Kagiyacho, 342番地, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8126, JapanView Hotel Details
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Guest Reviews of Marufukuro
9.5/10
Amazing
63 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.4
Amenities9.4
Service9.6
Cleanliness9.7
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All reviews(63)
Positive reviews(60)
Reviews with photos/video(37)
Great service(30)
Awesome rooms(18)
Awesome amenities(12)
Well designed(8)
Quiet & comfortable(8)
Delicious breakfast(6)
Negative reviews(3)
ASamdewuyechang
Standard King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jul 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Aug 5, 2025
The service was excellent. The complimentary minibar and bar offered unlimited drinks, with refills readily available – a feature quite uncommon in Japan. There was a staff member at the front desk who spoke Chinese, and they kindly accommodated my request for a 30-minute late check-out. The hotel is also conveniently located, just a 3-minute walk to the Kamo River and 15 minutes to Kyoto Station.
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6/15
Response from Property: Thank you very much for staying with Marukufuro.We are truly delighted to hear that you were satisfied with our service. Your kind words regarding our staff and the late check-out are greatly appreciated and serve as encouragement to our team.We would also like to express our heartfelt gratitude for sharing such beautiful photos along with your review.Marufukuro is conveniently located near the Kamo River and Kyoto Station, making it an ideal base for sightseeing and travel around Kyoto.We hope you will consider staying with us again on your next visit to Kyoto.We sincerely look forward to welcoming you back in the future.Thank you so much.Yun
Tamarillo-haha
Standard Twin Room With Lounge Access - Designed By Tadao Ando
Stayed in Jul 2025
Family
5 review
7.7/10
Good
Posted on Aug 31, 2025
This hotel, situated in a residential neighborhood, felt more like a guesthouse, and the most striking impression after checking in was its sheer inconvenience. Firstly, transportation was an issue. It's quite a distance from both the subway and bus stops. In the scorching summer heat, walking anywhere meant breaking a sweat, so we had no choice but to take taxis. Secondly, no dinner was provided, and there weren't many good dining options nearby, making meals quite inconvenient. The late-night snack, offered only from 9 PM, was simply a rice ball added to the afternoon tea selection – incredibly basic. The Japanese set breakfast was unremarkable, neither particularly good nor bad. Lastly, let's talk about the facilities. This property is a hotel converted from Nintendo's original headquarters. The lobby is small, featuring some antique furniture. The 'library' is more accurately described as a small reading room, with limited space and few books. The bar is tiny and, naturally, of no use to non-drinkers. The room interiors feature simple, modern decor, completely devoid of any Nintendo elements. Despite being designer-curated, there were no USB charging ports in the room, and power outlets were scarce. The bathroom completely lacked hanging rods, leaving nowhere to place towels or clothes while washing. The room was provided with a thick winter duvet, which was too hot to sleep under in summer but too cold to sleep without. For a Japanese hotel, renowned for its convenience and thoughtful amenities, these oversights are truly rare and surprising!
Although the staff were friendly and spoke fluent English, providing a good introduction and guidance during check-in, the price, which was more than double that of comparable hotels in Kyoto, meant the value for money was poor. It simply cannot compete with established chain hotels. While the minibar and afternoon tea were complimentary, these perks are ultimately factored into the premium price. Perhaps only those with a deep sentimental attachment to the original Nintendo headquarters would be willing to pay such a price.
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6/7
Response from Property: Dear Valued Guest,Thank you very much for choosing to stay with us during your visit to Kyoto and for taking the time to share your detailed feedback regarding your experience.We would like to extend our sincerest apologies for the inconveniences you encountered during your stay with us. Please be assured that your feedback is highly valued and will be taken into careful consideration as we continue to review and improve our services and facilities. Your comments are extremely important to us as we work towards creating a better experience for our future guests.Furthermore, we are deeply grateful for your kind words regarding our staff. Our team strives to provide warm and attentive hospitality, and your recognition will serve as a great encouragement to them moving forward.We sincerely hope to have the opportunity to welcome you back in the future, and we will do our utmost to provide you with a more comfortable and memorable stay.Sincerely,Marufukuro Reception Desk
Guest User
Superior King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 27, 2025
Excellent. The staff were incredibly kind and attentive, going above and beyond to assist us with everything. Even though it was just a one-night stay, we had a fantastic time. While it was an all-inclusive plan with snacks and drinks, the sheer variety of alcoholic beverages was simply astounding! It definitely felt like a hotel experience tailored for adults. I would absolutely love to stay here again!
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Response from Property: Dear guest, thank you very much for staying at Marufukuro the other day. All of our staff were very happy to read that you enjoyed the all-inclusive experience. Our bar has a wide selection of Western liquors, liqueurs, and various mixers, making it a relaxing space where you can unwind. All of our staff will continue to work hard to provide you with service that satisfies you. We look forward to seeing you again. Marufukuro Reception Desk
YueguangdieX
Superior King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jul 2025
Family
78 review
10/10
Outstanding
Posted on Aug 9, 2025
Located right in central Kyoto, by the Kamo River, we booked two rooms. As the former Nintendo headquarters, the hotel itself was an exciting journey of discovery. We thoroughly enjoyed the hotel library and the DIY cocktail-making activity. Highly recommended, especially as a refreshing escape from the scorching Kyoto heat outside!
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Response from Property: Dear Mr. Li XiangThank you very much for staying at Marufukuro and reviewing us with such an kind comment and the photos. Our reception team is honored that you enjoyed your stay in superior King room.We will continue to make every effort to maintain this level of service.We look forward to welcoming you again when you visit Kyoto again!Have a safe trip and wish you all the best.Warmest regards,Marufukuro reception desk
M22462****
Superior Twin Room With Lounge Access - Designed By Tadao Ando
Stayed in Jul 2025
Family
23 review
10/10
Outstanding
Posted on Aug 8, 2025
Marufukuro, once the site of Nintendo's precursor company and the former residence of its founders, the Yamauchi family, was transformed into a hotel in 2022. Masterfully renovated by renowned Japanese architect Tadao Ando, it proudly retains much of his signature style. The hotel features just 18 rooms, each housed in one of four buildings symbolically themed after the poker suits (♠♥♣♦). While it might be considered off the beaten path for a stay, its unique history and design make it a popular spot for visitors to explore and take photos.
True to Ando's aesthetic, the rooms are minimalist and modern in design, with well-appointed facilities throughout. The shower room, in particular, is pristine and convenient. The complimentary in-room minibar is a generous touch. The hotel also features a self-service bar where guests can mix their own cocktails, which adds a unique and fun element to the stay. The hotel's library offers a lovely ambiance; though the book collection isn't vast, the selections are thoughtfully curated, subtly reflecting the hotel's theme or the designer's influences.
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6/8
Response from Property: Dear valued guest,Thank you very much for having stayed at Marufukuro and sharing your review with such a kind comment.Your kind comments regarding the room and the lounges are motivating our team.We make an effort to provide the best service for our guests.Our team is looking forward to welcoming you again when you come back to Kyoto.Thank you very much once again for your reviews.Wish you all the bests,Warm regards,Marufukuro reception team
Xiaoyadaochukankan
Superior Twin Room With Lounge Access - Designed By Tadao Ando
Stayed in Jun 2025
Solo traveler
73 review
10/10
Outstanding
Posted on Aug 11, 2025
As a Nintendo fan, my previous stay 24 years ago left a fantastic impression, which is why I made a point of staying here again on my current trip to Kyoto. The hotel is quiet, and the rooms are quite spacious by Japanese standards. The library boasts a good collection of books on Nintendo's history, and the TV is notably larger than what you'd typically find in Japanese hotels. Guests can rent a Nintendo Switch dock to play games on the TV, and there's a 24-hour lounge offering complimentary food and drinks. This setup is perfect for a relaxing stay, allowing you to unwind at the hotel and enjoy a slower-paced trip. This time, my room was in a section with elevator access, a welcome change from my previous stay in the older wing which didn't have one. The staff's service consistently met the high standards of Japanese hospitality. Breakfast is served semi-buffet style, and the made-to-order omelets, avocado toast, and fruit sandwiches were particularly delicious. Unfortunately, the main restaurant wasn't open during my stay this time (it had left a great impression on my previous visit), which meant I had to venture out for lunch and dinner. This was quite inconvenient, especially in the hot weather, as there aren't many dining options within easy walking distance. It required either a bus/taxi ride or a nearly 20-minute walk to Kyoto Station or other commercial districts. While the hotel's location isn't as convenient as staying directly at Kyoto Station, transportation options are still decent. There are direct bus routes nearby connecting to Kyoto Station and the Nintendo store at Takashimaya.
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Response from Property: Dear Guest,Thank you sincerely for choosing Marufukuro once again from among the many accommodation options available. We are deeply grateful for your continued patronage. Hearing that your return to Kyoto after 24 years—including your stay with us—left you moved is a source of great joy for our entire staff.We are honored that you appreciated the charms of both our original building and new building. We are also delighted that you found our elevator-equipped room comfortable, and that the spacious guest rooms and peaceful atmosphere—by Japanese hotel standards—contributed to your relaxation.It warms our hearts that you enjoyed your time in our library “dNa,” where the exhibits allowed you to appreciate Nintendo’s history and culture—especially meaningful given your enthusiasm as a Nintendo fan. We are also sincerely pleased that our breakfast met your expectations.However, we apologize for the inconvenience caused by the closure of our restaurant, which required you to go out for lunch and dinner during your stay. We are excited to inform you that the restaurant is scheduled to reopen in mid‑September 2025, and we hope you will have the opportunity to enjoy it then.Above all, knowing that your stay at our hotel—where the charm of the original building blends with the comfort of the new—offered you not just a satisfying experience as a Nintendo fan, but also a genuinely relaxing time, brings us immense happiness.When you visit Kyoto again, it would be our honor if you would choose Marufukuro once more. Our entire staff looks forward to welcoming you back with warm hospitality.Marufukuro Reception desk
LvxingdeNeko
Superior King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jun 2025
Solo traveler
45 review
10/10
Outstanding
Posted on Jul 4, 2025
The hotel's design is truly superb, exuding a rich Showa-era ambiance. The complimentary minibar in the room was a rare find among luxury hotels in Japan. All the staff were wonderful as well; the bespectacled young man who assisted me provided a very detailed introduction to both the hotel and its room amenities.
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Response from Property: 尊敬的客人:您好!首先感謝您本次的來訪,我們非常高興看到您享受本次在丸福樓入住的體驗。更感謝您的不吝誇獎,能和您一起分享這座既富有歷史又與現代相結合的建築的故事,並得到您的喜歡是我們的榮幸。最後還要感謝您對我們員工的認可,之後我們也會繼續爭取為您提供更好的服務,所以歡迎您隨時再來!期待您的再度光臨,丸福樓前台
M439902****
Standard Twin Room With Lounge Access - Designed By Tadao Ando
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 29, 2025
I was extremely satisfied with this hotel. Its location is quite convenient, with subway and bus stations right outside the entrance. As it's not situated in a busy commercial district, it offers a peaceful haven to relax after a long day of exploring. The hotel's service was impeccable, truly making us feel at home. They also provide 24-hour snacks in the evening, and there's a complimentary lounge available until 11 PM. This was a fantastic amenity, especially since most shops close around 8 PM. It was lovely to return to the hotel, enjoy a few drinks and some conversation, then get a good night's sleep before heading out to explore again the next day. Furthermore, there's a unique Nintendo library where fans can immerse themselves in its rich history.
Original textTranslated by Google
Response from Property: Dear Valued guests.Thank you very much for having stayed with us and reviewing us with such a kind comment and the wonderful pictures.We are glad that you enjoyed the lounges and the bar.Our team makes an effort to provide the best experience by sharing the historical story of Nintendo.We are looking forward to welcoming you when you come back to Kyoto.Wish you all the best!Marufukuro reception
105396****
Standard Twin Room With Lounge Access - Designed By Tadao Ando
Stayed in Sep 2025
Traveling with friends
3 review
5.0/10
Posted on Nov 1, 2025
They claim to have hot springs, but there are none. The design is very basic and low-end, even worse than a Hampton Inn. And there was no bellhop when we checked out. The front desk staff was quite clueless.
Original textTranslated by Google
Response from Property: Dear Valued guests,Thank you very much for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations.Regarding the onsen, our hotel does not have one on-site. However, we offer access to a nearby partner onsen, which is also noted on the booking platform. Our team provided this information when you inquired during your stay, but we apologize if it was not fully clear and caused any confusion.As for the design and facilities, we understand that our minimalist style may not be to everyone’s taste. The property was renovated from Nintendo’s former headquarters, and many guests enjoy its unique historical character. We regret that it did not meet your personal preferences.We have also carefully reviewed your comments about luggage assistance and our reception team. According to our records, our staff responded promptly to your call, and you checked out without mentioning any issues at the front desk. While we are sorry if any part of your experience felt inconvenient, we wanted to clarify the timeline and ensure accuracy. Your feedback will be shared with our team so we can continue improving our service.We greatly appreciate your feedback, as it helps us grow and serve our guests better. We hope that, should you consider staying with us again in the future, we will have the opportunity to provide you with a more enjoyable experience.Warm regards,Marufukuro Hotel
1380292****
Superior King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 3, 2025
As a fan of Ren Tianya, I came back for a second stay, drawn by its reputation. Even during the National Day holiday, the price was very reasonable. The room was spacious, clean, and had a lovely vintage feel. The service was excellent, as always. It's incredibly convenient for getting anywhere, and the 24-hour lounge is a fantastic free amenity. Definitely worth another visit!
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Response from Property: 尊敬的貴賓,衷心感謝您再次下榻丸福樓,並留下如此温馨的評價。您此次入住的是帶有壁爐、充滿復古氛圍的客房。得知您喜歡這份獨特的氣息,我們感到非常高興。此外,本館的Lounge可供住客免費、自由地享用各式飲品與小點心。非常感謝您對我們的肯定。今後我們將繼續努力,不斷提升服務與設施,期盼能再次歡迎您的光臨。丸福樓 前台 敬上
M11702****
Balcony King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 30, 2025
The service was excellent. They spared no expense with the Nintendo consoles, and the facilities, toiletries, and complimentary snacks were all top-notch. The Western-style breakfast was absolutely delicious, better than any other hotel I've stayed at. That fig cake was probably the best cake I've ever had, seriously! The nights here are incredibly peaceful, and the river nearby is stunning. If you're looking for a quiet, idyllic retreat, this is the perfect place.
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Response from Property: Dear Valued Guest,Thank you very much for your kind and thoughtful review. We’re truly honored that you found our service and facilities luxurious, and that you enjoyed the complimentary offerings and amenities we’ve carefully prepared for our guests.It’s wonderful to hear that our Western-style breakfast exceeded your expectations — and we’re especially thrilled to know that the fig cake was the best you’ve ever had! 😊We’re also delighted that you appreciated the peaceful atmosphere and the breathtaking view of the river in the evening. Your description of our location as a “quiet hideaway” perfectly captures the experience we hope to provide.We sincerely look forward to welcoming you back for another relaxing and memorable stay.Warm regards,Marufukuro Reception Desk
320748****
Standard King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 13, 2025
I initially considered canceling because our rooms weren't adjoining, but I'm so glad I didn't, as it turned out to be a wonderful surprise. The rooms were great, and the service was absolutely superb. As someone who enjoys a drink, I was thrilled that the alcohol was complimentary. The breakfast was fantastic! If I get the chance to visit Japan again, I'll definitely choose to stay here. Seriously, the service was top-notch. Highly, highly recommend!
Original textTranslated by Google
Response from Property: Dear guest,Thank you very much for your wonderful review. We are truly delighted to hear that you decided to stay with us and that your experience exceeded your expectations.It brings us great joy to know that you enjoyed your stay. As our hotel is all-inclusive, we are especially pleased that you could take full advantage of our lounge, which is complimentary for all staying guests.We would be honored to welcome you back on your next visit to Japan, and we will do our very best to make your stay even more memorable.With warm regards,Marufukuro Reception Desk
1353018****
Junior Suite With Lounge Access - Former Nintendo Headquarter
Stayed in Apr 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on May 31, 2025
The room was quite spacious, especially for Japan. The staircase area offered great photo opportunities. However, the breakfast selection was very limited, and it wasn't good value for money.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for staying with us at Marufukuro, and for taking the time to share your valuable feedback.We are delighted to hear that you found your room spacious by Japanese standards, and that you enjoyed the unique atmosphere of our building — especially the staircase, which indeed offers a wonderful spot for photography.At the same time, we sincerely appreciate your honest comments regarding breakfast variety and value. We are sorry to hear that this aspect of your stay did not meet your expectations. Please rest assured that your feedback has been shared with our team, and we will take it into careful consideration as we continue to improve our offerings.We hope to have the opportunity to welcome you again on your next visit to Kyoto, and provide you with an even more satisfying experience.Warm regards,JangMarufukuro Reception Desk
Anonymous User
Marufukuro Suite With Lounge Access - Designed By Tadao Ando
Stayed in Sep 2024
Couple
3 review
9.0/10
Great
Posted on Oct 11, 2024
Nice and charming little hotel with a lot of history behind it. The staff were professional, helpful and courteous. Highly recommended to those who are looking for a more unique and intimate hotel experience in Kyoto.
Response from Property: Dear GuestThank you very much for taking the time to share such a gracious and detailed review of your stay.We are truly honored that you found our hotel’s rich history and charming atmosphere to be memorable. It is also deeply gratifying to hear that our staff’s professionalism, helpfulness, and courteous service contributed positively to your overall experience.Your heartfelt recommendation means a great deal to us, and it encourages our entire team to continue striving for excellence in providing a unique and intimate experience for our valued guests in Kyoto.We sincerely look forward to the privilege of welcoming you back on your next visit and providing you with another exceptional stay.Warmest regards,Marufukuro reception desk
Xiaoheishigedashu
Superior King Room With Lounge Access - Former Nintendo Headquarter
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 24, 2025
The air conditioning wasn't very effective.
Original textTranslated by Google
Response from Property: Dear valued guest,Thank you very much for staying at Marufukuro this time.We are truly delighted to review us with 10-rates.We are always ready to provide the best stay and the best trip to our guests.Our team is hoping to have a chance to welcome you again on your next visit to Kyoto.Wish you all the best,Warm regards,Marufukuro Reception Desk