Park Hyatt Kyoto

Park Hyatt Kyoto Reviews

Park Hyatt Kyoto

Kodaiji Masuyacho 360, Kyoto, JapanView Hotel Details
Park Hyatt Kyoto
Park Hyatt KyotoPark Hyatt KyotoPark Hyatt Kyoto
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Park Hyatt Kyoto Guest Reviews

4.6/5
Great
70 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(70)
Positive reviews(69)
Reviews with photos/video(12)
Awesome stay(9)
Great service(8)
Negative reviews(1)
lawrence X
1 King Bed Garden View
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on May 5, 2024
The yasaka menu in yasaka is delicious, reservations are required, and the scenery is nice. The hotel facilities are also good, the rooms are large enough, and the bar is rich. The check-in reception staff are very patient in every aspect.
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Anonymous User
1 King Bed Garden View
Stayed in Mar 2024
Couples
42 review
4.7/5
Amazing
Posted on Mar 31, 2024
The hotel's hardware and software are excellent, as always at the Park Hyatt level. The Japanese breakfast is good, but the dinner is not good... I didn't order Teppanyaki for dinner, so I went to Bistro. I ordered beer after I sat down, but it didn't come for a long time. I asked for it, and when it was served, I was so hasty that I spilled the beer on the table and changed it... My wife's main dish of fish was almost finished, and my main dish of steak hadn't come yet. I asked for it, and it came. To be honest, it tasted good, but the service was really not up to par. After observing it, it might be because there were not enough waiters. Everyone was very busy, but they just couldn't meet customer needs in time. This should be a problem with the management!
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Guest User
1 King Bed View
Stayed in Feb 2024
Couples
17 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Facilities: Complete hardware equipment Sanitation: Very clean Environment: Highly recommended!! Park Hyatt is expensive at this price, but the location is amazing. If I had more money, I could stay for a few more nights The hotel is really a different view at every step Service: I have only stayed at Park Hyatt in Guangzhou and Shenzhen, but I think the service awareness of Park Hyatt in Kyoto is the most professional and the strongest
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Lulu
1 King Bed Deluxe
Stayed in Nov 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 3, 2023
I booked a deluxe room with a view, but I still saw only a little bit of the Yasaka Tower. It seems that only the Yasaka Tower suite can see a better view. It is very value for money to order Yasaka Teppanyaki through Ctrip’s secretary. , the package is about 20,000-30,000 yen but you can enjoy the view of the sunset at Yasaka Tower. It is really worth it, but the price during the maple leaf season is still high even if you book it ten months in advance. There’s nothing wrong with it except that it’s expensive🥹🥹
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6/10
toyopico
Ninenzaka House
Stayed in May 2024
Family
80 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The hotel is very good from the environment, style, service to food. It is very comfortable and warm to stay. The hotel hardware is well maintained and very luxurious. The room is large and the bathroom is spacious.
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Guest User
2 Twin Beds View
Stayed in Dec 2023
Friends
15 review
5.0/5
Outstanding
Posted on Jan 10, 2024
very good. Toilet sanitary bags are different from others
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Aixiaodexiaomicai
1 King Bed
Stayed in Sep 2023
Family
14 review
4.7/5
Amazing
Posted on Sep 26, 2023
Except for the unhappy dinner at Yasaka Teppanyaki, I was very satisfied with everything else. From the greeter at the hotel entrance to the front desk reception, including the room attendant, the service was very considerate. The catering needs to be improved. There are not many breakfast varieties and the taste In general, the fruits are not very fresh, the Yasaka Teppanyaki set meal is expensive and not delicious, and the ingredients are very average. Yasaka is because of the beautiful scenery of the sunset. The scenery in Yasaka is good, but the food is average, and most importantly, you have to first Pay a deposit. If you don't cancel three days in advance, you will be charged the full amount. In short, the entire Park Hyatt Kyoto Hotel feels like its services are good except for the restaurant.
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6/8
Anonymous User
2 Twin Beds Garden View
Stayed in Sep 2023
Family
6 review
1.0/5
Posted on Sep 11, 2023
I was harassed in the middle of the night... I got a personal phone call from the hotel at three o'clock in the morning... It was very scary. I saw the same female customer in Xiaohongshu today and the hotel put her underwear in the room. So how can this happen in a luxury hotel?
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Guest User
1 King Bed View
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 22, 2023
Excellent service and delicious Japanese breakfast. The hotel facilities are very new😄
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Guest User
1 King Bed Garden View
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The location and environment of the hotel are impeccable and the view is unparalleled
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Guest User
2 Twin Beds View
Stayed in Sep 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The location is excellent, the style is simple, and the exquisite details can be seen everywhere in the casual scenery. Dinner is worth experiencing and watching the sunset slowly.
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Manyoudexiaoxu
1 King Bed Garden Terrace
Stayed in Nov 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 23, 2023
The service is very good. I really like the courtyard in the room.
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Leyilieee
2 Twin Beds View
Stayed in Dec 2022
Family
5 review
5.0/5
Outstanding
Posted on Dec 31, 2022
Stayed here for two nights and it felt really good! Especially the location is very convenient to go anywhere! If you want to watch the sunset at the yasaka restaurant, you need to make an appointment in advance~ We only made an appointment one day in advance, so we can only open later~ Breakfast and dinner are very good! The staff are also very patient~~ help to take a taxi and help introduce the attractions! The room is also very clean! thank you all! See you next time~~ありがとう🫶
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6/9
Response from Property: Thank you for staying at Park Hyatt Kyoto! We are very glad to know that you liked our service and had a comfortable and pleasant time here, and we will continue to work hard to provide every guest with a comfortable and perfect experience. Sincerely thank you for your valuable comments, and sincerely look forward to welcoming you back to Kyoto full of ancient flavor and history in the near future! Liam Wynn Williams Guest Relations Manager Park Hyatt Kyoto
Guest User
2 Twin Beds
Stayed in Oct 2022
Friends
7 review
5.0/5
Outstanding
Posted on Oct 12, 2022
Very good hotel, the view is simple, and the stay is very comfortable It’s a pity that I didn’t eat at the famous restaurant here. Maybe it’s different if I’m a member of Hyatt Regency.
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Response from Property: Thank you for staying at Park Hyatt Kyoto! We are delighted to know that you enjoyed our service and had a comfortable and enjoyable time here, and we will continue to work hard to provide each guest with a comfortable and perfect experience. Sincerely thank you for your valuable comments, and sincerely look forward to welcoming you back to Kyoto full of ancient and history in the near future! Liam Wynn Williams, Deputy Manager, Accommodation Department, Park Hyatt Kyoto
ella2898
2 Twin Beds Garden Terrace
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Apr 22, 2024
It’s expensive for a reason!
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