Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Reviews
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Teianmaenocho 620, Kyoto, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Guest Reviews
4.6/5
Great
123 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(123)
Positive reviews(122)
Reviews with photos/video(40)
Awesome stay(33)
Friendly host(20)
Clean and tidy(19)
Convenient for shopping(12)
Easy to get around(11)
Great location(9)
Classy environment(8)
Negative reviews(1)
W
Moderate Queen Room
Stayed in Feb 2024
Friends
53 review
Great
Posted on Feb 9, 2024
The hotel is really nice. The room was a little dusty though. It also a little far from the metro needed to get to the high speed train.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, and taking your time to post your rating.However, we sincerely apologize for the inconvenience caused by room cleaning.We will continue our efforts to provide more comfortable stay.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
SilviaSh
Moderate Queen Room
Stayed in May 2024
Couples
24 review
Outstanding
Posted on May 9, 2024
Super nice place. The staff was really kind and also helped us to find a restaurant for the night. Very modern hotel
Response from Property: Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a wonderful comment.We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Louise J R
Moderate Queen Room
Stayed in Aug 2023
Solo travelers
16 review
Outstanding
Posted on Aug 12, 2023
Very enjoyable stay. The staff were very kind and helpful and were able to speak English. They gave me lots of tips for getting around the city and provided me with maps and helpful information. Good location.
Not too far from Gion and very close to the train stations and metro.
The breakfast was very tasty too.
I’d be happy to come back again next time I visit Kyoto. It was a great spot and very comfortable. Good value for money.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, and taking your time to post your rating. We are glad to hear that you were satisfied with our hotel service and location.As you know, our hotel is close to Shijo Kawaramachi, Pontocho and Gion areas, so you can fully enjoy the charm of Kyoto. We hope you will continue to stay our hotel in the future as your base for sightseeing in Kyoto.We will continue to maintain our facility and do our best to provide a comfortable place for everyone to stay.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Anonymous User
Moderate Twin Room
Stayed in Feb 2024
Couples
48 review
Great
Posted on Feb 24, 2024
Hotel near the train station. Shop and restaurants around. Easy to visit places of interest.
Response from Property: Thank you for choosing Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent stay in Kyoto. We are delighted to hear that our hotel's convenient location near the train station, with shops and restaurants nearby, made it easy for you to explore the city and visit places of interest.We appreciate your feedback and hope to welcome you back in the future.Warm regards, Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Front office manager
Guest User
Moderate Twin Room
Stayed in Nov 2023
Family
1 review
Very Good
Posted on Feb 21, 2024
It was the first time for us to stay in this hotel, first impression at the lobby is a WOW! From the incense scent to the Japanese traditional motif deco, one can immediately feel the sense of calmness and peace. The room is typically small as in Japan standard, but the facilities are good enough for a short trip. Location is their key strength, walkable distance to most of the must-go tourist sights. However, staffs at reception desk are with various service attitude, some are friendly and helpful, some are cold and not professional as I expect minimal English conversation is a basic requirement at a branded hotel chain; at least a 'welcome to our hotel' etc greeting should be presented during customer's arriving or leaving. Sorry to say, the front desk team had given me an untrained, part-timer impression.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking the time to provide us valuable feedback for your previous stay. We read your rating with a great concern that we could not meet your satisfaction.Our hotel was designed to be close to the venerable Torodo Jokyo-ji Temple with its history of over 500 years. Valuable historical artifacts from Jokyo-ji Temple are placed throughout the building, providing a unique sense of comfort, as if you were staying in a temple museum.However, we apologize for your inconvenience regarding the lack of communication in English.We are working hard to improve our staff's English language skills so that they can speak smoothly in English with foreign guests.Once again, we appreciate your assessment and we hope you will be returning to our hotel in the future.If you have any chance to visit Kyoto, we are very much looking forward to welcoming you soon.Thank you very much again for your time providing us your feedback which is very important to all of us.We are looking forward to welcoming you again on your future trip to Kyoto.Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Front office manager
Warren Chua
Moderate Queen Room
Stayed in Sep 2023
Friends
37 review
Amazing
Posted on Oct 6, 2023
Alert: for those who are sensitive with cemetery, please avoid this hotel, they got a cemetery like commemorative plaque.
Others then this everything are great, clean, good customer service and also with onsen.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon. Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Moderate Twin Room
Stayed in Mar 2024
Friends
3 review
Great
Posted on Apr 8, 2024
Good location and the hotspring was fantastic.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We are glad that you liked our hotel's location and public bath.We will continue to work hard to receive a high evaluation next time.We look forward to your next visit to Kyoto.Warm regards, Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront Office Manager
Guest User
Moderate Twin Room
Stayed in Aug 2023
Couples
5 review
Outstanding
Posted on Aug 13, 2023
Great location in central Kyoto, just a few walking minutes away from shopping and food alleys, as well as convenient public transportation.
Service and cleanliness was excellent, hotel staff very polite and welcoming.
Twin bed room had plenty of space. If
Definitely can recommend.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, and taking your time to post your rating.We are pleasure to realize that you were satisfied with especially, our location, our staff and room.Our hotel is located in the center of Kyoto, very convenient for sightseeing, dining and shopping. We hope you had enjoyed them during your stay and this Kyoto trip becomes unforgettable and exceptional memory for you.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
R31
Moderate Twin Room
Stayed in Dec 2022
Family
19 review
Very Good
Posted on Dec 19, 2022
The staff was helpful and accommodated to requests but the room is a little dusty, which is visible from the table to the bedding. On a separate note, the public bath is pretty unhygienic as bodily hairs can be seen floating about in it.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, and taking your time to post your rating.We apologize for the inconvenience caused by the inadequate cleaning of the room and the public bath.We value your assessment which enables us to continuously improve our operation and guest services include refurbishment.Again, we value your assessment which will assist us improving the need of our guests. We look forward to welcoming you again in the near future.Front Office ManagerMitsui Garden Hotel Kyoto Kawaramachi Jokyoji
ChowKenny
Moderate Twin Room
Stayed in May 2023
Couples
3 review
Very Good
Posted on May 18, 2023
Tasty breakfast, communication w front desk difficult if english speaker. But great location and value
Response from Property: Thank you for choosing to stay at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking the time to share your experience.We are glad to know that you enjoyed your stay with us, especially our breakfast and location.However we are sorry fot the inconvenience of communication in English.We strive to accommodate a variety of languages.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Anonymous User
Moderate Queen Room
Stayed in Jun 2023
Family
12 review
Posted on Aug 7, 2023
Nice place. Recommended to stay. Cheap too. Near train station. Lots of amenities.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji, and taking your time to post your rating. It is our greatest pleasure to realize that you were satisfied with your stay.As you know, our hotel is close to bus stops and train stations, so you were able to enjoy your stay based on your sightseeing in Kyoto.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Moderate Twin Room
Stayed in Jul 2023
Couples
6 review
Amazing
Posted on Aug 14, 2023
Hotel lobby has a great smell and interior is very clean
Response from Property: Thank you for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We are glad to hear that you having enjoyed your staying with us.We will continue our effort to provide the best service for our guests. Again, our sincere thanks for the comment you gave us. We are looking forward to see you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Triple Room
Stayed in Jun 2023
Family
1 review
Posted on Jun 20, 2023
Convenient and clean. However no laundry machine available.
Response from Property: Thank you for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very happy to hear that you appreciated our facilities.However, we apologize for the inconvenience caused by the lack of laundry facilities.There is one laundry shop around the hotel, so we would appreciate it if you could use that shop. A map to the laundry is available at the front desk, so please ask the front desk the next time you stay.We are looking forward to seeing you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront Office Manager
Pgzd
Triple Room
Stayed in Jan 2023
Family
12 review
Outstanding
Posted on Jan 25, 2023
This was one of the best finds i had during my stay in the Kansai region ! Conveniently located right beside and metro station (kawaramachi) and across it is the ever popular Nishiki street market & shopping. The staff were very polite and patient, also wonderful in conversing with English. I would like to thank Mitsui Garden and its staff for giving me and my family such a pleasant and memorable experience at our stay with them ! Would 100% book again next time im back 👍🏻
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto.We are glad to know that you enjoyed your stay with us.Our hotel is located on a quiet lane from which you can explore interesting small side streets or go quickly to the main shopping avenues and train stations.We look forward to welcoming you back again for your next trip to Kyoto.Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Front Office Manager
Thomas
Moderate Queen Room
Stayed in Jun 2023
Couples
10 review
Very Good
Posted on Jun 17, 2023
Great value, great facilities and proximity to the center.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a wonderful comment. We are so pleased to read your review that you fully enjoyed your stay with us. We will continue our efforts to give guests more pleasant stay. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Trending Searches
Recommended for you
Mezzo Hotel ReviewsDon Muang Hotel ReviewsThe Concept Hotel Melaka City ReviewsNew Akagi (Takasaki Ekimae) ReviewsShangri-La Shengdi Renjia Hotel Reviews5 Terres Hotel & Spa Barr - MGallery Hotel Collection ReviewsLongmen Dipai Hot Spring Resort ReviewsFuyuan Hotel ReviewsT2 Ao Nang Krabi ReviewsDaima Suites Margonda ReviewsDays Inn by Wyndham Arroyo Grande/Pismo Beach ReviewsUD Capital Hotel ReviewsImperial Palace Classical Hotel Thessaloniki ReviewsTitanic Luxury Collection Bodrum ReviewsGolden Gulf Hotel ReviewsKerry Hotel, Hong Kong ReviewsAarya Chaitya Inn ReviewsAkeah Verdi Budapest ReviewsTownePlace Suites by Marriott New York Long Island City ReviewsSun Hall Beach Hotel Apartments ReviewsGrace Hotel & SpaSincere Residence ChangfengHanting Hotel (Beijing Capital International Airport)Weidu HotelGemeng Hotel (Shenzhen Nanshan Shekou Sea World Prince Road)Premier Inn London Heathrow Airport T2 & T3 - Bath RoadOku Nikko Mori No HotelMidori Clark Hotel and CasinoShenzhen Luohu East Gate Junting Shangpin HotelNovotel Shanghai Clover