Hotels near Canadian Tire, L'Ancienne-Lorette

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

We visited this hotel for a few days to check out the pool and atmosphere based on the photos. here are some of our thoughts 1. The pool has no shallow end, make sure you bring floaters if you have kiddos who cannot swim. 2. The sauna is just a warm water tub with jets but is quickly crowded as many don't like how cold the main pool sometimes gets. Just depends on your hot/cold tolerance. 3. Do not look at the ceiling in the pool area, it is nasty with lots of rust on the ceiling and filth hanging down from the ceiling fans. It's far away but still unsightly. 4. The rooms are dark and outdated. The coffee maker in our room worked on the first day and never again. There's a dampness / cigarette smoke smell that lingers in the rooms. I'm not sure if these used to be smoking rooms but that smell never went away. Both TVs in our room were also broken by day 2. If you value quiet, do not ask for a courtyard/pool view, it is very noisy! Rooms facing outside the hotel are quieter. 5. The onsite restaurant is descent, food pretty good but understaffed and they get quickly overwhelmed if large groups show up, which they do on our trip. They did their best but were not ready for the influx. Overall we had a good vacation but value for money just isn't there, especially if the hotel gets busy.

Room was old in bad shape, headboards were peeling, floor dirty, bathroom baseboards looked like they were never clean, missing grout in shower, tub very slippery, no glass provided in bathroom, coffee maker didn’t work they replaced it with another machine which they said they tried and it worked not true my husband ended up fixing it. My husband was told to leave the gym because they said the treadmill was too loud for the people ,so maybe you shouldn’t have it on the third floor or not advertise you have a gym. We booked a prestige plus room as according to the pictures you show a much bigger room that actually looks nice and clean, the room we received was small and very dull and drabby. We wanted to change rooms and were told we could not. We booked this room months ago and when we arrived the hotel was not full therefore I think more effort should have been made to accommodate us. I would not ever recommend this hotel it was the worst hotel I have ever been in. Unfortunately the pictures I took were lost much to my dismay as I could have proven the bad shape and cleanliness of this room.

Stayed August 2024. Check-in and out was easy. Room was clean, beds and pillows comfortable. The high ceilings are very nice. Front desk lent us a block as there’s no usb port in the room. A very good breakfast with loads of variety served with a smile. We really wanted to swim. Hot tub was hot. Pool water was not moving and had gobs of hair and spit floating on top. Went to the desk for a chat and the next morning water was moving and clear and we could smell the chlorine so someone had attended to it. Too late for us so we were disappointed but hopefully the next guests enjoyed it.

This was the most satisfying accommodation experience among our five nights. We would like to thank the front desk staff for their serious and responsible attitude and the restaurant staff for their careful arrangements. I hope to get together next time and I will recommend it to my friends if I have the opportunity. Thank you again to all the staff of Ctrip and the hotel!

This trip is considered to be the best value-for-money hotel, with new facilities, high-level rooms, and a comfortable stay. It is not inferior to other four or five-star hotels, but it is located in a small town and is a bit biased for tourism. It is actually a business accommodation Hotel, but it happened to be the way we passed by the itinerary, so staying for one night for a transition is very good

It was located in a location with a clear view of the Dokkaebi Hotel and it was great to walk around the old town! The facilities and service are great and it seems like the best hotel in Quebec~

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

The environment of this hotel is really good. The old forest in the deep mountains is still in the back mountain ski resort by the lake. The environment is beautiful and the air is fresh. The hotel also has hot springs. The restaurant can be called Michelin level

There is no tourist attraction around, you have to go to Quebec City for that (a 30 minute drive), but if you like a quiet place in nature, it is a perfect place. There is a mountain outdoor centre (Empire 47) right on the other side of the road of the hotel and there is Stoneham ski mountain nearby. The hotel has heated warm indoor and outdoor pools and spas, and an activity center on the premise with mini-golf, tennis, canoes, etc. There is only one restaurant around, the one in the hotel ( a fine restaurant), otherwise you have to go to Stoneham, and you are better to reserve your table (because when we went, it was full).