroki san who had worked in the banyan tree Bangkok for 4.5yrs, his service is immaculate and speaks perfect English. He truly made our stay so much better. Dhawa Yura will for sure be the hotel or choice in kyoto
Response from Property: Thank you very much for choosing our hotel at your stay and taking your time on giving us your experience in Dhawa Yura Kyoto. We are very glad to know that our associate assisted you well and became one of your choice in Kyoto. We are all looking forward to welcoming you back again here, in Kyoto.With best regards,Dhawa Yura Kyoto
Guest User
Deluxe Corner Twin
Stayed in 2023 年 3 月
Couples
2 review
3.2/5
Posted on 2023 年 4 月 19 日
Good location, close to most of the tourists spots. Room size is a bit small, lack of tv channels. Gym is really tiny, just better than none. Front desk manager is a nice gentleman but he seems to be the one around all the time and doing everything from front desk duty to adding water to the coffee machine …
Response from Property: Thank you very much for staying with us at DHAWA Yura Kyoto. We thank you again for taking time out of your busy schedule to share your impressions of your stay. Please come back to DHAWA YURA KYOTO anytime when you visit Kyoto again. We look forward to seeing you again.Kind Regards,Dhawa Yura Kyoto