Red Roof Inn Lansing East - MSU

It was clean and comfortable. The staff was welcoming and the facilities were functional.

This place sucks

Very hospitable and friendly.

Needs to be deep cleaned; believe it! Weird odor. No continuous fan setting on heater/ac unit. Bedside lamp not working. Electrical receptacle next to sink not working... yes, I tried resetting the gfi. Bed comforter old. Not really close to any decent amenities. No coffee maker. It was quiet, though. And the mattress was solid. In all fairness, we stayed here because of a busy graduation weekend at MSU... my fault for not booking our regular place earlier.

Oh my. Because it was MSU graduation rooms were limited so because of my husband’s birthday this was the last room available. We had a handicap room with a broken safety lock on the door. MI weather was a little chilled and the heat/ac did not work. Maintenance was supposed to come check it out but never showed. Not Friday, not Saturday or Sunday. Tv remote did not work either and had to manually turn on, change channels and adjust volume. Front desk was NO help at all. They spoke very little English. They had a dining area but did not serve breakfast. I asked to speak to the manager and was told she would be in Monday. I asked for a complaint card and was told they didn’t have any. I then asked when would we be able to change rooms and was told maybe Saturday. Since Saturday was my husband’s birthday we left and stayed gone several hours to come back and locked out our room. When I asked why we were locked out and was not given an answer she just rekeyed our room key. This was a very unacceptable experience and especially to celebrate my husband’s birthday. If you are interested in coming here Please do not.

I have never done this before. The proximity of the hotel to MSU was wonderful and the parking was wonderful, but that is the only positive comment I have regarding this hotel. It was filthy and in desperate need of renovation. What was worse was that part of my extended family stayed at the hotel with us and their room smelled so bad that I gagged when I went in. We could not make any changes as we were there for a graduation from MSU on 05/02/2026 and we checked in at 11:00 p.m. We were very disappointed.