Hotels near 53T Courier, Cincinnati

I am writing this review from the hotel lobby at 12:11am. I dropped my bags off at 2pm and was given a luggage tag and told my room would be ready shortly. I was told I would be called when my room was ready. It was confirmed and there was no question that I was here and ready to check in. I went on with my planned activities including my dinner plans and now coming back to the hotel have been told they have no room for me. I have never ever had such an experience. They have offered to relocate me to a hotel outside If Cincinnati. This was a quick vacation trip totally ruined by this hotel experience. Under no circumstances will I ever book this hotel chain again. They massively overbooked and have relocated many guests. I have been told on the side by a sympathetic employee that this is standard procedure. NEVER BOOK 21C!!!

My husband and I stayed at the Fairfield on our way home from Florida. The hotel is being renovated now. The lobby and room that's used for the complementary breakfast are very nice and modern. The breakfast itself was very good - lots of choices and everything was fresh. The room we had was small but very comfortable. The bathroom seems to have been recently renovated and was very nice. The furniture in the room was comfortable and thoughtfully designed. The bed was VERY comfortable. We would definitely come back to this hotel in the future.

A new hotel with modern design, a pleasant surprise. The rooms are large and the facilities are beautiful and reasonable. The restaurant is also very beautiful and the food is delicious 😋 An unforgettable and comfortable experience! highly recommended!

The hotel staff was amazing! Every question was answered & every ask was met with kindness. The people here are true problem solvers & so helpful. Special shoutout to Tom who dealt with many crazy requests as we were dealing with logistical challenges & a lost wallet. Very thankful we stayed here!!

In the city centre, parking is charged. It can be seen that the hotel has been positioned high-end in the past, but as time goes by, the facilities are old and no longer the style of the year. The service is OK, there are a lot of people downstairs.

First of all, I wasn't even going to write this review. BUT... I got the email from Comfort Suites/Choice Hotels asking for feedback.... and when I kept trying to leave this review, it would not let me! Maybe an algroithm prevents me from leaving the bad review. So... here is what I tried to leave as my review on their feedback form: ***We have stayed in several hotel this summer across the Midwest and mid Atlantic states. And... this one was the worst. But this was the location we needed. The good: Coffee! 1. Very good coffee available 24 hours in the lobby. 2. The mattress was comfortable. The Bad: Everything Else. :-( A. Workers moving a safe using a luggage cart when we arrived. (I don’t know if we used the same luggage cart, but the cart we used had a flat tire and did not roll. B. Had to sign up for a 40 minute time slot to swim, (covid) but when we arrived, they were only two people there... and the door knob to the pool area is broken and when we left the pool area we saw people from the neighborhood going in the back door to the pool area I guess to swim?? They had suits on and towels. Also, jacuzzi (hot tub) was closed? Holiday Inn Express in Ironton hot tub was open in July.) C. Very dirty room. I bumped the plastic cover on the air-conditioning and it fell right off and the inside was caked with mold. Gross! Dirt/dust on floor. D. The air-conditioning unit fan kept shutting off. We like constant fan noise all night for background white noise. E. No fruit at breakfast. Could have had cereal and fruit and milk. But the only thing was muffins. (Muffins are a fancy word for cake.) Our family got three muffins and went back to get another one and a huge group of kids came to the lobby and took all of the muffins. They were loud kids and sort of rude. other hotels we have been to the Summer had served grab bags of meals to go, or cereal and fruit, and a Holiday Inn express we stayed at even had a hot breakfast made to order from the lady working. So..... Mostly, this place needs Deep cleaned. If we have to go back for business, I’m going to try the Hampton Inn across the street. This was not an acceptable stay. Sorry

Immediately upon checking in I was overcharged by $300 for my already booked stay. Staff tried to explain the days rates and said I was being only charged for $75 cleaning fee, but swiping my debit card I wasn't given an option to type in my pin and was immediately charged $851. The staff were very combative with myself and another guest who was checking out and they were also overcharged for their stay. They explained they had a system error and thats why we were overcharged. I was already upset because I was to be in town for a full week and this overcharged stay took most of the money I was going to use for that. I checked in and went to my room. The room was dirty with smudges and dirty fingerprints on the windows, tv, and bathroom light switch was caked in dirt. The bathroom shower had mold in the tile and the baseboards has hair and dirt build up from obviously not cleaning. The duvet had multiple areas of dried blood and hair on the mattress. For a Delta Marriott I expected way higher standards and was not given that with my stay. After discovering the blood I decided to check out the same day, staff couldn'tv give me a receipt and told me they would call me first thing the next morning to confirm I would be getting my full refund but could not tell me when I would get my overcharged stay back. They never called and when I called them the staff were extremely rude and told me in they already explained the day prior I would get my money back and I would just have to wait. I ended up having to contact my bank and report this for fraud considering it had been multiple days of the charge pending on my account with the money gone. I would highly recommend anyone avoid this hotel, lest you want to get scammed and harassed by staff.

I used to study at UC, and now I go back to school and feel that the change is still quite big. This hotel is newly built, the facilities are relatively new and very close to the school.

My partner and I stayed here for a conference. Our stay was excellent. The staff was very nice, the rooms were clean and the Hotel in general was above what we expected. Breakfast was very nice, the attendant even got us fresh coffee. He said the coffee that was there had been there for a hour. Will stay again.

Cute decor. Prime location but basically no amenities. The gym and laundry are like micro rooms and it feels like people live there. The hotel has a strange aroma and smells like a nursing home. Also they don’t have room service, water bottles inside the room, and no vending machines for snacks or beverages. So if you’re hungry or thirsty in the middle of the night you’re on your own.