Good day to all! To begin with, I will say that the prices in this hotel are more expensive than in the Minsk Hotel. This is so that you have something to compare with :). We stayed at this hotel at the beginning of October 2023. I will say right away that the first impression never deceives. I received it immediately upon meeting, at the reception. Administrator Olesya greeted me with a completely straight face, without any signs of emotion. After checking the reservation, I spent a very long time explaining the location of the place where breakfast was held (in the end I just had to follow the signs). It turned out that there were no slippers in the room, because... room class is budget. I was on a business trip with a colleague, asked to be placed in rooms next to each other, and in the end we got the maximum distance from each other. I had to go and beg this girl to be placed next to me. In response, the administrator’s open dissatisfaction with the comment “You care” and getting what you wanted. The numbers are a different story. To say that the rooms are old and worn out is an understatement. I got the impression that no renovations had been done for 15 years, if not more. In the bathroom there was a clog in the sink, and when using it you had to periodically wait for it to drain, it was HORRIBLE. The first time I used the shower, I discovered a woman's long black hair!!! This is about cleaning. However, in 3 days it was not there even once, only once was the toilet paper replenished because it simply ran out. The bed was never made. All cleaning was limited to changing towels. Thank God they only came to the hotel to spend the night. But unfortunately the morning also began with disappointment at breakfast. I haven't seen a worse breakfast in a long time. Absolutely unfriendly and indifferent waiters to the guests, cold dishes that were replenished only upon request (and then you had to wait 20 minutes for something to be bought at a nearby store). We waited 15 minutes for the fried egg!!!! All the cuts are just the cheapest sausage and cheese bought in a nearby store. In general, the mood was ruined for the whole day already in the morning!! And there are many other inconveniences, such as the doors to the room not opening or closing, very noisy climate control, cheap and absolutely unusable shower gel...... If only someone had written a similar review in advance :( The result is not in vain at the beginning I said about the Minsk hotel, it is cheaper, but in terms of service and comfort it’s heaven and earth. Make your own conclusion whether it’s worth going to Zamkovaya!!!