The room was fine as always. The problems were with the internet and phone system. The internet went out the first day we were there. Attempted to call the front desk to report it many times but every time we tried to call we got a recorded message that we had to enter an access code. The next day, all morn,still no internet. Could not stream a movie, use my phone, or check email. Hotel phone system still out. Part of the reason we picked this hotel was to have WiFi and internet.