Hotels near Palo Alto Terrace Park, San Antonio

Our Team Specialist booked a suite here for my husband and I for a week. It was extremely comfortable, clean and stocked. The staff was very pleasant and helpful. My husband enjoyed the breakfast, I couldn't get out of the comfortable bed. I'm looking forward to staying again.

The room was very clean, and had everything we needed. The price was good. The location was easy access to the freeway and very close to downtown. Breakfast was offered.

First off, the Marriott website describing this hotel as ”Newly Renovated,” which was why I booked here, but this is not true. The rooms are terribly outdated - worn and dirty carpet, the bed was super saggy and uncomfortable, and the TV was really small and looked like old tech. Bathroom was also sub-standard - I found a pubic hair in the wash cloth - gross! They only offer valet ($30). I got in at midnight, left my rental with the valet and came back at 6am to get my car - I was on my way to my daughter's BMT Graduation ceremony at Lackland. When I got into my car, it wreaked with marijana smoke, like someone was having a grand ol time on the midnight shift. I was appalled and extremely worried as I was about to go onto a military base! Who knows what paraphanilia was dropped in there. I also was concerned because after a couple of days, the smell was still present and I am not supposed to smoke in the rental! I brought it to the attention of the valet manager but his response was really lame - he gave me an ”oops” face. I was expecting something with a little more professionalism. No one checked in with me the rest of my stay to apologize or anything. I had to make a deal about it when I checked out - hence this review. The rest of the nights I opted to park my car in a lot next to the Fire Museum across the street ($25). Location wise this hotel is on the outskirts of Downtown. You'll need to walk about 10 min to get to the start of River Walk. I really wish I did not stay here. The crappy room and the marijuana incident (and the hotels lack of concern) - it really dampened my stay in San Antonio and on the occasion. I will never recommend this hotel to anyone!

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Hotel location is very good, although the room is a little small, but value for money, including breakfast, the price is also very good, like breakfast with fresh apples and bananas, hot tea coffee during the day, small daisy tea at night, can Said to be very intimate. The hot water is very strong, the bed is very comfortable, I was worried that it would be a tide before, and the result is not, sleep well! Overall, the waiters are very polite and enthusiastic

We stayed July 17-July 18. Picked this location due to it's proximity to Pappadeaux's and Cigars International. There was a large conference and the hotel was sold out. However, the property is large enough not to feel crowded. The elevators are very fast. The facilities are clean and well kept. Free happy hour with snacks from 4 to 6 every evening. The rooms were quite. Really enjoyed our stay. Check in staff were friendly and efficient. Very welcoming

Great experience. Very stylish and good location near St Paul Square restaurants. The staff was very polite and attentive. Everything is brand new and they have a bar and coffee shop inside. Rooms were well appointed and very comfortable.

My wife and I just visited San Antonio for the first time with our one year old. We have traveled a lot over the years but traveling with a little one has been very difficult. Having excellent customer service in the restaurant of the Westin has made our life so much easier. Madi has provided one of the best experiences we’ve ever had at any hotel/restaurant. We plan on returning in the coming years and we hope that Madi is still here providing the excellent customer service we have experienced for the last week of our stay. I’ve also included a photo of how happy our son as been to interact with her!

We stayed here because we are renovating my house in the area. We had gutted the only bathroom so we stayed at this hotel. When we made a trip to home depot to pick up some things around 4 pm, we decided to stop and check in to get the keys so we would have them later as we got 2 different rooms and would be going back to the hotel at different times. We never went in or checked the rooms after getting the keys, my mistake. When I arrived back at the hotel it was midnight, I gathered all my things (I had a handful) I proceeded to go to my room. When I walked in, it hadn't been cleaned from the previous guests! The king size bed was a mess, towels on the floor, etc. So I went to the front desk and told the clerk in which he didn't seem to really care. He said they had no other rooms with a king size bed in which I had booked, instead I got a room with two doubles in which was mediocre in cleanliness. The air vents were filthy and had never been dusted, hair stuck to the wall above the shower, food or stains on the wall, etc. Just really gross! I took it because I was tired, we had been working and painting etc. all day and I just wanted to shower and go to sleep. The next morning upon checkout I told the clerk who had checked us in the day before about the incident. She apologized said they just assume that their housekeepers are doing their jobs. But then did nothing for us, but offer to do something next time if I see her. What kind of response is that, there WONT be a next time at this facility. No discount on the room, no added points, etc. for my inconvenience for their failure to do their jobs. I am a Elite Platinum rewards member and use Choice hotels regularly. I am very disappointed. This was not up to their standards and the service and attitude of it's employees sucked to say the least.

The comparison of the decisions made by multiple stores is very worthwhile! The rooms are large and clean, and the price is high. There is a restaurant on the ground floor of the hotel, and you can walk directly to the river walk out of the hotel. The downside is that wifi is too slow