Royal Kings Arms Hotel

Royal Kings Arms Hotel Reviews

Royal Kings Arms Hotel

75 Market St, Lancaster, United KingdomView Hotel Details
Royal Kings Arms Hotel
Royal Kings Arms HotelRoyal Kings Arms HotelRoyal Kings Arms Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Royal Kings Arms Hotel Guest Reviews

4.1/5
Very Good
78 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All Reviews(78)
Positive reviews(63)
Reviews with photos/video(6)
Great service(5)
Awesome stay(4)
Negative reviews(15)
Xiaoning
Standard Twin Room
Stayed in 2024年1月
Friends
3 review
5.0/5
Outstanding
Posted on 2024年1月28日
It’s good.
Yyao
Standard Twin Room
Stayed in 2023年12月
Family
1 review
5.0/5
Outstanding
Posted on 2023年12月19日
Service was really good. On arrival we were told to have an upgraded room with a view of the Lancaster castle. Staff were very friendly. Location was absolutely central and convenient for shopping, restaurants and the train station.
Guest User
Premium Double Room
Stayed in 2024年3月
Couples
5 review
5.0/5
Outstanding
Posted on 2024年3月5日
Great hotel reasonably well priced great location and staff are excellent
Guest User
Standard Double Room
Stayed in 2024年5月
Other
1 review
5.0/5
Outstanding
Posted on 2024年5月27日
Great place perfect location
Guest User
Standard Double Room
Stayed in 2023年10月
Solo travelers
23 review
5.0/5
Outstanding
Posted on 2023年10月6日
The room was very nice, great,,. ,. ,. ,. ,. .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,
Original TextTranslated by Google
Guest User
Standard Single Room
Stayed in 2023年12月
Business travelers
3 review
3.0/5
Posted on 2023年12月29日
When I checked in, I found that the safety lock had no chain, and there were uncleaned fructose bags on the table and bedside table. It was obvious that the hotel had been checked in without cleaning. Since I was too sleepy after ten o'clock in the evening, I reluctantly accepted and stayed. After reporting it to the hotel, the hotel did not apologize at all, but instead blamed me for not bringing it up when I checked in.
Original TextTranslated by Google
mingmin
Standard Double Room
Stayed in 2023年8月
Couples
15 review
5.0/5
Outstanding
Posted on 2023年8月25日
I've stayed here several times, next to the train station, the location is very good, the service is very good
Original TextTranslated by Google
Xiaotaiyangwamengmenghan
Standard Double Room
Stayed in 2023年9月
Family
2 review
4.7/5
Amazing
Posted on 2023年9月29日
The room is small but still quite clean, and the service attitude is also very good.
Original TextTranslated by Google
Andy懶柱
Standard Twin Room
Stayed in 2022年9月
Business travelers
10 review
4.5/5
Great
Posted on 2022年9月27日
The service is top notch and overall very clean.
Original TextTranslated by Google
Guest User
Standard Double Room
Stayed in 2023年8月
Friends
7 review
5.0/5
Outstanding
Posted on 2023年8月30日
The decoration is very nice
Original TextTranslated by Google
Jifengayue
Standard Single Room
Stayed in 2021年12月
Business travelers
87 review
3.0/5
Posted on 2022年1月2日
The specialty of his restaurant is that there are several breakfast options to choose from, and the chef prepares them. But this year the chef took a few days off over Chris**as.
Original TextTranslated by Google
Guest User
Standard Twin Room
Stayed in 2023年3月
Friends
18 review
5.0/5
Outstanding
Posted on 2023年4月14日
Very good hotel
Original TextTranslated by Google
Anonymous User
Standard Single Room
Stayed in 2021年9月
Business travelers
6 review
5.0/5
Outstanding
Posted on 2022年2月16日
Good service, good breakfast, hotel facilities are a bit old
Original TextTranslated by Google
gobigail
Stayed in 2024年4月
Business travelers
5.0/5
Outstanding
Posted on 2024年4月21日
Lovely stay over the weekend while at a training course in Lancaster. The hotel is located in the centre of Lancaster so is really convenient with plenty on your doorstep. The hotel itself has had a refurb and has lovely modern clean rooms. The reception staff were extremely helpful particularly Chelsea who is a credit to the team.
Response from Property: Thank you Abigail for your lovely review. We're really happy to hear that you enjoyed your stay with us and we hope to see you again soon.
Guest User
Stayed in 2023年9月
Other
0 review
2.0/5
Posted on 2023年9月29日
Good location. Some nice period features. However my room smelled of fresh paint, not the nicest experience to sleep in. Front desk not accommodating unless I pay full price for another room. Light switch for the bathroom is behind the clothes cupboard. Quirky but not in a good way. Wall plug points are extension leads. On the surface it looks nice, but beyond the surface not a great experience. Won't be coming back.
Response from Property: I am very sorry to hear about your experience. The Reception Manager is going to provide training on guest upgrades. We would love to see you again, please give us a call direct to book.