Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji Reviews
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
Teianmaenocho 620, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8031, JapanView hotel details
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Guest Reviews of Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji
9.5/10
Amazing
674 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(674)
Positive reviews(666)
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Easy to get around(73)
Delicious breakfast(63)
Convenient for shopping(61)
Relaxing hot springs(56)
Well designed(39)
Located downtown(26)
Luggage delivery service(8)
Tasty coffee(6)
Negative reviews(8)
Guest User
Standard, 1 Bed WideKing
Stayed in Feb 2026
Traveling with friends
11 reviews
9.0/10
Great
Posted on Mar 8, 2026
The hotel's location is fantastic! It's just a 5-minute walk from the subway station and right in a lively residential area. Eating and shopping are incredibly convenient, and it's even within walking distance to several attractions!
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Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We sincerely appreciate the high praise and valuable feedback you have given our hotel.Our hotel is located in the heart of Kyoto, offering excellent access to tourist attractions as a major appeal.Nearby transportation options such as trains, buses, and subways are well-developed, allowing you to enjoy your travels late into the night.Additionally, access to major tourist attractions is also excellent, so you should have been able to enjoy sightseeing in Kyoto to your heart's content.We would be delighted if you would continue to patronize us as your regular lodging in Kyoto.Again, we thank you for choosing our hotel this time and look forward to welcoming you back in the future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in Jan 2026
Family
87 reviews
10/10
Outstanding
Posted on Feb 24, 2026
This hotel boasts an excellent location, making it incredibly convenient for getting around, shopping, and running errands. The surrounding amenities are comprehensive, and transportation is hassle-free. The breakfast selection is extensive, offering both Western and Chinese options that are fresh, delicious, and satisfying. The room was clean and tidy, and the service was warm and attentive. Overall, it was a comfortable and stress-free experience with great value for money. It's suitable for both business trips and leisure travel. I would definitely choose to stay here again.
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Response from Property: Thank you very much for staying with us and for taking the time to share your warm and thoughtful feedback. Your kind words are truly encouraging to all of us.We are delighted to hear your compliments regarding our location. While being conveniently situated in the vibrant Shijo-Kawaramachi area, our hotel also offers a unique atmosphere through its harmony with the adjoining temple. We are pleased that you were able to experience this distinctive feature of our property. With easy access to major sightseeing spots and public transportation, our location is well suited for both leisure and business travelers.We are also very grateful for your positive comments about our breakfast. Your kind remarks will certainly serve as great encouragement to our restaurant staff. We will continue striving to enhance the morning experience so that it becomes a truly enriching start to the day.Thank you as well for your kind words regarding the cleanliness of your room. Maintaining a high standard of hygiene is one of our top priorities, and we are sincerely pleased that you recognized our efforts.Furthermore, we are delighted to receive your compliments about our service. Knowing that your time with us was comfortable and pleasant brings us the greatest satisfaction.Our entire team will continue to dedicate ourselves to providing a stay that exceeds our guests’ expectations. Should you visit the area again, we would be honored to welcome you back.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Squirreling
Standard, 1 Bed WideKing
Stayed in Jan 2026
Couple
2 reviews
9.5/10
Amazing
Posted on Feb 9, 2026
This hotel is in a great location nearly next to Nishiki Market. Around the hotel is very quiet.
The room we received was facing the graveyard, I’m not sure why there are so many negatives reviews about it but we had no problems with it. No ****** visited us😋😅
The bed was very spacious but a little hard. The pillows were also quite hard so we woke up sore a few times… overall the room was very clean and amenities were available downstairs if needed like toothbrush or qtips.
The staff were very kind and brought our luggage to our room before we arrived through luggage forwarding. After check out, they also allowed us to store it in the back for a few hours.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We appreciate that you have given us a high rating on our hotel's review.As you know, our hotel is only a 5-minute walk from Kyoto-Kawaramachi Station on the Hankyu-Kyoto Line, which is very convenient for sightseeing in Kyoto.We can store your luggage on the day of your check-out, even after you have checked out.Once you have left your luggage with us, please enjoy sightseeing in Kyoto for the rest of your day.In addition to the standard pillows provided in our guest rooms, we also offer buckwheat hull pillows and memory foam pillows.If you stay with us again, please feel free to request them from our front desk staff.Once again, we appreciate your feedback and look forward to welcoming you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
YLHJY
Standard , 3 Beds
Stayed in Nov 2025
Family
30 reviews
9.5/10
Amazing
Posted on Mar 7, 2026
Everything in Japan gets more expensive around New Year's, and this hotel was no exception. It has a really cool, stylish design, which I loved! However, it's right next to a cemetery. So, if that's something that bothers you, you might want to reconsider. Overall though, it was a very good stay.
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Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji. We sincerely appreciate you taking the time to share your review about your stay.We were delighted to read your kind words describing our hotel's design as “stylish and wonderful.”We are glad you seemed to stayed comfortably.Our hotel is integrated with a temple.We would be glad if you understood.We are deeply grateful that you rated us as an “excellent hotel” overall. Our entire staff will continue striving to make your stay even more comfortable.We would be delighted if you would choose our hotel again.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Jacky Mateo
Standard , 2 Beds
Stayed in Nov 2025
Family
11 reviews
10/10
Outstanding
Posted on Jan 16, 2026
Absolutely enjoyed our stay at Mitsui. It’s right in the middle o the bustling city yet the surrounding area has a somewhat more laidback vibe. Breakfast is superb, the onsen is very relaxing, our room was tastefully designed and spacious enough for two. We joined in the early morning temple ritual that cleared our headspace and given us spiritual grounding..This is now one of my best kept secret when going to Kyoto. 😉 will definitely go back to explore and recharge.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review.We are glad to know that you enjoyed your stay with us.It brings us great joy to hear that you enjoyed our central yet quiet location.Our hotel is located on a main area which you are able to enjoy shopping and sightseeing. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.We were also deeply honored to read that you enjoyed the morning service experience. This unique opportunity is exclusive to our temple-integrated hotel.We are delighted that you were able to experience Japanese traditional culture.Furthermore, we were very pleased to read that you were satisfied with the large bath, breakfast, and the atmosphere of our hotel.We would be delighted if you would choose our hotel again as your base for sightseeing in Kyoto.We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in Nov 2025
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Dec 26, 2025
Stayed at the Mitsui Garden Hotel Kawaramachi Jokyoji from 20-24 Dec. This was my 2nd stay there in 2 consecutive months, despite there being hundreds of hotels in Kyoto.
Location: the hotel is located in the city center with Nishiki Market and Teramachi indoor shopping street located very closeby. Kawaramachi is also a big commercial street lined with plethora of shops and malls. Train stations within walking distance.
Hotel Facilities and Amenities: this is a very beautiful hotel next to a temple (and small cemetery). The rooms are exemplary clean and quite spacious for Japan’s standard. Many facilities such as a public onsen, on-site restaurant, vending machine, ice machine, etc. No gym, which is not a big deal at all if you are in Kyoto for a short tourist visit. You will be doing a lot of walking anyway if you choose to.
I only visited the on-site restaurant for dinner once. The food was okay, but nothing to write home about. Service staff was accommodating (I had to use a wheelchair at the time); however, service was lackluster otherwise.
Hotel staff service: cannot praise the service by the hotel staff enough. This time around, I had injured my foot and couldn’t walk for 2 days. I was touched by the staff’s incredible kindness - they went out of their way to really help me out.
Overall: if you want city center location with easy access to modern shops and an array of restaurants within walking distance, big and super clean room, and great hospitality, I’d highly recommend this hotel.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We sincerely thank you for choosing our hotel for your second stay.We are deeply honored to hear that you were satisfied with our hotel's location, facilities, and the service provided by our staff.Our hotel is located on a main area which you are able to enjoy shopping and sightseeing. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.We would be delighted if you would choose our hotel again as your base for sightseeing in Kyoto.Furthermore, we are all very pleased to receive your kind words of praise regarding our staff's service.Our hotel staff strives to support our guests in enjoying a comfortable stay.Receiving such kind words is the greatest encouragement for all of us.We are relieved to hear that your recent stay was comfortable.We hope your foot injury recovers well.We hope this Kyoto trip becomes unforgettable and exceptional memory for you.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Really nice environment
Smell good
Freidnly and helpful staffs
Clean room
Will come back next time
Highly recommend
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We appreciate you giving us a perfect rating in your review of our hotel.As you know, our hotel is just a 5-minute walk from Kyoto-Kawaramachi Station on the Hankyu Kyoto Line, which is very convenient for sightseeing in Kyoto.At the hotel entrance, we welcome our guests with the fragrance of SHOYEIDO's “HORIN Nijo” incense.We will continue to strive to improve our services, and we hope you will visit us again when you return to Kyoto.We look forward to welcoming you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront Office Manager
minnie97
Standard, 1 Bed WideKing
Stayed in May 2026
Couple
4 reviews
9.2/10
Great
Posted on Jun 29, 2026
The location is great, right next to the subway, making travel and sightseeing very convenient. It's easy to get anywhere. The hotel's cleanliness was acceptable, and the staff were very friendly.
On the first day, the room we were assigned had a window facing a cemetery, which was quite depressing. We couldn't switch rooms that night and didn't sleep very well. The next day, after reporting the situation to the front desk, the staff were very cooperative and helped us change rooms smoothly.
If you're sensitive about the view outside your window, I recommend telling the front desk in advance to avoid rooms facing this direction when you check in. Overall, it's a convenient place for travel and a good base to stay.
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Response from Property: Thank you very much for choosing our hotel from among so many others and for taking the time to share your thoughtful feedback on your stay.We are deeply honored that you were satisfied with our hotel’s location as a base for sightseeing and exploring Kyoto.We were also very pleased to read your kind words regarding the cleanliness of the hotel and the service provided by our staff.However, we sincerely apologize that the view from your room did not meet your expectations and that you were unable to rest comfortably. We are relieved that, despite this, you showed understanding and praised the front desk staff’s response the following day, which allowed us to smoothly arrange a room change for you.Due to the building’s structure, we may not always be able to accommodate all requests regarding room views. However, we make every effort to meet your preferences as much as possible, taking into account your advance requests and the availability of rooms on the day of your stay.If you have any requests or concerns, please feel free to let our front desk staff know.We will continue to strive for further improvements in both our service and facilities so that our guests can enjoy a comfortable and worry-free stay.We would be delighted if you would choose to stay with us again the next time you visit Kyoto.Our entire staff looks forward to welcoming you with genuine hospitality.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
JefferyNg
Standard, 1 Bed WideKing
Stayed in Dec 2025
Couple
14 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Hotel is clear and close to city centre. Room size is good and large.
Response from Property: Thank you for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We hope this Kyoto trip becomes unforgettable and exceptional memory for you.We are pleased to hear that you were satisfied with our location and the guest room.As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus and train.We will continue our efforts to provide more comfortable stay.We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in Nov 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on Dec 8, 2025
The hotel's location is absolutely fantastic. Whether it's shopping malls or all the restaurants I wanted to try, they were basically just downstairs. Plus, the hotel is right on Shijo Kawaramachi, one of the busiest streets, making it super convenient to get to attractions by train or bus. The room was very bright, and I found the size to be perfectly adequate, not cramped at all. As for the 'graveyard view' that some people mentioned, as long as you make a note not to have it, the hotel will assign you a suitable room! Highly recommend, you can't go wrong with this one. I'll definitely stay here again next time~
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Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We also deeply appreciate the perfect score and wonderful comments you have shared with our hotel.We are very relieved to hear that you enjoyed your stay at our hotel.Our hotel is located in the heart of Kyoto, offering excellent access to tourist attractions as a major appeal.We hope you enjoyed a truly perfect location for exploring Kyoto and experienced many quintessential Kyoto sights and activities.We're also delighted to hear that you enjoyed your room.We will do our best to accommodate your room requests, so please feel free to let our staff know.We sincerely appreciate your kind words expressing your desire to stay with us again next time. We remain committed to continuously improving our service through daily dedication.Again, we thank you for choosing our hotel this time and look forward to welcoming you back in the future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in Nov 2025
Solo traveler
7 reviews
9.2/10
Great
Posted on Dec 12, 2025
The hotel's location is excellent. Turn left when you exit, and you'll find Sentaro's main store. Keep walking, and there's Ichi Ramen, a 100-yen shop, a business supermarket, and a Fresco supermarket. Turning left also quickly gets you to Takashimaya and a FamilyMart convenience store.
The breakfast was generally decent. You can order one main dish from the menu, and they have freshly made onigiri. The music in the public bath (Onsen) was quite atmospheric, haha. However, the toilet in our room wasn't cleaned thoroughly, and the duvet itself had some stains, though they're usually not noticeable when covered by the sheet.
The front desk and restaurant staff had good English and service attitudes.
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Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a valuable comment.We are so pleased to read your review that you fully enjoyed your stay with us.We are also impressed by your compliments on our location, breakfast, and large public bathroom.Our hotel is located on a main area which you are able to enjoy shopping and sightseeing.Our breakfast offers three types of plates that allow you to experience a traditional Japanese breakfast, and two types of Western food that can be enjoyed by people from various countries.Please try our other plates the next time you stay with us.Our proud large public bath has been designed to create a space where art emerges from the dim light. Combined with relaxing sounds, you can spend a peaceful time that will calm your mind.We are glad that you enjoyed it. We have shared your feedback with our housekeeping staff and will instruct them to thoroughly conduct final inspections once again.We deeply regret that we were unable to resolve this issue during your stay.Should you require anything to ensure your comfort, please do not hesitate to contact our staff at any time.Once again, thank you very much for your time to review your recent experience at our hotel.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Guest User
Standard , 2 Beds
Stayed in Oct 2025
Family
4 reviews
8.0/10
Very good
Posted on Dec 6, 2025
The room was incredibly small, but the location was excellent. Shijo Kawaramachi was super convenient, with Daimaru department store on the left and Takashimaya on the right. There was no bathtub in the bathroom, but the service was great; they were always very responsive. I didn't try the public bath, but my mom's review of it wasn't very positive.
Original textTranslated by Google
6/8
Response from Property: Thank you very much for choosing to stay at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji. We sincerely appreciate you taking the time to share your feedback with us.We are sorry to hear that you found the guest room to be somewhat small and regret any inconvenience this may have caused. To make the most of the limited space, we have incorporated various features—such as providing storage space under the bed—though we understand these measures may not have fully met your expectations.Nevertheless, we are delighted to receive your kind words regarding our location. One of the unique charms of our hotel is that it offers both the convenience of being situated in the Shijo-Kawaramachi area and the serene atmosphere of being integrated with a historic temple. We hope this allowed you to enjoy both sightseeing and shopping with ease.We are also very grateful for your positive comments about our service. Nothing brings us greater joy than knowing we were able to contribute to a pleasant and memorable stay.We would like to extend our sincere apologies that your mother was unable to enjoy the public bath during your visit. To ensure that all guests are comfortable at any time and under any circumstances, we will continue to carefully monitor and improve areas such as water temperature management, cleaning frequency, and crowd level checks.All of us at the hotel remain committed to providing stays that offer comfort and satisfaction to every guest. Should you return to the area, we would be honored to welcome you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Алексей Караваев
Standard , 2 Beds
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 25, 2026
Great hotel. Perfect location. Everything was great. Wonderful breakfasts, laundry and services
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto.We truly appreciate you taking the time to share your lovely review, and we are absolutely thrilled to hear that you enjoyed your stay with us.We are pleased to hear about good comments for our staff, and we are delighted that you enjoyed your time at our hotel.We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.Additionally, we are truly honored to receive your kind words regarding our hotel’s location and breakfast.As you know, our hotel is located in the heart of Kyoto, offering excellent access to the city. We also serve breakfast in a half-buffet style, and we hope you enjoyed itWe would be delighted if you would choose our hotel again as your base for exploring Kyoto.Thank you again for sharing your pleasing feedback with us.We hope to welcome you all back again soon..Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
gugutse
Standard , 2 Beds
Stayed in Nov 2025
Couple
13 reviews
10/10
Outstanding
Posted on Dec 15, 2025
Prime location, good and caring services. Clean and tidy room. ahighly recommended
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a perfect rating on our hotel's review.We are glad to know that you enjoyed your stay with us.As you mention,our hotel is located on a main area which you are able to enjoy shopping and sightseeing. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.We would be delighted if you would choose our hotel again as your base for sightseeing in Kyoto. Also, your warm comments about our staff service and guest rooms are a great encouragement to us.We hope this Kyoto trip becomes unforgettable and exceptional memory for you.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager
Anonymous User
Standard , 2 Beds
Stayed in Jan 2026
Other
6 reviews
10/10
Outstanding
Posted on Feb 20, 2026
Stayed here twice, still pretty good.
Original textTranslated by Google
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We also deeply appreciate the perfect score and wonderful comments you have shared with our hotel.We are delighted to hear that you enjoyed your stay at our hotel and are honored that you found it to your liking.Our hotel is located in the heart of Kyoto, offering a convenient location as its key appeal.With numerous tourist attractions and restaurants nearby, we hope you were able to fully enjoy your trip to Kyoto.We would be delighted if you would continue to patronize our hotel in the future.We look forward to welcoming you back to our hotel again soon.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager