Hotels near Black Hills Pawn, Rapid City
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Latest Reviews for Rapid City hotels
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4.3/5
Excellent
1164sherriwI picked this hotel due to the cancellation policy - several hotels in the area are nonrefundable. My life is in constant flux so nonrefundable wasn't for me. The location is good as its right off I90 in Rapid City. The hotel lobby was very pleasant with a warm greeting awaiting us and since we were Honor members I was given the choice of choosing what room and location I wanted. We picked the first floor and never had any noise problems. The rooms have Luxury vinyl flooring which I thought made sense (carpeting can get kinda gross) the room was very clean and kind of non traditional - There is no dressers but rather a long bench to put your luggage on with storage underneath. For toiletries instead of the usual hand soap and bottles of shampoos etc there were squeeze bottles with hand soap, lotion, shampoo all attached to the wall. I would have preferred pump dispensers as I found it hard to squeeze at times. There were hooks on the walls for handing coats etc. The shower was large again with squeeze bottles however the water flow from the shower was on water saver mode. It only had one large stream not the usual spray effect. I think this was due to The city being on high plains and not with great water sources. We got used to it. There isn't a microwave in the room nor a coffee maker. But the lobby had all that - I found the first floor location handy for this. The lobby offered coffee, water, tea and was well stocked. They had other treats for a cost. The breakfast was the usual pancakes, cereal, eggs, sausage fair and was open until 10am. If you didn't like the Hilton offers you were welcome to go to the Hampton Inn and use their facilities. My family and I really enjoyed our stay there. I would recommend it highly.
4.3/5
Excellent
GGuest UserFour stars for the room and the hotel in general. We had the King plus Sofa Sleeper room. It was huge - separated into two rooms, with one set up as a living room. The bed was soft and firm at the same time with a selection of pillows. Keurig station with coffee and tea. Mini fridge and a microwave. I wish we had more time here so that we could really take advantage of the space. Unfortunately, I chose this hotel based on the availability of the airport shuttle. Delta changed from morning to nighttime arrivals so we left a day early and added a night at this hotel so we could get a shuttle ride upon arrival and back the next day to pick up our rental car. Holiday Inn fell short as far as providing shuttle service, but the biggest problem was the conflicting information I got. I generously did not let this affect my four star rating for the hotel, despite the stress this caused me. The airlines changed the flight schedule to a later arrival - 10:50 pm. Seeing that the shuttle hours are posted as ending at 11pm, I contacted the hotel to ask if they were accommodating this new flight time. This was to be the new “normal” arrival time for this Delta flight. I called several times; I got a different answer each time. I emailed; I was told that they had several guests on that flight and could pick us up, no problem. The day of the flight we were notified of another change…arriving an hour later. I called to ask if could still get a ride at that time and was told, “Just call when you arrive.” I emailed about the updated arrival time and received the reply, “Noted.” I called upon arrival and the front desk person said we cannot be picked up as the shuttle stops at 11pm. Now it is late, I’m with a tired kid, there are no taxis or car hire services, and the hotel cannot provide transportation. Fortunately Rapid Shuttle stays open in the airport until the last flight has arrived and people have been serviced. So I shelled out the money to pay for a shuttle. While I was thrilled to have a ride, I would’ve just stayed at a cheaper hotel without shuttle service if I had know how this was going to play out. So no matter what they tell you, you will not get a ride after 11pm, even if your flight or your baggage is late. We set up a shuttle return the following morning to rent a car from the airport and had some hiccups on that end as well. The shuttle departs once an hour on the half hour (7:30, 8:30, etc). Although we were “scheduled” for 10:30, the shuttle didn’t come until 10:45. Not a big deal since we weren’t catching a flight, but you should be aware this is not a strict schedule.
4.2/5
Very Good
GGuest UserWe use Marriott hotels whenever possible while traveling. The Fairfield Inn & Suites in Rapid City is a great place to stop for the night. We had a room with a king bed and two TV’s, a sofa sleeper and desk area. The room had a microwave, small refrigerator and coffee maker. The bathroom was large and sparkling clean. We always appreciate the rubber bathmats when provided. The pillows in all the Marriott hotels we have stayed in recently desperately need to be replaced. A good breakfast with hot and cold items is provided from 6:30-9 am each morning. Check-in was quick and easy and the people at the desk were very friendly and helpful. There is a large seating area in front of the hotel with a fire pit. The parking lot is large and handicapped spots are right up front. There are lots of restaurants and fast-food places nearby. The water was too soft, and we felt slimy after showering or washing our hands like we couldn’t get the soap off. We did have one major problem. We were on the third floor and the wind that night was howling around the building and as it turned out, we discovered that the window in our room was broken and wouldn’t close properly, so the noise was intensified, and we didn’t get much sleep if any that night. After driving all day and seeing lots of different sites, we had hoped for a good night’s sleep. Ask for a lower floor room.
4.2/5
Very Good
GGuest UserUpon arrival infprmed entire cleaning staff resigned so had to wait. Well, during sturgis rally I took higher road and refused room cleaning. I didnt want to pile on. Bed was like a sandwich -bad backs beware. Slept few hours a nite but, bed orevent avrestful bight sagged at every possible angle tried. Room was very clean except grout a tile near tub.
Breakfast was muffin make your own waffle eggs skin milk ceral bacon toast bagels muffin. Eat elsewhere coffee was good.
Rest of hotel I woukdnt judge they wrre adaptung best they could
4.2/5
Very Good
I felt well taken care of, and appreciated the kindness and attentiveness of the staff. The rooms and hotel were very clean. It's noisy next to the road - ask for a room on the side opposite of the road. They do have a great gym, but it's tiny, with no weights, so be prepared to be creative!
4.2/5
Very Good
KKristin COverall a great place to stay for an affordable price. They have a good breakfast, generally eggs and sausage one day and biscuits and gravy the next. They always had yogurt, granola, cereal, apples, bread, bagels, and oatmeal. Plus coffee, an assortment of juices and cold water. The room was clean and we didn't notice any chlorine smell, we were in room 414. I was nervous at first being a cross from the elevator, but we never heard it while sleeping, which was great. The fridge worked perfectly and the air conditioning was nice and cool. We generally decline room service, but if you expect daily service this is not your place. We kept getting texts saying they would clean every 3 nights, but they don't. Instead, they clean upon request. This was totally OK for us, we just asked for a refill of a couple things at the front desk and they kindly provided what we needed, we were there 6 nights. The pool was warm and hot tubs were great, I even went down the slide, which was fun. The bed was very comfortable and we never had issues parking. Great location to all the touristy things in SD and WY. My only critique would be that employees do not allow thier families to use the pool area, it should be for paying guests only.
3.6/5
Jjwinsk953847The remodel was all done when I arrived and staff was very friendly. Any questions I had the Stephanie was always willing to answer and any concerns she would address them right away. The breakfast was hot and had several options to choose from. Pool was nice to swim in, but be aware there is no hot tub.
3.4/5
GGuest UserGood place to stay for road travelers
3.2/5
The absolute worst! We stayed two nights a week apart. On the first night the bedspreads were visibly dirty. A vent somewhere made a rattling noise so loud it woke us up early in the morning. And shortly afterwards there was a strong sewer odor. Also, the only windows faced the hallway. The website said that there was an elevator; there wasn’t. The second stay was even worse. The toilet didn’t flush, the sink had no water and the room was visibly dirty. They had moved us to a different room in building “C”. This room at least had running water and looked like it had been cleaned. However, the bathroom had black mold, the hallways looked like they hadn’t been cleaned in months and the handrails were all sticky. All the covers were off the electrical box and the fire extinguisher and tons of mouse droppings in both entrances. On a positive note, the older woman at the front desk both days was very nice and she tried to help. Crazy thing: it was the same rate as the Quality Inn in Keystone (owned by the same company) and that location was very clean and had a pool.
2.5/5
PPassenger32081710545Had the misfortune of staying at the Econo Lodge Black Hills for a couple nights in early November. I picked one of the cheapest rooms in the area, and the old saying is true - you get what you pay for! My room had bed bugs! I was laying on the bed for a while. I then noticed one little bug running around on the sheet, then two, then three. Upon closer examination, there were dozens of them - yuck! I travel a lot and had never encountered bed bugs before. I actually had to Google what they looked like. Luckily I had not slept overnight on the bed yet, but had lied down long enough to get some bites (didn’t even feel the bites). I immediately took a hot shower, packed up and left the room. Upon reporting this to the front desk, they offered to refund my money if I wanted to leave. It was late and I just switched rooms to another wing of the hotel. You can be sure I checked that room that it didn’t have bed bugs. The front desk clerk was apologetic about the situation, but the Hotel Manager was not (she was standing there when I reported it, but I did not know she was the Hotel Manager at the time). I know these things happen. I called her two times after I checked out, but she never returned my calls. That is not good customer service. Be careful about this hotel.
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