Name: Holiday Inn Express & Suites Chicago South Lansing
Address: 2323 172nd St, Lansing, Illinois, 60438, 2323 172nd St, Overseas, United States
Rating: 4.1

Holiday Inn Express & Suites Chicago South Lansing

Holiday Inn Express & Suites Chicago South Lansing Reviews

Holiday Inn Express

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Positive reviews

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Very clean and quiet no complaints over here had a great night sleep will definitely be booking again

24-hour front desk

Parking

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Golf course

Breakfast

Non-smoking room

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English

All Room Types

Standard King Room

I have stayed here before. This time I came back in a last minute stay. The lady at the desk explained me all the things they are doing at the hotel. Renovation and disinfecting-keeping the place sanitized. I see signs and sanitation stations in multiple places. Made me feel safe! I like the fact that she told me everything ahead of time on the phone when I called to say I was coming if they had any rooms left! The hotel management is doing a great job in keeping everyone in high spirits and on top of their trainings for sure- I will be back soon. 

Arrived late afternoon Jan 25 to check in prior to receiving Covid shot next day. There was a snow storm predicted so we felt it would be safer to stay overnight nearby the pharmacy.   Front desk staff was not wearing mask properly and when kindly asked to do so she rudely covered her nose.  First room we had was not made up, all linens and towels thrown on floor of room.  Second room was filthy, food and weeks worth of debris on carpets, and spilled drinks on furniture. Mirrors all filthy, urine on seat in bathroom. Multiple long black hairs on bedding ( not ours). We started to wipe down room with antiseptic wipes and after discovering obvious urine in bathroom opted to leave.  This hotel is NOT COVID Safe nor is it even clean by basic standards. Only chose it as it was close to site of our inoculations. Oh, and when we left, the front desk person had taken down her mask and was waiting on people not properly covered again. And we did see housekeeping staff on elevator and in halls with no masks.  Disgusting and dangerous Location. Don’t know how anyone could give good reviews.

I stayed here before I like the new staff housekeepers are very friendly Management's doing good job from the last time I stayed I would definitely come back I like that there pet friendly rooms are very clean

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Discover 65 Holiday Inn Express & Suites Chicago South Lansing reviews, rated 4.1 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express & Suites Chicago South Lansing Reviews: 65 Verified Reviews Latest 2024 | Trip.com

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